"The technician was knowledgeable and professional in his quote process. However, he admitted that his firm would not touch the permit process and that would be 100% on the home owner. When I remarked that his pricing was significantly higher than the other bids, the discussion suddenly veered into car dealership mode. "Well, we're flexible on the price, but I'll need to call my manager first... can I see the written quote of the other guys?... are you prepared to place the order now?" It was an unfortunate turn since I really respected their insights on tankless water heater conversions up to that point."

"Trevor is very knowledgeable about water heaters and did a thoroughly professional job of installing my tankless water heater."

"Chance and his assistant replaced our water heater. It was located in the garage on a small platform. They were fast, friendly, and efficient and very fair priced! I will definitely invite Chance to our home for any future projects. Polite people!"

"Moore services my HVAC every six months. The crew that came out for my recent call, have been to my house before. Nice to see familiar faces. My main sewage drain clogged in front of my house at 4:50 pm. I called Moore and you’re team came out in 30 minutes. The crew had it unclogged at 5:40 pm. I couldn’t believe it. I was considering taking my family to a hotel. With that clog, staying in the house was not possible. You guys are awesome!!!"

"Andy came over to look at the water heater and told me what he would do and what needed to be done, it was 18 years old and out of code. He was here on time and did a great job and I liked him too. I would recommend Family First and would hire Andy again."

"Absolutely thrilled by the service received by Aurelio and his wonderful company, Northbound Plumbing. The issue for his visit was water gushing onto the countertop from the air gap when running the dishwasher. Aurelio cleared the blockage causing it, something a previous 5-star company was unable to find! Not only have I found the most knowlegable & caring professional, but as future issues arise, as they will, I am so grateful to have finally found the very best! Five stars!"

"We are incredibly grateful to Pedro Galvan and his team for stepping in during a moment of urgent need. When our hot water system suddenly failed, leaving us without hot water for daily essentials, Pedro responded with a level of professionalism, clarity, and compassion that is truly rare. From the very first call, Pedro was attentive, transparent about pricing, and committed to solving the problem quickly. He provided us with the most cost-effective and honest quote out of several we obtained—and, even more importantly, was able to come almost immediately when others could not. His workmanship was precise, efficient, and tidy. It was clear we were in the hands of someone who genuinely takes pride in his craft. In a world where so many service professionals overpromise and underdeliver, Pedro Galvan delivers exactly what he promises—and does so with warmth, integrity, and a deep respect for his clients. We recommend him without hesitation to anyone needing plumbing services."

For over 56 years Bragg Home Services has specialized in offering residential and light commercial plumbing, heating, and air conditioning services to the residents of Sonoma, Marin, and Napa Counties. At Bragg Home Services we know that our customers expect integrity, excellence, value, and commitment. That’s why at Bragg Home Services we hire only the best people, and use only the best products, offering exceptional value, backed by our lifetime workmanship guarantee. Because at Bragg Home Services, your satisfaction is our number 1 priority.

"Went above & beyond in service. Got the Furnace replaced, brought space heaters for the occupants, Got it done quickly & left no mess. Redid the duct work and worked well with the occupant. Thought this type of service did not exist anymore. Was pleased how quickly Furnace was replaced ."

"Oak called 2nd but came next day/ UN-prepared to do either repair or water test (requested on phone) or even replace with ready new ADA toilet that the lying receptionist booker said they have “some in stock and if not he will show a catalog of choices”. Guy came punctually with Nzo tools or appliances Or knowledge of what I asked for as an “URGENT repair/replace”. See ABC review same call. Not quite as bad as them doing same since we also still have broken HVAC too, both said they would fix ( I bought gasket already, they could have put in) or replace if they brought new toilet. Problem is not in water pipes except they need testing for lead - both said they would do this too - when I asked oak re taking a sample, how long sitting in pipes? He wiped off his soda water bottle and asked “which pipes?” !!"