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Dishwasher Installation questions, answered by experts

A clogged air gap can cause a dishwasher not to drain. There are, however, other potential issues that can lead to improper drainage. For example, if you have attached the air gap to a garbage disposal and forgotten to remove the knockout plug, wastewater may backflow into the dishwasher. Check that the air gap is installed properly, and then look for clogs in the air gap and dishwasher filters. 

To create a siphon break and remove any chance of dirty sink water or water that backs up into the sink from getting into your dishwasher, your dishwasher drain hose needs to have a high loop or an air gap device as part of its installation. All building codes require at least a high loop. In many places, it’s necessary to install an air gap device to meet the code.

Not all dishwashers are 60cm wide, but that tends to be the most common size. 60cm translates into roughly 24 inches, with most home dishwashers being between 22 and 24 inches wide. There aren’t metrics available but it’s been our experience that over 90% of household dishwashers in North America are around 24 inches wide by 24 inches tall.

Some signs that your dishwasher is going out include:

  • The door no longer latches 

  • Dishes are still dirty after a cycle 

  • Dishes are cold after a cycle 

  • Rust inside or outside the unit 

  • Cracks inside the dishwasher tub

  • Water collecting at the bottom or outside the unit

If your dishwasher is not energy-efficient or is older than 10 years, you should also consider replacing it. Repairing an older model may be more expensive than replacing it with something newer and more energy- or water-efficient.

To get rid of standing water in your dishwasher, first try activating the drain mechanism by pressing and holding the cancel button for at least three seconds. If that doesn’t work, you’ll need to do some troubleshooting to drain the standing water from the dishwasher. This will involve shutting off the power, then scooping out the water, cleaning the drain filter, and clearing the air gap. You’ll also want to run the garbage disposal and check the drain hose for clogs.

The Encinitas, CA homeowners’ guide to dishwasher installation services

From average costs to expert advice, get all the answers you need to get your job done.