Adams Pool Specialties
About us
Adams Pools has been in business since 1953. Incorporated by Dave Gross in 1998. We pride ourselves in our communication, workmanship and customer service. Adams Pool Specialties takes pride in employing the top professionals in the tile, masonry, plumbing /electric and interior finish fields and provides them top scale pay and benefits. Adams is a family owned business and is staffed with expertise and an environmental commitment to your community. As a result, we have little to no turn over and collectively our employee’s total over 200 years of experience.
Business highlights
Services we offer
Pebble Tec/Sheen/Fina, Swimming pool remodeling, concrete, coping, energy efficient equipment, Residential and Commercial, plaster, plumbing/electrical, quartz, rock, sheer falls, tile, waterfalls
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 0% | ||
| 0% | ||
| 4% | ||
| 13% |
"We can certainly understand the frustrations about your pool. Adams Pools has agreed to resurface this pool. However, unfortunately, the work cannot proceed without written agreement between the homeowner and the pool builder Cookie Cutter pools. My understanding is that an offer in writing was made to the homeowner from Cookie Cutter Pools and has not been agreed upon or signed as there are multiple items about this pool project that need to be addressed. This dispute is between the homeowner and Cookie Cutter Pools; the dispute is not with Adams Pool Specialties. to my knowledge: Cookie Cutter Pools bond company (Great American) has denied the claim (31960-02) Contractors State License Board was closed. (#2016008792) Adams Pools bond company is still reviewing the claim When negotiations and resolutions are agreed upon, Adams Pools will proceed with resurfacing this pool upon Cookie Cutter Pools request. thank you."
"Hi [Member Name Removed], im so very sorry we did not respond. I will discuss and handle with my staff. Unfortunately we do not service the Arnold area. We certainly should have at least called you to let you know that. I recommend you contact Burketts Pools they may service your area."
Unfortunately because we kept waiting to hear back from them, we delayed contacting other companies and now our pool resurfacing job will be done after the start of the swim season.
"Thank you very much for your review. We appreciate your feedback. We would love to have a picture of your pool for our online gallery. If you have the time, please send a few pictures of your backyard/pool to [email protected] thank you again for your review and especially for your business."
"Thank you very much for your review. We sincerely appreciate your business. Please contact our office directly if there are any future warranty needs."
"Thank you for taking the time to rate us on our service. We sincerely appreciate your business."
"[Members Name], I would like to know what estimator you spoke with as I'm not locating your information in our lead/appointment system. Sometimes contact is made direct with one of our estimators and my office doesn't get the contact record. I would like to review your particular circumstances with our estimator to find out if his evaluation was accurate. Please call me or respond via Angies List... thank you. Also, I do appreciate your feedback; without it I'm unaware of frustrations or inaccuracies in our service."
"Thank you for taking the time to provide feedback. It is very valuable information to our business. We are working on trying to be more competitive in your area; however it has to make good business sense as well. Good luck to you on your pool project and thank you for the opportunity to provide you with a quote."
"Hi [member name removed], I'm very disappointed to read your comments. I checked and double checked our software system and I don't show record of your name or address at all. Can we please have another opportunity to contact you? We definitely service the Stockton area as well as further South. Please call and ask for me, Barbara Hall and I will make sure we send an estimator out to your project - 916-388-2000. Thank you."
"Thank you for your review - we sincerely appreciate your comments and taking the time to do so. We would love to receive a picture of your finished pool for our gallery if you have time to email me at [email protected] Thank you and we hope you enjoy your new (to you) pool this summer!"
"It was a pleasure working with you on your pool project. Thank you so much for your review on Angies List - we greatly appreciate it and your business."
Day 1 - Drained pool
Day 2 - Deconstructed the main plaster and tile
Day 3 - Install New tile
Day 4 - All brick and masonry work completed
Day 5 - All re plastering with Pebble Sheen completed
Day 6 - Final finish smoothing of Pebble Sheen plaster and refill pool.
Adams Pools is a very well organized company, they are not the cheapest, but when it comes to quality, they would hard to beat. I would highly recommend Adams Pools to anyone.
"Thank you so very much for taking your time to write this review. We take pride in our work and do our best to keep our jobs moving and are pleased to know that its appreciated. Please call us with any questions or needs in the future and thank you for your business!"
The Foreman tried to change my mind from plaster to Pebbletek on site by telling me that the finished product would turn out mottled. I told him to proceed with the plan.
Adams gave us names for pool service providers to help with 'starting the pool' proceedures, and we hired one of them. A few weeks into the process, I noticed white spots showing up on the bottom of the pool and my husband called Adams. White spots on a dark plaster are very visable, although they were small. The same foreman came and we looked at the white spots, and he blamed the pool service people for it. The pool person denied this. He has all his records as to what chemicals were added to the pool, as well as brushing of the sides, etc.
White marks are due to dried, unmixed pockets of concrete in the plaster, and feel like small bumps. They could be sanded out, but that would require draining the pool. We never got to that point with Adams as they would not admit that it could be their fault.
Rodger Berry, our sales rep, is extremely knowledgeable and knows his products. Once we made the initial decision on the pebbletec surface, color, and tile, Rodger made arrangements for my husband to see the surface installed at another client's home. I am so thankful for that, because while my husband was the one who wanted the black, he did not like it at all once he saw the finished product. We did a complete 180 and went with the white pearl instead.
The staff at Adams are well trained, very patient, and top-notch professionals. The crews that came to perform each phase of work were all friendly, pleasant, and efficient in their work. Karen was our contact in the office, and she called me daily before and during the work at our home. Our change orders seemed like very big deal, changing-our-mind-at-the-last-possible-second type decisions to us, but Karen and Rodger took it in stride and made it happen. I love that Karen took my calls like we were old friends and answered my questions and last-minute requests as if I were doing her a favor by calling to ask yet another question about the work schedule or what to expect next.
Adams started and finished the work within the promised timeframe. The crews showed up on time and cleaned up at the end of each day. Everyone who came to our home was polite and respectful of our property and grounds.
The final result is beautiful, so much more than we imagined when selecting our materials. The last-minute add-ons (installation of multi-colored LED lights, abalone, and glass beads) are worth every single penny. The advice and education my husband received in the care and operating of our new surface, valves, and fancy lights came is priceless.
We are delighted with the results and would highly recommend Adams Pool Specialties.
"I first want to apologize for the delay in my response to you; we truly appreciate your feedback and review. We recognize in these busy times that it takes extra effort to stop what you are doing and go out of your way to write a review for us and we greatly appreciate it. Please call us anytime you have further questions or needs about your pool."
We have a few spots where the PebbleTec is lifting off of the pool but we have not contacted Adam's yet regarding it. I have every confidence that they will resolve it once we contact them.
I contacted Adam's Pools about a year after the pool was built about a couple of issues with the PebbleTec. It took a little while for them to show up but once they did they fixed all issues at no charge.
"Thank you so much for your complimentary review Customer. We truly appreciate your business and the time you took to put your review online for us."
Licensing
State Contractor License Requirements
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FAQ
Contact Information
7 Wayne Ct, Sacramento, CA 95828
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