Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Adams Pool Specialties
Acoustic Ceiling Tiles - Install, Tile: Ceramic and Porcelain - Repair, Major Home Repair (General Contractor),
About us
Adams Pools has been in business since 1953. Incorporated by Dave Gross in 1998. We pride ourselves in our communication, workmanship and customer service. Adams Pool Specialties takes pride in employing the top professionals in the tile, masonry, plumbing /electric and interior finish fields and provides them top scale pay and benefits. Adams is a family owned business and is staffed with expertise and an environmental commitment to your community. As a result, we have little to no turn over and collectively our employee’s total over 200 years of experience.
Business highlights
72 years of experience
Services we offer
Pebble Tec/Sheen/Fina, Swimming pool remodeling, concrete, coping, energy efficient equipment; Residential and Commercial, plaster, plumbing/electrical, quartz, rock, sheer falls, tile, waterfalls
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.430 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 3% | ||
| 0% | ||
| 7% | ||
| 10% |
Showing 1-25 of 30 reviews
Ken S.
Jun 2024
We contacted Adams Pool Specialties and our representative was Matt Andrew. Matt was very professional and easy to talk with. Matt suggested a number of ideas and we decided to go ahead with the contract. Customer service was solid and the construction teams were very professional, prompt, and arrived on time throughout the construction. Yes there were days when the weather was bad but rescheduling was made immediately. As the pool was being resurfaced we met with Mike Butler, the design consultant and we decided to replace our current landscaping in the front and backyard. We also had a professional putting green installed. The whole project took over three months to complete. Communication between the project manager, the crew managers was excellent. The pool and spa look amazing with the pebble finish and the landscape is fresh and beautiful with color and texture. Thank you Matt, Michael and Camilo. Adams, you did a great job.
Ken P.
Jul 2022
Yes, I know you're busy. But why are you so busy that you can't even show up to work one day a week ? Six or seven days of work have taken nearly three months to complete. About as unprofessional a company as I have ever worked with. Every one claims that they do not have the authority to discuss adjusting the payments due to the staggering delays between visits. But, they manage to deposit the checks in under an hour (literally). After practically begging for months to get a schedule for the work to be done, you are at the mercy of their whims since they will not provide any kind of schedule or assurance of a completion date. They only provide notice that they will deign to show up the afternoon before, but you better have check in hand there and then. I was an idiot for allowing this project to go forward. This company is obviously so greedy and unconcerned with customer satisfaction that they take on every job they can, and worry (or not) about scheduling them after they've got the money. If you don't have it in writing, you can't trust anything they say, and even then I suspect you'd need a lawyer to get them to hold up their word. It's my own fault for not insisting on dates in the contract before I signed anything. Don't repeat my mistake. Make sure dates and penalties are clearly spelled out before signing.
Pamela M.
Jun 2017
Not Good!! Josh, the GM of Adams Pool Specialties failed to show up at all or on time for several meetings that were scheduled at our house over a 6 month period. Their bond company states that Adams would like to "redo" the plaster, but is blaming Cookie Cutter Pools and the fact that they must complete the repairs that they are responsible for first. I doubt the sincerity of this so called offer as they do all of Cookie Cutter Pools plaster work and could easily put pressure on the owner, Richard Evans, and also supply me with a Scope of Work for the supposed repairs. At this current time, I am still dealing with the bond companies in trying to come up with a resolution - no repairs have been done and no one has contacted us.
Response from Adams Pool Specialties
"We can certainly understand the frustrations about your pool. Adams Pools has agreed to resurface this pool. However, unfortunately, the work cannot proceed without written agreement between the homeowner and the pool builder Cookie Cutter pools. My understanding is that an offer in writing was made to the homeowner from Cookie Cutter Pools and has not been agreed upon or signed as there are multiple items about this pool project that need to be addressed. This dispute is between the homeowner and Cookie Cutter Pools; the dispute is not with Adams Pool Specialties. to my knowledge: Cookie Cutter Pools bond company (Great American) has denied the claim (31960-02) Contractors State License Board was closed. (#2016008792) Adams Pools bond company is still reviewing the claim When negotiations and resolutions are agreed upon, Adams Pools will proceed with resurfacing this pool upon Cookie Cutter Pools request. thank you."
Wolfgang V.
Apr 2016
unknown
Paul S.
Jan 2016
unknown
J. K.
Jul 2015
.
Carol C.
Apr 2015
unknown
Jennifer R.
Mar 2015
.
Response from Adams Pool Specialties
"Thank you very much for your review. We appreciate your feedback. We would love to have a picture of your pool for our online gallery. If you have the time, please send a few pictures of your backyard/pool to [email protected] thank you again for your review and especially for your business."
Debra S.
Jan 2015
unknown
Response from Adams Pool Specialties
"Thank you very much for your review. We sincerely appreciate your business. Please contact our office directly if there are any future warranty needs."
Vivian W.
Jan 2015
unknown
Response from Adams Pool Specialties
"Thank you for taking the time to rate us on our service. We sincerely appreciate your business."
John J.
Oct 2014
See above.
Eugene B.
Oct 2014
unknown
Susan A.
Jun 2014
unknown
Response from Adams Pool Specialties
"Thank you for taking the time to provide feedback. It is very valuable information to our business. We are working on trying to be more competitive in your area; however it has to make good business sense as well. Good luck to you on your pool project and thank you for the opportunity to provide you with a quote."
Marc B.
Jun 2014
unknown
Response from Adams Pool Specialties
"Thank you for your review - we sincerely appreciate your comments and taking the time to do so. We would love to receive a picture of your finished pool for our gallery if you have time to email me at [email protected] Thank you and we hope you enjoy your new (to you) pool this summer!"
William S.
Oct 2013
They have an outstanding quality and service! They were really well organized.
Response from Adams Pool Specialties
"It was a pleasure working with you on your pool project. Thank you so much for your review on Angies List - we greatly appreciate it and your business."
Robert L.
Oct 2013
The process was seamless once all the $ were worked out, it went flawlessly. The detailed schedule below is how efficent the process was.
Day 1 - Drained pool
Day 2 - Deconstructed the main plaster and tile
Day 3 - Install New tile
Day 4 - All brick and masonry work completed
Day 5 - All re plastering with Pebble Sheen completed
Day 6 - Final finish smoothing of Pebble Sheen plaster and refill pool.
Adams Pools is a very well organized company, they are not the cheapest, but when it comes to quality, they would hard to beat. I would highly recommend Adams Pools to anyone.
Day 1 - Drained pool
Day 2 - Deconstructed the main plaster and tile
Day 3 - Install New tile
Day 4 - All brick and masonry work completed
Day 5 - All re plastering with Pebble Sheen completed
Day 6 - Final finish smoothing of Pebble Sheen plaster and refill pool.
Adams Pools is a very well organized company, they are not the cheapest, but when it comes to quality, they would hard to beat. I would highly recommend Adams Pools to anyone.
Response from Adams Pool Specialties
"Thank you so very much for taking your time to write this review. We take pride in our work and do our best to keep our jobs moving and are pleased to know that its appreciated. Please call us with any questions or needs in the future and thank you for your business!"
Laura L.
Oct 2013
The demolition, replastering and tiling was fast. The water filled quickly. The workmen were professional and worked quickly. They didn't speak English. We chose a dark Tahoe Blue color for the plaster.
The Foreman tried to change my mind from plaster to Pebbletek on site by telling me that the finished product would turn out mottled. I told him to proceed with the plan.
Adams gave us names for pool service providers to help with 'starting the pool' proceedures, and we hired one of them. A few weeks into the process, I noticed white spots showing up on the bottom of the pool and my husband called Adams. White spots on a dark plaster are very visable, although they were small. The same foreman came and we looked at the white spots, and he blamed the pool service people for it. The pool person denied this. He has all his records as to what chemicals were added to the pool, as well as brushing of the sides, etc.
White marks are due to dried, unmixed pockets of concrete in the plaster, and feel like small bumps. They could be sanded out, but that would require draining the pool. We never got to that point with Adams as they would not admit that it could be their fault.
The Foreman tried to change my mind from plaster to Pebbletek on site by telling me that the finished product would turn out mottled. I told him to proceed with the plan.
Adams gave us names for pool service providers to help with 'starting the pool' proceedures, and we hired one of them. A few weeks into the process, I noticed white spots showing up on the bottom of the pool and my husband called Adams. White spots on a dark plaster are very visable, although they were small. The same foreman came and we looked at the white spots, and he blamed the pool service people for it. The pool person denied this. He has all his records as to what chemicals were added to the pool, as well as brushing of the sides, etc.
White marks are due to dried, unmixed pockets of concrete in the plaster, and feel like small bumps. They could be sanded out, but that would require draining the pool. We never got to that point with Adams as they would not admit that it could be their fault.
Janelle B.
Feb 2013
We had contacted Adams and several other pool contractors for quotes on remodeling our pool. By the end of the process, we had received quotes from 6 different companies. Adams was not the lowest bidder (hence the B on cost), but my husband and I were both immediately at ease with the staff and really wanted to work with Adams on this project.
Rodger Berry, our sales rep, is extremely knowledgeable and knows his products. Once we made the initial decision on the pebbletec surface, color, and tile, Rodger made arrangements for my husband to see the surface installed at another client's home. I am so thankful for that, because while my husband was the one who wanted the black, he did not like it at all once he saw the finished product. We did a complete 180 and went with the white pearl instead.
The staff at Adams are well trained, very patient, and top-notch professionals. The crews that came to perform each phase of work were all friendly, pleasant, and efficient in their work. Karen was our contact in the office, and she called me daily before and during the work at our home. Our change orders seemed like very big deal, changing-our-mind-at-the-last-possible-second type decisions to us, but Karen and Rodger took it in stride and made it happen. I love that Karen took my calls like we were old friends and answered my questions and last-minute requests as if I were doing her a favor by calling to ask yet another question about the work schedule or what to expect next.
Adams started and finished the work within the promised timeframe. The crews showed up on time and cleaned up at the end of each day. Everyone who came to our home was polite and respectful of our property and grounds.
The final result is beautiful, so much more than we imagined when selecting our materials. The last-minute add-ons (installation of multi-colored LED lights, abalone, and glass beads) are worth every single penny. The advice and education my husband received in the care and operating of our new surface, valves, and fancy lights came is priceless.
We are delighted with the results and would highly recommend Adams Pool Specialties.
Rodger Berry, our sales rep, is extremely knowledgeable and knows his products. Once we made the initial decision on the pebbletec surface, color, and tile, Rodger made arrangements for my husband to see the surface installed at another client's home. I am so thankful for that, because while my husband was the one who wanted the black, he did not like it at all once he saw the finished product. We did a complete 180 and went with the white pearl instead.
The staff at Adams are well trained, very patient, and top-notch professionals. The crews that came to perform each phase of work were all friendly, pleasant, and efficient in their work. Karen was our contact in the office, and she called me daily before and during the work at our home. Our change orders seemed like very big deal, changing-our-mind-at-the-last-possible-second type decisions to us, but Karen and Rodger took it in stride and made it happen. I love that Karen took my calls like we were old friends and answered my questions and last-minute requests as if I were doing her a favor by calling to ask yet another question about the work schedule or what to expect next.
Adams started and finished the work within the promised timeframe. The crews showed up on time and cleaned up at the end of each day. Everyone who came to our home was polite and respectful of our property and grounds.
The final result is beautiful, so much more than we imagined when selecting our materials. The last-minute add-ons (installation of multi-colored LED lights, abalone, and glass beads) are worth every single penny. The advice and education my husband received in the care and operating of our new surface, valves, and fancy lights came is priceless.
We are delighted with the results and would highly recommend Adams Pool Specialties.
Response from Adams Pool Specialties
"I first want to apologize for the delay in my response to you; we truly appreciate your feedback and review. We recognize in these busy times that it takes extra effort to stop what you are doing and go out of your way to write a review for us and we greatly appreciate it. Please call us anytime you have further questions or needs about your pool."
Shanna S.
Jan 2013
We felt that the price was a little high but it is hard to tell because we went through our general contractor and we needed a deck and retaining wall. We did decide to upgrade some of the pool equipment and we have been happy with the results.
We have a few spots where the PebbleTec is lifting off of the pool but we have not contacted Adam's yet regarding it. I have every confidence that they will resolve it once we contact them.
I contacted Adam's Pools about a year after the pool was built about a couple of issues with the PebbleTec. It took a little while for them to show up but once they did they fixed all issues at no charge.
We have a few spots where the PebbleTec is lifting off of the pool but we have not contacted Adam's yet regarding it. I have every confidence that they will resolve it once we contact them.
I contacted Adam's Pools about a year after the pool was built about a couple of issues with the PebbleTec. It took a little while for them to show up but once they did they fixed all issues at no charge.
ROBERT P.
Nov 2012
Perfect....great job done, great service and they were total professionals.We have allowed people to come by and look at the finished product. If we were not happy, this would not taken place. Thank you.
Response from Adams Pool Specialties
"Thank you so much for your complimentary review Customer. We truly appreciate your business and the time you took to put your review online for us."
Kevin T.
Oct 2012
They were great and did a fantastic job. I have no complaints and they had a good price.
Response from Adams Pool Specialties
"Thank you Member for taking the time to post this review. We sincerely appreciate your business!"
Deena C.
Jul 2012
Adams came out right away and started the job. They came out on Thursday and did the sandblasting and prep work. We had arranged for them to come back out on Monday and Tuesday to finish up. By Tuesday we were filling the pool and it looks wonderful! I was very impressed with the company's punctuality and professionalism. They did what they said they were going to do, when they said they would do it. I would definitely recommend them to anyone who needs pool work done.
Response from Adams Pool Specialties
"Thank you so very much for your review. We sincerely appreciate your business and future referrals. We would love to have some pictures of your pool for our website gallery (before & after if you have them). Thank you."
Marvin O.
Jul 2012
They are reliable. They are very good.
KAREN B.
Jun 2012
First of all, their customer service is outstanding. From the moment their sales person contacted us, we were dealing with a highly, highly professional organization. I received about three different quotes on this job, and each of the other two did nothing but speak negatively about their competition and negatively about the job that we had already done maybe five years ago. We tried Adams Pool. He came out and he understood that his job was to get my spa redone going forward rather than some of the old things that were wrong with my spa. He was just very, very professional. Then, their followup, there's a lady named Barbara Hall from customer service, and I knew every day what to expect that day from them. We ran into a period of heavy rains while this job was getting started and going. They maybe scheduled to be out here today, but they were anticipating rain and I got a call in the morning and said "it looks like we're gonna have rain so we won't be out today." Everyday, I got a call telling me what to expect. After the job was finished, I had what I thought might weaken the spa. They sent out person after person after person to come and search and research and never tried to walk away from it and say "look, it's not our problem, it's somebody else' problem." They took ownership of the job from the get-go till I finally said to them, "no, I think the problem I've got is not something that's your responsibility." Outstanding organization, it's not just one person, from the sales person to the technician to the guy that did the job, just professional people. I even said to them that I hoped I never needed to that again, but if I ever did, they would certainly be the people I would call. I have actually asked for quotes on a couple other projects from them as well.
Response from Adams Pool Specialties
"Thank you for your review on Angie's List for us. We truly appreciate your business. Tell him to call or email anytime :) - its been a pleasure to do business with you."
Mary F.
Apr 2012
They were very responsive. They were extremely good to me. They offer so many great services and are very diverse. They have been around for fifty years! Everyone was really helpful. Communication was great and I was able to get my questions answered. They cleaned up after themselves and were amazing!
Response from Adams Pool Specialties
"Thank you so very much for your review. We sincerely appreciate the feedback and your business. If you refer us to a friend and they sign with us I will send you a check for $100.00."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Adams Pool Specialties is currently rated 4.4 overall out of 5.
Adams Pool Specialties accepts the following forms of payment: CreditCard
Yes, Adams Pool Specialties offers free project estimates.
No, Adams Pool Specialties does not offer eco-friendly accreditations.
No, Adams Pool Specialties does not offer a senior discount.
No, Adams Pool Specialties does not offer emergency services.
No, Adams Pool Specialties does not offer warranties.