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"I called D&S Termite and Pest Control two times to rid my house of rats, once in Sept, 2011 and and once in  Nov, 2013.  The first service in Sept, 2011 went went well.  The Field Representative searched the house and yard for evidence of rats, found evidence in the attic, and placed traps there.  He came back in a week or so, removed a dead rat, and checked back each week for a month.  I paid $200 for this service.  The second time, the Field Representative did not do an extensive search (perhaps because he had done one two years before).  He did not check the attic because I had found evidence of the rats on the first floor--in retrospect, I think a search of the attic was warranted.  He placed four traps in the house.  I found a dead rat in the kitchen and disposed of it myself.  This time (Nov. 2013) I signed a contract: D&S placed three rat traps on my property outside and I have been paying $35 to have them checked once each month for a year.  Apparently, D&S will also check the house if there was evidence of rats within.   This has ended up costing $420 and I have received very little in return.  I do not feel that the house was searched well enough initially for evidence of rats.  I could have set the traps myself, and, indeed, I, not D&S, ended up removing the dead rat.  I would probably not hire D&S again. 


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"Trap snapped 2 hours after he left. Unfortunately it didn’t kill instantly and I had to finish the job as both my husband and exterminator not present. Had to put poor critter out of its misery. We are city folks living in country for first time and have a lot to learn. Yet very efficient company that uses traps and chemistry nontoxic to environment and my animals. We also have wasp and ant problems to be addressed later in year. Have great confidence they will help."

"Amazing how they know pests and can treat for black widows. He got rid of 2 that I found dead and when I found another one that was huge - they came right back and sprayed the entire area... excellent customer service and follow through! Much success shall prevail for this Pest Control Company."

"We use Joshua's Pest Control for quarterly pest preventative services. They are always so reliable and thorough. James and Zach are so polite, friendly, and helpful! They are truly a pleasure to work with! Their prices are more than fair for the quality of service you receive so I would highly recommend choosing Joshua's Pest Control for your pest control needs."

"They got rid of the ants. We just thought we'd give them a try because we haven't had any pest control before."

"I am a repeat customer and this is not because their service suck, which is not. I am a repeat customer because they go over and beyond to fix our pest problems. Just recently, I called them to handle a rodent problem in one of our property and they again provided a courteous and quality pest control service that has sold us in the first place. Due to the complexity of the problem, they came several times to make sure they have completely removed the pests.
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"Inspector was polite, communicative and professional. Excellent knowledge of subject matter and elimination of pests. Completed task in a very acceptable time frame."

"This company uses the Orange Oil* and microwaves to treat for termites; and boric acid (Timborand reg;) on exposed wood to prevent future infestations. They use video cameras to look in the walls to determine which studs are affected.
Miguel was prompt on arrival, courteous and did a more thorough examination of the rafters than the previous termite inspector from another company. But it was clear that he was not nearly as experienced as another inspector from a third company that subsequently inspected our home.
He did not look in the attic nor check the crawl space under the floor. He relied on the previous inspection of another company that inspected the crawl space and found no termites. He only speculated as to how the termites were getting into the home, and did not verify the entry point.
We were quoted $720 to treat the affected studs, and $1260 to treat the affected studs and apply Timborand reg; to exposed wood for termites. (These prices include their 10% internet discount) The whole house treatment includes a 3 year warranty with yearly inspections. There is an option for an extended warranty at a cost of $200/year. The extended warranty is available only if the original warranty has not expired.
We considered this company, but subsequently learned from our county Agricultural Commissioner's Office that they see more repeat treatments when orange oil or microwave treatment is used compared to chemical treatment (fipronil aka. Thermadorand reg;, or fumigation). We are concerned this may indicate that the microwave and orange oil treatment are not as effective in eradicating termites despite a controlled study conducted by the University of California [Vernard R. Lewis et al, Journal of Economic Entomology 89(4): 922 - 934 (1996)) that suggests the method holds promise. The county Agricultural Commissioner's Office confirmed that boric acid treatment on exposed wood works well for prevention of termites and fungus.

*Addendum: At the end of the inspection we received a hand written estimate from Miguel based on the work and process we verbally discussed and he explained. We did not receive a written estimate until after this review was written. There is a discrepancy in what we believe we were told (that they use Orange Oil) and what the formal written estimate/contract states -that they use fipronil [and not Orange Oil]. We also noted discrepancies in what were told by the inspectors versus the terms of the written estimate/contract with other companies so this is not unique to this company. We would recommend reviewing the formal estimate/contract with any company before committing to any work.
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"Will is a very knowledgeable Pest Control person. He's professional, courteous and very punctual. I hired Will to do the termite remediation at my house and I also hired Will to do the bi-monthly pest control. Malvin P. in Carlsbad, CA"

"I shopped around with different pest control's 'companies.Halo offered the Best. Everytime,John said he was going to do,he did.I am really Big on Customer Service and Integrity and I received them both,I am forever grateful.I will definitely use Halo again."