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"Branden was very friendly. He did a very thorough inspection and answered all my questions patiently. Kudos to Branden for his excellent job."

"Very smooth process to book the inspection for dry wood termites. The report and quote were sent on the same day. The following week, Western Way treated the localized infestation area. This took less than 1/2 hour."

"Andy did a phenomenal job with our termite control issues and he did a great job replacing rotted wood on our outside deck and steps. Very professional and friendly. Highly recommend. "

"The Technicians did good job eradicating the rodents that had nested in the attic and garden areas by sealing holes and making sure no little critters were left or able to get back into the attic. They did their job in a professional manner and even offered a suggestion regarding another potential issue."

"Knowable, professional, personable."

"I only spoke with Rich on the phone. He was very nice to talk to and explained thing well."

"Horrible experience, the employees were very poorly trained. They severely underestimated the time to do the job. They sealed holes in vent screens with big globs of unsightly goo. The crawlspace access door wouldn't stay closed do they pried a stepping stone out of the garden and used that to hold it closed. They spit sunflower seed shells all over, including on our front porch furniture. They vacuumed the old insulation out of the attic but there was a leak in their system and it spewed old insulation and rat droppings all over the inside of our garage and on open storage shelves, and they didn't clean it up. They only apply blown-in insulation and our ducts are covered with sheet insulation, so they didn't remove that insulation or the rat droppings on the tops of the ducts. I could go on...."

"Planet Orange is a very great company for termite control. I have been a customer for more than 5 years now. Because of their great service and treatment of termites, I still have a good house to live in. There are no more termites in the areas after they did the treatment. I have a three-story house. Some areas were very difficult to reach, but they found a way to do the treatment anyway. Planet Orange is the company you can count on for taking care of your home that has termites. I will highly recommend it to all the people I know!"

"We found a small kickout hole in our crown molding and called three different companies to give us a quote. While all three companies seem good, Joseph from MightyMite was by far the most thorough in his inspection. He went through the whole house, took pictures of the damages he found, and proactively chalked those areas for us. The quote was competitive, and they were willing to give us a discount. John B. came out, explained the work that he's going to do, and completed the work quickly. He answered all the questions I had. Highly recommend."

"Bay Area Rodent failed on all of this work. Background: Our home had cold tile floors in the winter time. We called on ‘Bay Area Rodent’ in 2015 to come up with a solution and possibly change out the floor joist insulation. “Solution”: The company sales person came out in and provided an estimate to 1) replace our existing R11X16 insulation with ‘encapsulated insulation’ R19X16 and also 2) install an 8 mil vapor barrier to the flooring in our crawl space, and 3) perform a cleanup service. The salesperson claimed that this vapor barrier would reduce the cold up above on our tile floors. In addition, the estimate called for “cleanup service,” to cleanup some large debris on the crawl space dirt, that I wanted removed. Experience: The workers arrived at our house and and left within a few hours. When I needed to go into the crawlspace a few months later, I checked on and was appalled by the work that Bay Area Rodent did, failing on every single item of their work. “Install 8 mil vapor barrier to the flooring in the front crawl space.” What we got: The workers basically laid down on the dirt undersized 4 mil plastic and also missed an entire corner of the crawlspace. "Cleanup & Sub-flooring insulation & cleanup service." What we got: No Cleanup, not one bit. There were still large, abandoned pieces of plumbing and duct work left right on the dirt, and they covered this debris with the new vapor barrier! I noticed this immediately when crawling underneath. Install R19x16 Encapsulated fiberglass insulation to the sub-flooring. The insulation installed was NOT encapsulated but cheap, loose insulation which was already sagging to the crawl space dirt in many places. I contacted the company about the problems to get someone to fix these issues. Two weeks later, they sent someone out. They replaced the new insulation with the correct encapsulated insulation and removed some of the debris, great! However, they failed again with the vapor barrier install! Instead of removing the undersized 4MIL vapor barrier, they DOUBLED UP and laid down a SECOND layer of 4MIL vapor barrier, on top of the existing one. My crawl space became totally unusable, as there was not plastic strewn everywhere, making it difficult to even navigate underneath my home. Eventually, they came out and fixed this problem, and added a single layer of plastic, however the worst kicker was about to ensue. A few years later, I was underneath our home and noticed that there is white (mold?) fungal growth everywhere underneath this vapor barrier! This was horrifying to see and when I called Stanley from Bay Area Rodent, he tried blaming this on plumbing problems. While our new home, new plumbing and drains did have an issue at one time, we quickly repaired it. Experts looked at their problems and stated that the cause in fact of the moisture, is from water runoff on adjacent hillsides during the winter wet months. This work has resulted in us having to hire numerous mold experts to test and remediate this company’s terrible work. One professional contractors commented that the work of Bay Area Rodent was the worst that he had seen of anyone in his 20 years career. I am extremely dissatisfied with this work and for their proposed solution and advise you also to steer clear."