"Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We'll pass this over to James. Call us again for any plumbing needs!"

"Thank you Mr. [Member Name Removed] for taking the time to leave us a 5-star rating! Hope to hear from you again for any plumbing needs!"

"We thank you for taking the time to leave us a 5-star rating! Much appreciated!"

"Thank you so much for taking the time to leave us a 5-star rating! Call us again for any plumbing needs."

"Hello [Member Name Removed]. Just to clarify, although the roots are in the city portion of the sewer line, it is still the responsibility of the homeowner to replace or fix that portion. The $7800 was not a charge to remove roots, it was a charge to give you a permanent solution to reinforce that pipe and it came with a 10 year warranty. I would be more then happy to discuss your particular situation. Thank you, Eduard"

"Hello Mr [Member Name Removed]. I appreciate that you have your full name on this review, as I would like people to know that you do not value hard work or want to compensate people that put great effort in what they do. I don't know any profession, where a person provides a service and doesn't get compensated for their time and knowledge. Our technician came out with $10,000 worth of camera equipment and ran a camera, diagnosed the issue, located where the issue was, and gave you options on fixing it. With that information in hand you called other plumbing companies and to earn your business (given that we had done all the initial work already) they said they would not charge you for a camera inspection. So now somehow you feel like the contract you had with us that you agreed on and paid for and service was provided, we should refund back to you, or you will go on review sites and write negative reviews. Hopefully this review and our response detours professional companies from doing work on your property at [Member Information Removed] Torrance, CA [Member Information Removed]."