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"The crew showed up on time. They were very professional and got right to work. This was an elderly person's home. There was a lot to clean up. Lots of "accidents' and neglect. I'm not even sure they took a lunch break. They did a terrific job and spent around 5 hours getting the house cleaned up. I felt the fee was reasonable."

"They were very prompt and thorough on a bid response, and their first cleaning was very good."

"Both the professionals sent to my home did a very thorough and efficient job with the cleaning. I have 1 bedroom + 1.5 bath apartment was cleaned well within just 2 hours."

"Wonderful cleaning. Justin is friendly, thorough, and guarantees his work. He’s been to my house twice and I’m so happy when I can see clearly thru the windows again."

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Scott at Drakes Carpet Cleaning is very professional and knowledgeable about his business.  He is also very generous with his time, answering questions, providing  helpful information, and explaining the process.  I was very pleased that Scott agreed to clean our rugs for a competitive price despite the fact that it was a small job.  He made us feel as though we were valued customers.

Our rugs looked great when he returned them in a week's time.  One rug had a mysterious stain and Scott was upfront that it might be hard to remove.  It couldn't be removed entirely but was much improved.

I had questions about rug pads and Scott brought samples for me to look at and explained their properties.  He even gave me a small one that was cut from surplus padding.  Kind of him.

I'll be calling Scott when the time comes for us to have our large rug cleaned.  Drakes is now our #1 choice in rug cleaning.  We have confidence in the quality of the work and feel we will be charged a fair price.  It's so refreshing to have a service provider you feel you can count on.

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"My original call was handled politely by Ed and he clearly explained the process and verbally estimated the total cost based on the size of my house, we then scheduled the cleaning appointment. The on-site tech James and his assistant were on-time, courteous and professional. The cleaning was completed within the expected 2-3 hour window and no mess was left at completion. No issues were encountered during or after this service."

"Fabulous... Several areas were challenging but were successfully cleaned. Highly recommended."

"Responded quickly and arrived same day; cleaned, treated and restored leather loveseat to previous mildew condition. They gave excellent care and advice for the future. Very nice and dedicated team. Will call again for annual cleaning."

"The crew arrived a few minutes early. They cleaned each window thoroughly and actually scrubbed the screens to get them clean. They spent the hours needed to do a good job.
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"When the owner passed by to do her inspection of the job her workers had done, she found something that didn't meet her standard and took care of cleaning the item herself! Now that's true Service!"