Best window pros near Oakley, CA

"I love my new Windows! Gary, window consultant gave a great in home consultation, did demos with actual windows and answered all questions and was thorough. Months later windows are finally installed and they are beautiful and changed the look of my entire house. I highly recommend Brothers if you need new windows and I’m so glad I found them in the Angi app. I had a number of different sub contractors in my house through Lowe’s and other companies I found through google that were quoting me insanely high prices after walking through my house , spending 3 minutes before they gave me my insane estimate. Brothers does windows only, has been in business for 30 years (my window installer, Wes has been with the company for 25 years, so that speaks volumes) so they know what they’re doing and got the windows installed so quickly, they were done in a day. If I ever need new windows again, I’d go with them again and will recommend to any friends and neighbors as well."

"The glass replacement was very efficient and timely. they came for measurements and returned the next day to replace the front room window."

"Clear Edge is the clear choice for your door and windows needs! Professional, great value and service! A++++"

We take great pride our experience, expertise, quality, and customer service that we provide to meet the consumer need. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"They were professional all the way through the process. Installers were ontime and performed well and kept the job site spotless."

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They have not yet contacted me regarding the work to be done. As I am preparing to go on a vacation and will not return until the middle of next week, I'm in no hurry. If I haven't heard from them by the end of next week (May 29), I will contact them the following week.

Later:

I had paid the $1,000 advance by Visa through Angie's List, since Best Exteriors only accepts Pay Pal. Angie's sent them a check, but Best Exteriors said they didn't know what it was for, so it took two months to get an agreement signed. It seems to me that they could have called Angie's to ask what it was for. If I received a check for that much and didn't know why, I'd be on the phone right away to find out. I paid it in March. The job was done in July.

The crew of two men showed up on time and did a great job installing the windows. The problems started after the windows were in. The re-installed my two window air conditioners, but left large gaps around them where wind and water could get in.

 They fixed one of them before they left, but I had to call the office to get the other one done. It was fixed a week later, but then Alex called me and said it was not part of their job to put the A/C back in, and the customer should make the arrangements for that. Well, alright, but he didn't tell me that when he came out to make the arrangements for the work to be done. It would have been a deal breaker for me, as I am elderly and not strong enough to do that. He said they had "gone above and beyond" by putting the A/C back in for me, but I don't think it's too much to expect them to put things back as they were when they started the job. Certainly they should have told me if it wasn't part of the agreement.

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"Hector did a great job and had great customer service. My windows were clean as new."

"Counters look good, however, there was a HUGE mess. Tons of old counter top in every one my drawers and in all of the cabinets. Basically no clean up, no attempt to. In addition, they got glue in the window track and the window couldn't open. I called multiple times to have this fixed weeks apart. I did get an apology for them forgetting to come out after the first call. However, a huge mess was made getting the glue off the window seal and not cleaned up even a little bit. Rude...acted like we were inconveniencing them. Never apologized. The counters look great but customer service definitely left a sour taste."

"The owner James was very polite, punctual and efficient. He did an awesome job cleaning my windows inside and out. The cost was very reasonable."

"Josh helped set up my AC unit . He is very professional and very detail-oriented with his installations. I will definitely call him up again when I need some home repairs/installations done. Very happy with his work!"