Ecola Services Inc Termite & Pest Management

I had argentine black ants. I worked with Ben Taylor. He said if I have a question to give him a call. I did call a few times with questions and he was very courteous and nice. They did a great job. I felt they are honest as I had concerns that were addressed by other termite companies. Ben was able to ease my concerns and said the information I received from the previous companies was not all true. I cannot speak highly enough about the high integrity of this company. I would use them again and recommend their service. I actually have cards that I hand out to others for referrals when asked.

I've had a contract with ECOLA for ten years or so. They come and inspect every year, or during the year if there's an issue, and if they find anything, they treat it. The inspectors and technicians are very professional and friendly. They wear "booties" in the house to protect the floor. Most important, when they treat termites they don't come back. Worth a call!

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The tenting went well, the co. showed up on time and was finished quickly. That was on Monday and on Wednesday by ten Am. all cleaned up.

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They got rid of the ants. We just thought we'd give them a try because we haven't had any pest control before.

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The technician was prompt, courteous, and very knowledgeable.  He agreed that the ant infestation was very bad, and one treatment might not be sufficient.  He did have to come back in about 2 weeks to redo the master bathroom, where the ants continued to come out of the wall behind the temperature regulator, but I am now ant free.  He and I were also amazed that the outside showed no further ant trails or nests.  I would highly recommend this company.

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It was good. They can do non-tenting, they can do other alternatives besides tenting.

Excellent, very professional and responsable

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Unfortunately, in San Diego most houses probably have termites and it is an ongoing battle keep them at bay.  We are glad this alternative to tenting the house was available and would recommend this company to anyone.  While the price is about the same as tenting you don't have the inconvenience of moving out of your house for a few days.  Sales rep was very helpful and able to answer all our questions, understood our requirement for quality and made sure to send only an experience work crew.  Work crew arrived on time and did their work in a professional manner.  Great care was made to be organized and not damage anything inside the house.  The heat treatment took most of the day.  Company provided the same guarantee (two years) as the other outfits that would have tented the house.  After the two years is up will likely purchase the extended service which has them come back every year to inspect and spot treat for termites.  Unless you have a massive infestation this is probably the way to go to rid the house of termites.

My experience went very well. The staff was very professional and highly knowledgeable in their field. They were also very easy to work with and able to answer all my questions directly. I was pleased with the outcome of the service and the information they gave of regarding the fumigation. I would highly recommend this company to others.

As I stated I have had a  service contract with them for which I have paid $250 a year for 6-7 years.  About 7 years ago they found termites in several locations and provided service to eliminate them.  I was offered an annual service contract for $250 to come out and inspect once a year and treat termite infestation.  In addition I could call if I noticed activity through the year.  The first year they had to do an additional treatment but for the last 5-6 years all they did was come out once for a 30 minute inspection finding nothing.  This year the person came out and told me that we had a " massive"  infestation on a deck in the back yard.  He said that he did not think that it was covered.  I said excuse me?  He said he would check when he got back to the office and let me know.  Well he never let me know.  In fact I made a total of 6 calls over the next month trying to get an answer.  I was promised a call back each time and never received one.  Finally I made a call wanting to talk to the manager or owner or I wanted a refund of the $250 for this year.  This time they said they would send someone.  So on Oct 17th he arrived.  He went to the deck and tried to do a treatment.  He told my wife that he did not know what to do.  He said he sprayed the surface but the termite infestation was also in the foundation under the deck where he could not treat.  He called his office and got into an argument with them on whether he should even be here at all.  He did what he could and left after about 1/2 an hour.  I still have termites in the deck.  The deck is old and I have decided to tear it out so I did not call Ecola again.  The inference they made is that the $250 only covers areas that have been treated previously.  I find that a useless so called guarantee in that these creatures can move easily on their own.  So actually I have paid over $1,500 for an annual inspection that I could get free from a number of other companies.  I have also never heard of paying for termite service that can only kill the termites on the surface and have no ability to kill the ones underneath.  That is a totally useless service.  This company. in my opinion has ripped me off for 5-6 years while doing nothing.

We were very impressed how long he spent with the inspection which resulted in finding several spots on the outside of the house that needs.  We had used them two years ago for treating a severe case of termites in our attic.  We didn't want to tent the house so opted for the heat treatment.  They said it was possible and came out with their equipment.  The treatment lasted all day.  They were very careful about the clean up and putting down tarps to protect our window and bed where the giant heater-vent hose came through from their truck and up into the attic.  This heat treatment cost $2000 which was cheaper than tenting, as well as no added cost of spending the night at a hotel.
 It must have worked because two years later the inspector on Sept. 12 of this year found no evidence of termite activity in the attic.  We were worried because we let two years lapse.  This time the cost was $250 which applies to a full year of inspection and spot treatment if we notice any termite evidence.  They are sending out a team to take care of the several spots outside the house that need treatment.

They completed the job in a professional manner.