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"On 9/29/24, Justin from Noble came out to install a toilet flange riser. He looked at it and told me it would be between $450 and $550. I felt that was a very high price but a toilet is a necessity. It took him 2 hours from start to finish, but over an hour of that time, he was out buying parts at a Home Depot that is only 7 miles away. I was surprised that he didnâ t have parts with him considering this is a very common plumbing problem, plus I told them what I needed over the phone when I made the appointment and specifically said that I was telling them so he could show up with parts. When he said he was done, I looked at the toilet and noticed there were no caps on the bolts that hold it down. I asked if he was going to put some on, he said that most of the time he doesnâ t. He said he would put some on if I wanted, I told him I did. Who prefers the bolts showing on their toilet??? When he was done, he advised that the amount due was $490.00. I asked what their labor rate is, he said $250/hr. It seemed really high so I asked if it was because it was Saturday. He said â No, thatâ s our regular rateâ . So I was charged for two hours of which most of that time was spent on his trip to Home Depot 7 miles away. I paid him. As he processed the transaction on his phone, I asked if I would receive a detailed receipt. He assured me I would receive a detailed receipt in an email as soon as he finished creating it. It is now a day later and I have not received anything. Very disappointing. So in short: 1) So far the toilet is functional. 2) Justin was a pretty nice guy. 3) Price for the job was awfully high. I feel the job should have been 1/2 that amount because he should have had the necessary parts. I feel gouged. 4) The worst part is that I have not received a receipt for my $490.00!!"

"On time and replaced toilet without any issues. Very polite and professional. Will use again for plumbing needs."

"He is very respectful, very serious, it is important in these days. Really good job."

"It was great that Bryan was prompt! He’s very personable and professional. Thanks!"

"It went really good. He was right on with changing the toilet and looking at my other concerns."

"So glad I picked this company! Front desk was very cheerful and happy to help. The technician was on time, professional and trustworthy. The equipment is reliable and dependable. Excellent experience!"

"He fixed it but he didn't since I smelled a gas. He fixed it again and he was saying that my pipe is broken and it wasn't broken before. I just wish that he could call me and do something about this issue but he hasn't, He did not provide me a receipt and I think he over charged me."