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Recent Pool Installers Reviews in Folsom

  • Pool Contractor
    5.0
    Dealt with a reputable pool contractor. My swimming pool installation went flawlessly and couldn't be happier with the service I received. Thank god for the referral I got.
    Joe T.
  • Geremia Pools & Landscaping
    5.0
    Dee Geremia came out several times with pool plans for us to look at. Each time we had her make changes to the plan as the pool evolved. We were offered a fair price which we accepted. We are under contract for a pool and are waiting for excavation work to start. Dee was always prompt about making changes and always showed up on time. She is very professional and knowledgeable, always pleasant, friendly, and has a lot of patience. Geremia has an excellent reputation and we are sure we'll be happy with the pool
    Ramon L.
  • Geremia Pools & Landscaping
    5.0
    They did a great job. I am hoping I never have to put a pool in again, but if I had to I would use them again. They were very prompt. I would say it took 3 months to put the pool in. There were many people that came out to do the work. I would say 20. They were professional.
    J. Scott D.
  • Courage Pools Inc
    5.0
    It went great, all things considered. We spoke with several companies, most of them from Angie's List, and got bids from three. Courage was right in the pricing ballpark with the others, but seemed much more open and amenable to our ideas and feedback than the others. He (Jim, the owner) drew up plans and submitted a bid, then backed off while we continued the bidding process - no pressure, no ultimatums, just an eventual expiration date for the bid. We liked the fact that we were speaking with the owner during this part of the process who is and quot;in the fieldand quot; every day at his projects instead a salesperson, and thus someone who was familiar with all aspects of what he was talking about firsthand. We decided on him because he seemed honest, his price was competitive, he offers a lifetime warranty on the pool shell, and he had great recommendations; some people on our street have had him build more than one pool for them as they've relocated around the area - that alone says volumes - and and quot;Courage pooland quot; was cited several times as a selling point for homes when we were looking for a house 18 months or so ago, the only pool builder I saw listed by name in this way. Once we decided on Courage and signed the contract, which clearly spelled out exactly what was to be included and how much each installment payment on the project would be, detailed planning and the and quot;approval danceand quot; with our HOA began shortly thereafter. Our HOA is pretty strict about their rules and the process mandated for their approval process. Courage had done several pools in our development already though, so he was familiar with the requirements. We knew where we wanted the pumps and other equipment to be installed already (in a side yard), and we had a hole in the back yard dug by the previous owner as a starting point for the main part of the pool. But we still needed a design for the pool, and Jim had submitted a proposal that we had tweaked some as part of his bid. We liked the main idea but had Jim work with our landscape designer on some of the aesthetics of the pool with regard to tying into the plan for the rest of the back yard, as we were having the whole yard finished at once. Jim supplied all of the necessary drawings and samples needed to fulfill our HOA's requirements for the approval process with no complaints and no problems. In a few weeks we were approved and it was time for construction to begin. Jim took care of all the permitting necessary for construction as part of his package. He subs out all of the work but keeps a very short leash on his subs; he's very picky, and they know that going in and are on their and quot;best behaviorand quot; as a result. They were very professional and someone was on site working on an aspect of the pool almost every day, at least until we got to the point where we were ready for the deck around the pool to be poured. Excavation (not much as a benefit of starting with a big hole in the yard), plumbing, and the gunite shell were all done quickly - within 3 or 4 weeks. Then, as this phase was being completed at the end of August, we entered the part of the process where the owner has to keep watering the gunite; three times a day for the first week, one time per day afterward until plastering the pool - this is not particular to Courage, but I mention it for those that haven't ever built a pool because it gets tedious pretty quickly. Next we switched focus to our landscaper for a while. Since we were having everything - and I do mean everything - done in one fell swoop in the back yard the landscaper needed to do his own trenching and put in drainage and irrigation next. Courage coordinated very well with the landscaper, and vice versa, to ensure that each knew what the other was doing and when so that when one finished the other could subsequently come in and start their next phase of work. This communication was extremely important, and very well executed. However, it was inevitable that we lost a little momentum during switches between Courage and landscaper as one would commit their crews elsewhere while the other worked on our yard, so sometimes there was a lag of a few days or even a week when we switched from one to the other. When the landscaper had finished with their underground work and regraded everything, we switched back to Courage for a bit to tile the pool and construct a 5' high moss rock waterfall. We selected tile for the waterline of the pool from the company that does tile work for Courage, and they came out soon after to complete that work. Courage had worked with the landscaper to coordinate a single purchase of moss rock from the same source so that the rocks used in our waterfall would match those that the landscaper used in some rock walls elsewhere in the yard, another example of excellent coordination by Courage. We then switched focus to our landscaper again to do the concrete decking and coping around the pool, along with the rest of the concrete in our yard. We did four pours in all, but began with the decking and coping around the pool in the first two pours so that we could enable Courage to finish the pool once the decking was complete while the landscaper worked elsewhere in parallel. It took a couple of weeks to complete the decking and coping and let it dry sufficiently, and again we lost a little momentum with Courage at this point. At this point we were probably 10 weeks into this whole project since the pool work began. Courage came back in and had the electrical and plumbing work completed, installing our pumps and lights and spa heater. Then they put step tiles in and repaired tiles around the edge of the pool that were damaged during waterfall and deck/coping construction - the tile guys made it a point to say that Courage was very strict about requiring them to do step tiles at the very end to ensure they weren't damaged by wear during pool construction. Finally, by about week 12 or a little later, it was time for plastering and the end of the and quot;water the guniteand quot; phase for us. Plastering was over quickly - we got a pebble finish - as they plastered one day, then acid-washed the plaster and filled the pool the next day. They came back to test some of the equipment and correct a couple of issues once the pool was filled, including some corrections to the waterfall to ensure that water flowed over it in the intended manner. Once the waterfall was finalized they sealed it to prevent leakage - it's just rocks and mortar - where we didn't want water to flow. Courage also included a start-up service as part of their package. This included a startup kit to brush the pool and test chemical balance with. After plastering we had to brush the pool twice per day for the first week, then continue brushing once per day until the company providing the startup service said it was OK to quit; this continued about 2.5 weeks altogether. The company providing the start-up service balanced the chemicals in the pool for the first couple of weeks, tested all of the aspects of the pool equipment and worked with Courage to iron out any kinks, and then spent 3 hours one morning showing us how to do the chemical balancing on our own and how to use the various pool equipment, program the remote, etc. And then we were done! All in all it was a pretty smooth ride. Jim's office manager, Jessica, was our point of contact during most of the process and was awesome to work with - always courteous, always cheery, never fazed by anything at all. She always told us when we had an inspection due by the city (as part of the permitting process) and when we had to take some action (meet the inspector, install door alarms on doors that led to the pool, when the landscaper had to have fences/gates up with self-closing hinges and latches, when we had a payment coming up, etc). Courage was very flexible about making changes to the plan along the way too, although obviously there are deadlines in this regard depending on what kind of changes you want and whether they're possible given the phase of construction. The process wasn't perfect - no project of this size will be. Issues that we had included a surprise choice by the tile company for our spa spillway into the pool (corrected at no cost), the guys forming the shell working from Jim's original pool plan instead of our landscaper's plan when forming the sides of the pool adjacent to deck steps (landscaper adjusted to this on the fly with the decking), ordering the wrong lights (corrected at no cost and one day delay), some of the spa plumbing being crossed between pumps and spa (corrected at no cost), and a surprising 1and quot; wide black plastic border between pool tile and coping. On the water stop, which is there to prevent gaps from forming between decking and pool as the concrete shifts, we were not told that it would be there or given a choice in color - this was really done by the landscaper, but the result looked like a huge black crack all the way around the edge of the pool. This was unacceptable to us and we wanted to cut the 1and quot; border of the water stop off to leave just the thin edge showing of the part that goes between concrete and gunite/tile to minimize the appearance (the water stop is shaped like a sideways and quot;Tand quot; with the top of the T being the 1and quot; part that shows). Courage solved this for us by suggesting we paint the water stop to match the pool coping - problem solved, and the water stop is still there to do its job. This could have been a very stressful experience, especially doing it in conjunction with the landscaping, but Courage made it relatively painless. They were eager to work with us to ensure our happiness all the way through the process and with the finished product. Their commitment to quality and to customer satisfaction is obvious. I'm not sure I'd want to go through the process of building a pool again, but if I did Courage would be the first company I'd call
    Steve B.
  • 5 Star Pool Plaster Inc
    5.0
    Luis came out for the estimate. He was professional answering questions and explaining my concerns, He was also very available when I had more questions after obtaining several estimates. They started the job on time with no delays during and I believe they finished in 5 days. One of the workmen suggested a service that could do the necessary work during the curing process(brushing daily and balancing chemicals). The price was higher than the workman had indicated, but the man honored that price. So I had a very good experience and would recommend them highly. I have one slight issue (intake line not flush to pool wall and entry rail wobbly). Still waiting for resolution but as you see I still gave them an A rating because I thought the work was good and these are minor issues. The pool looks fantastic and the leak issue is resolved. However be sure to do a thorough check before settling your bill
    Hollis A.
  • Generation Pool Plastering Inc
    5.0
    Great! Valentino and his crew showed up on time, did great work and cleaned up so well, it was like they were never here. He also got right back to me when I had some questions about the after care of the pool. They also saved us a ton of money, compared to other bids we received. We had a great experience with Generation Pools and wouldn't hesitate recommending them to anyone needing services they offer
    KATHY S.
  • 5 Star Pool Plaster Inc
    5.0
    We didn't end up using this company, but I have nothing but positive feedback on my experience with them. The person who took my initial call was professional and gave me an accurate time to expect a callback (one or two days later) and then Luis followed up me on multiple occasions to confirm our appointment and directions. He was professional and provided us with a quote very promptly and emailed copy to me within 48 hours. I would recommend them based on my initial impression
    Amy V.
  • Robinson Pools & Spas
    5.0
    Mike and team built my swimming pool... and they did it quicker and nicer than I imagined. I crack up to this day because I have a friend doing his pool with a national company and he started two weeks after and he is STILL having his pool built (4 weeks after mine is done!). The thing with building a pool is practically every step is a one day process (with some exceptions). So it really comes down to a scheduling thing - how good is the contractor at getting all the subs to do their work in a timely manner? This is where Mike REALLY excels. Once the construction got going, he had someone out there every day doing something. The guys down the street doing their pool (with that same national company I mentioned above) haven't had any movement on their pool in over a week. What gives? I was talking to the guy who does the concrete decking for Mike and he said that Mike is the fastest pool builder he works with. Excellent! When you choose a contractor, you really just have to like their design and their approach to building. The truth is, they all use practically the same subs - so you need someone who is going to hustle the subs and make sure it is being done correctly and on-time. One thing he does is give, by far, the best pool quote/presentation. Most guys will hand sketch your proposed design. Mike will come out there, take exact measurements and when he gives you the quote, show you exactly what your pool will look like. He also has a great concept of construction principles that are integral to building a pool. For example, I had one contractor propose to build into this hill and retaining wall behind my house. While it is possible to do, Mike pointed out that it is very likely that my entire neighborhood has some kind of community drain behind the retaining wall that, if cut, sort of screws everyone and it would need to be repaired. While he wasn't 100% - the fact he was prepared to talk about that shows that he knows what he is talking about. If you call several contractors they will give you a 2 month window from signing contract to starting construction... STARTING! I signed contract and 2 days later Mike put in for the permits and he started about a week after the permits were approved (Rocklin, at the time, took 3 weeks to approve permits!!). Another great thing is he is easily reachable. I'm sure he hates it - but he probably has 1000 texts from me. He was very responsive. This is important - because when you're building a major project, not everything is going to come out as planned. You need to be able to inquire and feel comfortable with what is happening. Problems will come up and they need to be addressed. Having access to the contractor is a real plus. One other great asset is his project manager, Craig. Craig is a former pool builder himself and basically takes super care with your pool to make sure that it is done how he'd want it to be done. Him and Mike are like Frick and Frack... and what I mean by that is they each have different strengths and it helps the process
    Joseph P.
  • Courage Pools Inc
    5.0
    After interviewing several pool contractors and narrowing my choice down to two viable companies, it became quite apparent that Jim Courage pools was head and shoulders above the rest in regards to integrity, honesty, and overall confidence that they could get the job done. Jim's quote and contract are so clear compared to the others that he literally took the mystery out of the process. Jim's staff, Jessica and Jim B. were amazing to work with and went way above and beyond during the entire process. Jim Courage himself was present during every phase of the build and he is an absolute perfectionist and made sure we were completely happy with everything!! Bottom line, our pool is even better than we could imagine! Give him a look, you will be glad you did!
    Greg M.
  • Generation Pool Plastering Inc
    5.0
    I had hired another pool company and had to terminate them for substandard work; No other companies would touch the job. Burketts did not want to be bothered cleaning up someone else's mess, and I guess I don't blame them-. Finally, I called Valentino the owner of Generation Pool Plastering and he bailed me out.. His crew did an excellent job, good quality work, punctual,and helpful in every way. They were a pleasure to work with; they finished the job when they said they would and worked together with other contractors to make things go smoothly. A big thank you to Val and his crew I will definitely use them again and wholeheartedly recommend them to Angies List members
    William T.
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