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Castles Home Services

4.82(

Customers say: Super punctual

Recommended by 93% of Angi customers

Why choose Castles Home Services for your carpet cleaning? Here are 11 reasons. Castles Home Services is an owner operated local company with 40 years experience in the cleaning field. Over the past 4 decades the owner Brian has cleaned, repaired, reinstalled all types of carpet. We pre vacuum the carpets and dust or broom dusty baseboards prior to any standard cleaning procedures. We pre treat all areas especially heavy traffic areas or heavily soiled areas. If the area needs agitation as most heavily soiled areas do we use a carpet scrubbing brush on a floor machine to loosen soil. The soil is then removed with powerful extraction. Castles Home Services uses a textile rinse to strip off any soap residue and to prevent resoiling through wicking which is a common occurrence for many disatisfied clients. This step also prepares the carpet fiber to bond better with any protectants you may want such as Scotchgard or Stain Guardian. The textile rinse is such an important step I don’t know why any carpet cleaner would skip it but most do. We use protective blocks or sheets under any furniture we move to prevent rust or staining from furniture stain. as a final step Castles Home Services grooms the carpet for faster drying and enhanced appearance. Castles home services has a 5 star rating on Yelp. Castles Home Services has won the super service award from Angie’s List for the last 4 years in a row. See the blog page on our website castleshomeservices.com for helpful tips. I have a low moisture method also for clients who need carpets dry in 30 minutes or less. I have taken certified classed for upholstery cleaning as well as water and smoke damage/deodorizing. Tile and stone cleaning too is available. I have great success repairing etching on marble vanity tops and floors . I also do minor grout repairs. I endeavor to treat you and your home as I would want myself and my property treated. I Like to answer questions so please ask as this leads to better understanding for both of us. Please call or email me so I can help you with your project.

Van Briggle Floors

4.84(

Van Briggle Floors

4.84(

Recommended by 92% of Angi customers

At Van Briggle Floors, our motto is “Service is our business. Flooring is our trade.” What we mean by this is service is our most important product. We know you can purchase floor coverings from any company. But you cannot beat the service we provide from the start of your flooring project through to its completion. When you contact our company you will be greeted by a member of our staff who is there to help you become better educated in the vast world of floor covering, make a selection that you will enjoy for years, and make sure your installation process goes as smoothly as possible. Founding Owner & Operator Bob Van Briggle has been providing flooring products and expert services to the San Francisco and Monterey Bay areas for over 35 years. Bob inspects every job personally to ensure the exceptional quality that has built the Van Briggle Floors reputation and earned us many repeat customer and referrals. Now Diamond Certified! We offer free estimates. Call today to find out how we can help you.

"Van Briggle is far from the cheapest, and yet the end result was lacking. The crew who did the final finishing seemed to be getting on-the-job training, using my floor. I am still finding areas where the polyurethane 'pooled' and was not spread evenly. Bob was not pleasant to work with when issues arose. He requested a 50% downpayment- seems high."

Peter P on June 2018

"Van Briggle is far from the cheapest, and yet the end result was lacking. The crew who did the final finishing seemed to be getting on-the-job training, using my floor. I am still finding areas where the polyurethane 'pooled' and was not spread evenly. Bob was not pleasant to work with when issues arose. He requested a 50% downpayment- seems high."

Peter P on June 2018

Baggett Construction Services

Baggett Construction Services

Welcome to Baggett Construction: building high quality residential and commercial properties in Monterey County for over 25 years. Craftsmanship, professionalism, courtesy, quality, and accountability are principles that we live by. We understand the importance of getting the job done right when it comes to your home or business. Max Baggett, the owner, takes pride in his work and has local roots here, as he was raised in the area. Max has devoted his life’s work to continually construct top-notch projects year after year. We know that you can choose from a number of builders in the area, and therefore we truly appreciate every client as we strive to deliver the highest level of craftsmanship and friendly service. Additional contact name - Judy Baggett. Additional DBA - Max Baggett Construction Additional email - [email protected].

Cinderella Carpet One Floor & Home

Cinderella Carpet One Floor & Home

Cinderella Carpet One has been a premiere provider of carpet, hardwood flooring and flooring installation services Since 1967. With the buying power of more than 1,000 stores, we can get the lowest prices from the best manufacturers and pass the savings on to you. **We do not offer Tile at this time** Contact us and see how we can help make your dream floor a reality today! 831-596-7765

"Fine except when tenants moved in they keep getting stuck with nails that are sticking up at seams"

Jana W on April 2020

"Fine except when tenants moved in they keep getting stuck with nails that are sticking up at seams"

Jana W on April 2020

Color Your Carpet

4.38(

Color Your Carpet

4.38(

37 years of experience

Our unique "Carpet Color Care" services are providing residential and commercial property owners with a cost-effective alternative to costly and usually unnecessary carpet replacement. Savings of 50% to 85% compared to carpet replacements costs. Faded, stained, wrong color, outdated color, wrong color or just plain ugly carpet- we are the original and only complete on-site carpet dyeing and color restoration service company in the USA. Certified Carpet Dyemasters and Colorists perform our services in more than 200 locations worldwide. Color restoration of Oriental rugs and all fine rugs are our specialty, Design dyeing services offered on wall-to-wall or area rugs. No obligation inspections and proposal performed by appointment. Dyes are safe, MSDS on hand, flawless safety record for 25+ years. Educational and informative information about anything and everything concerning all aspects of carpet and rugs are provided on Color Your Carpet websites.

BEREMAN CARPETS

4.80(

BEREMAN CARPETS

4.80(

We have been providing first rate service here on the peninsula since 1978. Quality installation provided. FREE estimates. Roll stock on hand for quick turn around for our property managers

Wheeler's Flooring

4.17(

Wheeler's Flooring

4.17(

47 years of experience

Sales and installation of Carpet, Vinyl, Laminate, Hardwood and LVP flooring

Empire Today�

3.75(

Empire Today�

3.75(

66 years of experience

Empire Today®, Makes Beautiful New Floors Easy. Call 877-733-9131 for Carpet, Laminate, Hardwood, Vinyl, or Tile flooring. Empire is the easiest way to get the best value and a professional experience. Call 877-733-9131 to Schedule a FREE In-Home Estimate and samples will be brought right to your home. Get professional room measurements and an all-inclusive price estimate. We offer professional installation when you want it around your schedule. Empire’s convenient shop-at-home service and professional installation let you skip the hassles of home improvement store shopping. We carry quality name brand floors from industry leading brands. Because of our national footprint and manufacturer relationships, Empires great prices include your floor, installation, materials, and more. Empire Today is dedicated to customer satisfaction and has been a leading provider of installed home improvements and home furnishings for over 55 years. Call 877-733-9131 NOW to schedule your FREE In-Home Estimate. For more information, visit EmpireToday.com.

"NEVER hire this company. From my experience, they are not competent, not responsive, not responsible (don’t want to admit their own mistakes) and do not refund money when items are returned. They have so far been unwilling to settle what even they admit is a legitimate claim for compensation for completely butchering a floor installation. July 2017 - Empire recommended and sold me poor quality and inappropriate flooring: Manufacturer: LW Mountain Style Name/Number: Vallette Color Name/Number: Acacia Samba Brown Size Involved in Claim: 1841 Type of Surface: Vinyl Plank Click-Lock Empire recommended this flooring for both the upstairs and downstairs as well as the stairs. But when their installers looked at it, the installers showed me that it was inappropriate flooring for stairs. Empire had to order a second type of flooring and trim for the stairs. Empire charged me additional $5K and did not refund any for the extra vinyl flooring I paid for. The installers refused to remove the original wood flooring on the lower floor. Instead, they installed the vinyl directly over the original flooring. I was charged for the removal and never got a refund. I reported this to the sales rep and she did nothing but note it on the paperwork. In addition, Empire had ordered and charged me for cement to level out the lower floor when the old flooring had been removed. I had the installers return it to Empire. This charge was not refunded. The installation was very messy and the installers left glue around baseboards and did not clean up. I called Empire repeatedly to get the floors cleaned and they did not respond to my request to do so. The installation took much longer to complete than originally estimated because of the bad recommendation to use the vinyl on the stairs. The installers broke plumbing in the bathroom that I had to pay for and I had to hire someone to set up the TV a second time. January 2018 Within 5 months of installation, floor humped up 1+ inches in one spot (the kitchen as you enter from the dining area and hall) and up to ½” in other places. After the flooring humped up, I did an online review of complaints about this flooring. Many reviews indicated that ******* was a known problem with this flooring. I called customer service and was told they would get back to me. They didn’t. I called several times to follow up as floor was getting worse. It was also ******* up in several locations upstairs. March – The floor is getting worse – the humped floor in the kitchen is 1 – 1.5” higher than the rest of the floor. This has created a trip hazard. On March 11, Empire sent two installers out to “repair” the floor. The installers took one look and said that the floor had been improperly installed and would have to be entirely replaced both downstairs and upstairs. They called back to Empire while they were here and reported this to Empire. Thus, in addition to being poor quality flooring, the vinyl flooring was installed badly. I got no follow up from Empire and had to keep calling them. Finally in May, Empire told me they would send two new installers out and I had to move out to have them repair the floor. May 11, 2018 I was told a supervisor, Mario would be out 5/24 to replace the floor. I was told that I would have to move everything out of the downstairs rooms. I reminded the Empire installation supervisor, Joe, that I was a 70 year old woman with a bad back and could not move the large furniture. He said the installers would take care of that. From 5/11 – 5/22, I packed all dishes, art, and collectables that were in the living room, dinning room, and family/kitchen room. I removed all items from the pantry. I removed all small furniture, packed items and carpets and stored them in the garage. This took well over 60 hours of my time. May 24, 2018 Two new installers arrived (not Mario, the supervisor as I had been promised). They took one look at the problem and said, “We can’t fix this. The entire floor needs to be replaced.” They called Joe and left. Since then, Empire has continued to jerk me around and not resolve the problem. They have admitted that the flooring was not good quality and had known problems and that it was not installed correctly. They have finally admitted that it will all have to be replaced. I have had to hire a lawyer to help me get them to respond. I had to hire a professional floor inspector to do a report on it. Empire hired their own inspector. Both inspectors said the vinyl flooring was not good quality and it was installed very badly. I'm appalled that a company of their size would be so difficult and insensitive. For example, twice, the local installation manager has sent a crew (2 installers) out to "fix" the floor. Both times the installers looked at the problems with the floor and said, "That can't be fixed, it has to all be replaced". I have been greatly inconvenienced and stressed because of Empire’s poor quality flooring, incompetent installation, and poor response from Customer Service. I have been contacting Empire and trying to resolve the problems with the flooring since February 2018. I have been unable to use a large portion of the house – particularly the living room, dining room and kitchen. The hazardous bump has prevented me from inviting family and friends over due to the liability of possibly tripping on the floor. The stress and inconvenience will not be over with a payment from Empire. I will still have to hire people to remove and replace the faulty, poor quality flooring that Empire left me with. I will have to pack and move out so that a proper installation can be done. As of November 26, 2018, I have received no compensation from Empire."

Lee S on November 2018

"NEVER hire this company. From my experience, they are not competent, not responsive, not responsible (don’t want to admit their own mistakes) and do not refund money when items are returned. They have so far been unwilling to settle what even they admit is a legitimate claim for compensation for completely butchering a floor installation. July 2017 - Empire recommended and sold me poor quality and inappropriate flooring: Manufacturer: LW Mountain Style Name/Number: Vallette Color Name/Number: Acacia Samba Brown Size Involved in Claim: 1841 Type of Surface: Vinyl Plank Click-Lock Empire recommended this flooring for both the upstairs and downstairs as well as the stairs. But when their installers looked at it, the installers showed me that it was inappropriate flooring for stairs. Empire had to order a second type of flooring and trim for the stairs. Empire charged me additional $5K and did not refund any for the extra vinyl flooring I paid for. The installers refused to remove the original wood flooring on the lower floor. Instead, they installed the vinyl directly over the original flooring. I was charged for the removal and never got a refund. I reported this to the sales rep and she did nothing but note it on the paperwork. In addition, Empire had ordered and charged me for cement to level out the lower floor when the old flooring had been removed. I had the installers return it to Empire. This charge was not refunded. The installation was very messy and the installers left glue around baseboards and did not clean up. I called Empire repeatedly to get the floors cleaned and they did not respond to my request to do so. The installation took much longer to complete than originally estimated because of the bad recommendation to use the vinyl on the stairs. The installers broke plumbing in the bathroom that I had to pay for and I had to hire someone to set up the TV a second time. January 2018 Within 5 months of installation, floor humped up 1+ inches in one spot (the kitchen as you enter from the dining area and hall) and up to ½” in other places. After the flooring humped up, I did an online review of complaints about this flooring. Many reviews indicated that ******* was a known problem with this flooring. I called customer service and was told they would get back to me. They didn’t. I called several times to follow up as floor was getting worse. It was also ******* up in several locations upstairs. March – The floor is getting worse – the humped floor in the kitchen is 1 – 1.5” higher than the rest of the floor. This has created a trip hazard. On March 11, Empire sent two installers out to “repair” the floor. The installers took one look and said that the floor had been improperly installed and would have to be entirely replaced both downstairs and upstairs. They called back to Empire while they were here and reported this to Empire. Thus, in addition to being poor quality flooring, the vinyl flooring was installed badly. I got no follow up from Empire and had to keep calling them. Finally in May, Empire told me they would send two new installers out and I had to move out to have them repair the floor. May 11, 2018 I was told a supervisor, Mario would be out 5/24 to replace the floor. I was told that I would have to move everything out of the downstairs rooms. I reminded the Empire installation supervisor, Joe, that I was a 70 year old woman with a bad back and could not move the large furniture. He said the installers would take care of that. From 5/11 – 5/22, I packed all dishes, art, and collectables that were in the living room, dinning room, and family/kitchen room. I removed all items from the pantry. I removed all small furniture, packed items and carpets and stored them in the garage. This took well over 60 hours of my time. May 24, 2018 Two new installers arrived (not Mario, the supervisor as I had been promised). They took one look at the problem and said, “We can’t fix this. The entire floor needs to be replaced.” They called Joe and left. Since then, Empire has continued to jerk me around and not resolve the problem. They have admitted that the flooring was not good quality and had known problems and that it was not installed correctly. They have finally admitted that it will all have to be replaced. I have had to hire a lawyer to help me get them to respond. I had to hire a professional floor inspector to do a report on it. Empire hired their own inspector. Both inspectors said the vinyl flooring was not good quality and it was installed very badly. I'm appalled that a company of their size would be so difficult and insensitive. For example, twice, the local installation manager has sent a crew (2 installers) out to "fix" the floor. Both times the installers looked at the problems with the floor and said, "That can't be fixed, it has to all be replaced". I have been greatly inconvenienced and stressed because of Empire’s poor quality flooring, incompetent installation, and poor response from Customer Service. I have been contacting Empire and trying to resolve the problems with the flooring since February 2018. I have been unable to use a large portion of the house – particularly the living room, dining room and kitchen. The hazardous bump has prevented me from inviting family and friends over due to the liability of possibly tripping on the floor. The stress and inconvenience will not be over with a payment from Empire. I will still have to hire people to remove and replace the faulty, poor quality flooring that Empire left me with. I will have to pack and move out so that a proper installation can be done. As of November 26, 2018, I have received no compensation from Empire."

Lee S on November 2018

Carpets & Floors, Inc

Carpets & Floors, Inc

Carpets and Floors, Inc.'s staff has in depth knowledge of carpets, rugs, hardwood and vinyl as well as design and installation. Our showroom features the largest variety of manufacturer samples to be found in Monterey County. We carry product across the spectrum of prices ranges and can work within budgetary constraints.

Ryan Builders Inc.

Ryan Builders Inc.