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"Ryan was perfectly on-time and was a plumbing scholar and a gentleman. We had a simple drain replacement under a new sink. Going to Western saved me at least another day of trying to figure out proper parts and doing the install myself, and it also saved my wife's ears from hearing my salty language."

"I had a water heater replaced & they had to clear out the overflow piping cuz it was not draining. Turns out the outlet was outside buried in a planter, but they found it and fixed it. Great work, thank u."

"Thought I had a leak under the house from a kitchen drain. Turned out it was a leaky toilet. Fixed the same day! These guys are best. I finally found a plumber who I trust!"

"I am so glad I found ideal plumbing. I have hired many plumbers as a professional property manager, and this one is the most reliable, honest, hard working and dependable. I don't trust anyone else on my properties anymore and if Ideal can't do it then they usually are able to point me to who can. Ideal plumbing is my go to plumbing service."

"I stared to look for a plumber after I found water under my water heater. I jumped on Angi and posted my issue. With in minutes....Art messaged me and said he can be her 1st thing in the morning. BTW. This was 10pm at night. His quick response was a plus for me. I had one other respond but he over extended himself to my need. He came at 7amd and said....you need a new water heater. I can got get one and install it now. I was a bit reluctant and he said call me when your ready and left. My wife said his prices looked fair and he seemed like a good plumber. I called him back and said lets dance. He was back at my home in a hour and 1/2...and started the work. He protected my carpet and placed plastic on it. He warned my that maybe the cost might go up due to the age of the pipes and valves. He had the old one out and the new one in an an hour or so. He was quick, clean and polite. I paid him and shuck his hand. I recommend Art for your household plumbing needs. He was excellent."

"I start having problems with my main drain backing up. I called IRC plumbing Inc. and they came almost immediately, they got the job done and their pricing was very reasonable."

"The plumber came out promptly and instantly assessed the issue and clean the drain. The job was done in a professional manner. I definitely recommend the service."

"This was a small landscaping job for placing ribbon/ synthetic grass between concrete that was already poured. The team was fast, friendly professional, and gave a great price. They did an amazing job! I highly recommend for any of your landscaping needs."

"When my wife and I discovered our home, built in 1953, had aged out of Earthquake Insurance eligibility because it hadn't yet been retrofitted, we immediately went about correcting that issue.
From the first contact of arranging for an estimate, through scheduling the job, to the work team who did the actual work, and the above and beyond efforts of every single member of their company to make sure the city sign off went through, we can honestly say that Alpha Structural ranks as one of the best companies we've ever worked with.
After the Napa Earthquake most retrofit companies were swamped. Alpha Structural was no different. But they handled our bid as if it was THE most important job on their calendar. What was even more impressive was the honest compassion shown by Kyle Tourje (Alpha's Structural Assessor) and Steve Ferguson (our job Supervisor) when I informed them of a standing weekly doctor's appointment I had. Since I needed to be home to supply the crew with power I was now asking them to schedule our job not only around their existing jobs, but around me. They took this in stride like it happened everyday.. Even with their work load and my day restrictions, our job was scheduled in a timely manner. 
When the bid came through I had several (read: lots) of questions. Kyle answered every one in detail and never made me feel foolish for asking any of them. In fact, he was pleased to share his vast knowledge and did so in layman's terms so I could follow along easily.
It was clear early on that Alpha Structural is run on the premise of Customer First. Every appointment made was kept - and on time.  Every call was returned. As well as every text and email. Every member of the work crew was professional, polite and eager to answer the myriad of questions I had regarding the minutia of retrofitting.  They arrived on time, prepared to work.
The job totaled four days. The crew arrived at 7:00am, worked through with only a lunch break as far as I could tell, and when they left for the day, the area around our crawl space entry was so clean, it looked like no one had been there all day.
Steve Ferguson, actively checked on the job's progress and Kyle Tourje stopped by as well to see if things were going all right and wanted to know if I had any questions. This type of personal involvement from top members, who had many jobs in the works, including some rather large ones, floored me. But, both Kyle and Steve let me know in words and actions that Alpha Structural doesn't have any 'small' jobs. Each job is big to the family who hires them. So it's big to them as well.
When the job was done and the work crew gone, Steve Ferguson stopped by, went under our home with his camera, took pictures of the details of the work performed and though all was good, he wanted it perfect. The crew came back for an hour or so to do a bit more. I was very impressed with this extreme attention to the smallest detail.
Now we were ready for the city inspector. But before the city's inspector came, I got a visit from Dick Sullivan, Alpha Structural's surprise inspector. Not even the top echelon of Alpha Structural knows which jobs Dick is going to inspect. He's looking for perfection - and I was pleased, but not surprised when he emerged from under our home saying this job was about as perfect as perfect could get.
I wish I had a good story regarding the city inspector who arrived to sign off on the retrofit, but I don't. The inspector had a nasty attitude and refused to go under the house to inspect the retrofit because he didn't want to get his clothes dirty. He was angry with me for not lining the underneath of our home. He was angry because the contractors weren't there. (they are not required to be and in fact usually aren't). He was upset I didn't have a professional grade flashlight for him and he was less then professional or polite.
The inspector turned on his heels to leave, never having even looked under the house at all, saying he couldn't inspect the job because it wasn't ready. I immediately called Steve who answered (of course) told him briefly what was happening and gave the phone to the Inspector, who was not professional at all, again.
Another appointment for inspection had to be made. This time Steve was not going to allow what had happened to happen again. Though he was swamped with other jobs he and his assistant Aaron.drove to our home and waited the entire time of the 'window' the city gave us. When this same Inspector arrived Steve and Aaron made sure he inspected the retrofit. Of course it was cleared immediately and it was signed off as a job well done.
However, now this inspector wanted to come in our house to make sure our smoke and carbon monoxide alarms were up to 2014 code. He had a city document for me to sign. Well, after the way he treated me, there was no way he was welcome in our home. And while I knew our alarms were up to code when installed, I wasn't aware if the 2014 codes had changed. I told him I wouldn't sign the paper until I had checked this out. The inspector was seething made.
Just how mad I had yet to discover. A few days later, after making sure our smoke and carbon monoxide detectors were up to current code, I signed the paper and Aaron came to our home to pick it up. Saving me a trip. Alpha Structural then faxed everything to this inspector and awaited his sign off.
That wait turned into almost 7 weeks of this inspector refusing to log the job into his computer as done. The office staff at Alpha Structural ended up sending this inspector all the paperwork three times. They left calls and emails. Steve went down to his office at the Department of Building and Safety. I've never experienced a company so committed to their customers. Alpha Structural had done everything right and then some. This delay seemed to be a personal issue the Inspector had with me for not allowing him in our home. (His supervisor will be receiving a strongly worded letter from my wife and me).
As Christmas loomed and offices were shutting down, Kyle and Steve made our sign off by the city their number one priority. They'd had enough of dealing with this particular Inspector and went directly to the three supervisors above him. Finally, it was one of the Supervisors who looked at the paperwork, saw all was filled out properly, and logged the job as cleared by the city. This was December 24!!!! When Kyle and Steve needed to be on other jobs, when they were looking forward to being with their families, they stayed on the city until our job was finished.
Thank you seems very inadequate for amazing efforts of this company on our behalf. The only regret my wife and I have is that Alpha Structural doesn't do the other jobs we have waiting to be performed on our house. If they did, they would be the only company we'd hire.


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"Mr. Perez, went above and beyond to figure out the problem with my sprinkler system, and the lack of water in parts of my garden. He finally found a broken pipe. He then dug a trench to add a new pipe and to also to equalize the water pressure. He was like a “water whisperer” solving a problem that stumped other folks."