Albert Air Inc

initially the responsiveness was slow due to sudden heat wave demand, but the worked in a visit, the next day, and the service call and repair was great. The capacitor was rapidly diagnosed, the part was on the van, and we had air conditioning within the hour.

Technician was punctual and very professional. I have used them before and will do so again. Would highly recommend Albert Air.

I have a service plan with them. John is always great. He always knows what he is doing. Some of these guys come out and I have had problems with them before. They are supposed to do all these things to check the system is working. They are supposed to take electrical reading and things like that. You know if the person is doing it right if they write all the things down about the system and review it later if something goes wrong. John does all those things. He runs through a check list every time. He is a really nice guy and a really decent guy. I really trust him. I know he is doing what he is supposed to be doing. I have no doubt that my system is going to work. When he comes down and says it is working and everything is fine. I don't have second doubts. He is extremely confident. I don't think there is anything to improve upon. John even calls you if he is going to be late. Sometimes he has jobs that he can't anticipate. He shows up and someones furnace is completely broken down. If that job is going to delay him from coming here within a certain time frame, he will call and say will you be okay rescheduling. I don't mind that. I find it polite that he would do that. There is not much to criticize about John really. He is that good. He is the best part about the company. There are other elements of the company that can be a little strange but that has nothing to do with John. For instance, sometimes on these plans, I have to call them to set up the appointment when it is going to come up. Rather then they calling me. Like they will wait till the absolutely last day and then call me. That is kind of nit picky. I can't really criticize them on that. They are just really good.

They did an excellent job and our son was really please with the work and with the staff that did the work.

They are great. It is a family owned business and they are very honest, reliable, and good. They stand behind all their work. They were referred by a group of friends that I have.

Everything was okay. As far as the quality of the work, I do not have a problem with it, but I had an issue with the owner because basically, I told them that certain tests were not required in the New Port area and he said he would check-up on it and never did. It cost me an extra hundred dollars to get the test that was not required. The quality of the work on the install, I would rate it a B. The quality as far as him doing the follow-up on the test, I would rate it a D. My biggest issue was the guy doing the test that I told him was not required by the city for the inspection. I did my research. He said that he would look into it and never did and he just got the test which cost me like an extra hundred dollars. I do not mind too much, but he should have checked up on it. That is just the major issue, other than that, everything else was cool. I would tell a friend that they are okay and just make sure that they follow-up on anything they find out because he might not check up on it. I would use them again if I do not find anybody better, but they would not be my first choice.

Prompt service and excelent quality work. I would refer them to my friends.

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Excellent service. We were very pleased.

They are very nice. John explains everything thoroughly before he even starts the project.

His price was excellent, I got three estimates. I am extremely happy with his work!

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We had a 17 SEER two speed condenser HVAC installed by Albert Air and are extremely happy with our choice of contractor and the system they supplied. We received two other bids first, one of whom pointed out that our present air intake was inadequate and that we would have to go back to the original configuration it had before we installed our previous system. This was a major problem for us because it meant the removal of a beautiful corner of illuminated plants that we had built where the original air intake had been. The very intelligent and knowledgeable son of this family business, Nick, explained how this could be solved by the clever addition of a supplementary intake in that corner area that was unobtrusive and that turned out to work perfectly for us. We also replaced our ducting with flex type R6 ducts and added a new supply line. This was a bit more complicated as we had some ducting enclosed by wallboard in our partially finished attic but all difficulties were resolved with complete aplomb by this very efficient crew. We were impressed by the quality and the obvious proficiency of the workers, who were led by Nick’s father, Jeff. All our ducting have control dampers which allow for tuning of air flow, which Nick says is a specialty of his. Over the course of a year, he will make two visits to make any adjustments that we have found would be beneficial as well as for checking the system. We have a superior system at a cheaper price than previously offered. We very enthusiastically recommend Albert Air, INC.

Jeff came out to give me an esitmate and was on time (even a few minutes early), very professional and had answers for all my questions. His price was lower than the competitors so I decided to use his company and couldn't be happier. On the day of the install, the crew showed up about 5 minutes early and ready to work. They were all very professional, pleasant to have in my home and hard working. Admittedly, I haven't had a chance to use the heater yet, but the A/C is working great!

System works great and Albert air is always reachable.

Nick Albert came out and gave me an estimate on replacing my entire heating/ac system as it is original to the house from the early 1960's. He was on time, professional and complete in his evaluation. He answered all my questions and explained why his company sells the particular system they sell. It is my impression it is a good company and he came highly recommended to me by a friend. I decided to go with a different system (personal preference) but it does appear he knows what he is doing. If I had wanted the Carrier system I would have gone with this company.

The experience of getting the quote was very nice. He was very nice in explaining it to me. He was very professional and very responsive. He came and made the estimate and sent it back to me within a day. I actually found somebody that I liked just a little bit better but that is no incorrect reflection on him.

good

Old AC failed. Service call diagnosed it as a failed compressor. Unit was very old and new style compressor needed as well as new exchange unit in the house since coolant was a different (and much more costly) type due to environmental laws. New 3.5 ton Carrier unit was installed promptly. As rule of thumb, I expected to pay $1000 per ton. Cost was $3900 after use of $200 dollar coupon from their web site. Only problem with installation was minor. They did not reinstall the plastic safety shield in the fuse box. I easily replaced it in seconds. Technicians used drop cloths in the house to ensure that the carpeting was kept clean.

Albert Air put in central heating and air and it all works just fine. They were very pleasant, on time, and did what they needed to do. They are very nice, courteous, and it is a small and local company. The price was right and very reasonable.

The service was excellent, I am very satisfied with what they provided. Compared to some of the other quotes they were the best.

They were very very nice and did everything they said they were going to do. They were professional and cleaned up after themselves. They were excellent and I had no complaints at all.

Staff was efficient, friendly, clean, neat, and polite. Followed up after work was done in timely manner. We looked at several HVAC and liked the people from Albert, their product, price the best.

If you are nervous about hiring a heating and air conditioning guy, let go of it NOW, stop paging frantically through the Yellow Pages, and call Jeff Albert. He has been in north Orange County running his own small company for 25 years, and has built a reputation based on integrity. I hired him ten years ago when he was at a neighbor's working - that was my lucky day (if only there were more of those in life). I called him back this past summer of 2008 when my air conditioner he had installed developed a crack in a copper tube and all the freon escaped. Jeff himself came out to look at it, and said yes, he could repair it. Other guys had told me on the phone that they could not. I had read about more eco-friendly and energy efficient Puron based units and asked Jeff about them. He took as much time as I needed, explaining it all to me. He services all brands, sells many, and is a factory authorized Carrier dealer and repairman. In the end he shrugged his shoulders, saying it was up to me. There was absolutely no "hard sell" to buy a new unit. Unlike the large air conditioning chains, he has no agenda, no quotas. I'm the one who initiated the purchase of the new Carrier unit. He had it here from the factory within a few days at the peak of the July heat. His workers were great - got the unit installed with all the welds and wiring done to perfection. Jeff came back to inspect their work the following week before he collected final payment. Jeff is the old style hometown craftsman that you always hope to find, and a nice guy as well. He took the time to sit down at the kitchen table and advise me on other local home repair guys he knows. His workers seem very happy with the way Jeff treats them, and I recognized one of them from ten years prior. When your workers stay with you for a decade, I would say that's a good sign. Heating and air conditioning is not cheap, which is all the more reason you want the choice and the installation to be right. I am a hard core price shopper, and I had researched all the going prices - Jeff's price was completely fair and in line with market rates, and less than the big box chain stores and some other Yellow Pages heating and air service companies with the big splashy ads. Jeff is a smart "Boomer" with a very likely equally smart grown son he has been training in the business, so all the more reason he places such an emphasis on treating the customer right and doing quality work. Multi-generational businesses have the family name to uphold. This is America at its best.