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"This was the first time that I used service from Dependable Rooter & Plumbing which sent two very experienced technicians (Mr. Courchane and Gopar) to replace a broken kitchen sink garbage disposal; and they did an excellent job! In addition, they let me know clearly what the cost was before they started their work. There is no double that I will recommend Dependable Rooter & Plumbing to anyone."

"The job finally got done, but it was a painful process. We called WDR around 9am and were told someone would be at our house between 12pm and 2pm to extract the water. Someone showed up at 2pm and did not have a large enough extractor to do the job. He called for another truck to come with a larger extractor. The 2nd truck showed up with two people in it shortly after 4pm and their extractor was also not large enough to do the job. They estimated that it would take them 5 hours to extract all of the water in our basement with their 100 gallon extractor. They sent the first truck to San Leandro to pick up a sump pump to pump the water out onto the street (fortunately, it was clean water). While the first truck driver was picking up the sump pump, the 2 men in the 2nd truck refused to continue to pump out the water with their truck until we signed their contracts. They provided us an estimate of $1140 when they had been at our house for almost 4 hours without having done very much work. We finally settled on an agreement just as the 1st driver showed up with the sump pump. An hour and a half later, the job was done and the final quote we were given was very fair, almost half of the original estimate. Toward the end of the job, the team was accommodating and worked to reduce cost by sending home everyone but the lead tech.
Having a flooded basement is traumatic and having a water extraction team that wasted so much of our time and energy was not at all helpful. Fortunately, everyone was nice and cordial and we worked out a satisfactory deal in the end, but unfortunately, I can't say that I would use this service again.
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"Mega Power Electric is an excellent company to work with. Gary and his team are knowledgeable, honest, and will go out of their way to get the job done right. We installed panels and solar battery storage unit in our home and we're reaping the benefits of being clean and green."

"After lining up three plumbing contractors to install a kitchen faucet, a garbage disposal and fix a drainage leak, I selected Superior Plumbing to do the job because their technician seemed to have the necessary professionalism for a good job and they were also the least expensive of the three contractors I contacted. My service tech Armin was on time, cheerful, courteous and knowledgeable. It was obvious that he cared for my particular needs and he even announced that he loves his job and always looks forward to doing things right. He took almost exactly the time that was originally quoted and did an excellent job, cleaning up thoroughly before leaving. I wouldn't hesitate to use their services again. Thanks Armin."

"I would recommend them to all the people. Overall the service was good. They are professional. They are very nice. They answer any questions I have. The work was done right. I do not have anymore leaks. My experience was good."

"Kevin was here on time, professional and courteous. He fixed my sink so it is useable (yay!!) and saw my master toilet had a leak that made a new toilet necessary (this after he bought one replacement part that he didn’t charge me for),"

"Ricardo and his partner were punctual, polite and brought their own cleaning supplies. They cleaned what I asked and more. Their work is immaculate. I will definitely hire them again. If it wasn't for Angie's List I would never have met them. I'm very grateful!"

"Alejandro and Oscar were very helpful and professional with their work. They installed my new Formica countertop and installed a new sink to replace my old broken sink. My water lines and shutoff were getting older and worn out so they recommended changing them out as well. Will be using them again for any work needed around the house."

"The sewer line backed up at 8PM on a Sunday night. Called J Drains because they could come out right away. We've had problems with tree roots in the past, so figured that was the issue. They showed up around 10PM and stayed until 12AM, but were unable to clear the blockage. The person came back the next day and eventually cleared the blockage, or so I thought. One week later it was clogged again. Ended up calling another company who replaced a 12 ft section of the main sewer line between the house clean out and the city clean out (all under the yard, not the patio, thankfully).
I give J Drains credit for showing up late at night and trying to fix the issue. However, in retrospect, the guy that showed up did not really know what he was doing. The house clean out (a two way clean out) was holding water, which means that the clog was downstream. The city clean out 12 ft away was dry, so clearly the clog was in between those two. However, time after time, he put the cable down the clean out and fed out nearly 60 ft of line. Obviously that was running into the house, and he could have damaged the plumbing in the house. Then he tried to tell me that the clog was upstream of the house clean out that was holding water. How is that possible?! There was talk of busting up the courtyard patio, etc. He even took the cable up on the roof and went through a bathroom vent trying to clear the blockage. Eventually, he got lucky, and the cable went the correct direction through the house clean out, punching through the clog. Too bad the sewer line was so damaged, that a week later, it had to be replaced. This time, by a company who could correctly locate the position of the blockage, and recommend a logical plan of attack.
The last thing that bothered me about J Drains was the bill. While the cost was reasonable, the guy who came out told me that his boss wanted him to charge me over $1000 for a list of things. He proceeded to tell me that he was going to waive all those fees and only charge me $400 total (for the previous night plus that day). At the time, I thought I was getting a deal, but the more I thought about it, the more it annoyed me. It felt like they were jacking their prices up, so they could then discount it, making me feel better about what I was paying. If he was really invoicing people for less than half what he should, he'd be out of a job. So clearly, this is a company practice to make people think they're getting a deal. Not professional at all.
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