Alpha Structural, Inc.

They were great, timely . They did what they said that needs to done. They have permits. Quality job. Evan did a great work.

They came out on time, Kept the appointment, but when they saw the location they said that they can't do it. But they gave suggestion of who can do it.

Excellent experience again with Alpha Structural. Charlie Rosenkranz came to see the 3-story apartment building in West Hollywood. We discussed what the soft story retrofit plans will likely include. He's knowledgeable and experienced. We appreciated his professional no-pressure approach and answering our questions. Alpha performed an exploratory investigation of the support structure, as architectural plans were not available. They engineered the plans with city approval. They then consulted with us and provided the approved THP (Tenant Habitability Plan) paperwork. Production Manager Dave Schlaich and Job Supervisor Seth Price met me before construction. Dave went over the approved plans and explained the work that would be performed, and the purpose. They both answered all my questions. Lawrence and Antonio were the main work team. They were very pleasant and answered all our questions. Both had great explanations with Lawrence being very detailed. Seth provided timely progress reports by phone and text. He answered all questions, and provided contacts for automatic shut-off gas valves and stucco work. Despite Covid-19, they scheduled and passed inspections, and completed the work in under a month. We've seen projects by other companies stuck in limbo for months with no progress, so we chose Alpha to avoid complications. They removed all debris, and left the property clean. The tenants and neighbors had no complaints. Daniel Aparicio also explained various issues. Communication with everyone, including the office staff, was excellent. We're very pleased with this experience.

This is THE company to use. I had an old 1907 wooden house sitting on a decaying brick foundation and needing a sister foundation installed and a complete seismic retrofit. Even during the bidding process, Brad from Alpha was extremely attentive without being assertive. I contacted four other companies although one I eliminated since they charged a fee for inspecting. Alpha was very timely with their bid and flexible when I needed help with the budget. All the way through the process, every single person at Alpha was extraordinarily good at customer relations, returned emails immediately, and stayed in constant contact throughout the entire process. Whenever there was a slight change to the original plan due to permitting or a plumbing adjustment, Alpha was very proactive and made sure everything was communicated clearly and promptly. I have really NEVER worked with a company that had such excellent communication skills. This is really one reason I selected them to do the work and, even though they may not have been the least expensive, it is worth the extra price for this reason alone. And Alpha Structural's work speaks for itself as well. Everything was done precisely and well beyond code, an unbid section of foundation was provided under the front porch without increase to the budget, and all materials used were of the highest quality. The project went on somewhat longer than estimated due to permit changes and a short weather delay but was still finished in a timely way. My home is our family's largest asset and it is a great relief to now know it is sitting on a solid foundation. The entire process from first to last was excellent and I cannot say enough good things about the way Alpha Structural handled the project. From the front office to the boots on the ground: A++

The process was smooth and professionally done.

Wanted a bid to have my 1600 square foot single family home In West Adams earthquake retrofitted. A woman from Alpha Structural called me to set up an appointment. I told her I had no idea how much this would cost and said I heard it was around $5000. She told me yes that's about right but that they are more expensive, in the $7000-$10,000 range. I asked why they were more expensive and she didn't have an answer. I expected to hear some specific industry reason but she literally had no answer other than they "just charge more for this." Why would I bother scheduling a bid when they can't even explain why they charge a premium over other companies? Maybe this woman needs better training but they lost a potential customer along the way.

They were the best of the best. We interviewed other companies and they have everything in house to make a large project like this be very smooth. From pulling permits to engineers to explain the job they do everything in house which no other company could offer. From start to finish so professional and answered every question or concern along the project. Incredible crew and upon finishing the project they left it cleaned up and you wouldn't know they were there. I cant' say enough positive things about this company they are amazing.

Inspection was quick and easy. needed information was easily received.

We had excellent experience with Alpha Structural. Charlie Rosenkranz came to see the property and advice. He checked the structures all around and looked in the basement as far as possible beyond the ducts that were filling up the space and would require tunneling to get to some areas under the building. Communication was excellent. He's knowledgeable and experienced. We appreciated his professional no pressure approach and answering our questions. The front main duplex needed Seismic Retrofit; it wasn't bolted and had cripple walls. There were suspect areas in the foundations that would have to be tested when bolting, to see if the concrete is in good shape. After we agreed to their proposal have the work done we scheduled a range date. They had to submit to the city plans for a permit to do the work and wait for the permit to be issued. While doing the retrofit we found out that the foundation in the front corner was damaged and that the building has sunken and was not level at that corner. Charlie worked out the details and bid for the additional work of Partial Foundation Replacement, Posts/piers, and Jack Lift the corner to level it. He explained the details and what's involved to my satisfaction. Alpha obtained the permit for the work and proceeded. The work crew did excellent work. Jose Morales was the Project Supervisor. They completed the work at a good pace, including the delay for the additional work permit, without complications or complaints from the neighbors. The place was left clean. The work was approved in the inspection which they requested and scheduled with the city. The communication with everyone at the office was also very good. We're very pleased with the experience.

Alpha was professional and efficient in getting our earthquake retrofit done and they knew how to work with the earthquake brace+bolt program smoothly. We were very pleased with their work and would recommend them.