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"We first had Brothers replace all of our doors and most of the windows with dual pane energy efficient windows about 4 years ago.  The whole process was smooth and we had no complaints.  The windows and doors have worked very well over the past few years.  We recently remodeled some rooms in the house that we hadn't replaced the windows in for some reason, so we did not hesitate to call Brothers up and finish the job.  It never even occurred to us to have someone else provide an estimate as we knew they would give us a quality product and treat us fairly.  It's nice when you have a good experience with a company and know what to expect.  This time around it went just as well.  They just finished installing two very large windows in less than 2 hours.  The one thing I would change if possible is the rather long wait time on the window manufacturing.  It takes about 1 month or so, but they are custom so probably not much they can do about it.
Their warranty and free glass replacement are great as well.  We had a couple problems with the house settling after a few years and they will take care of fixing it as part of the original service.
 Would definitely call Brother's again, but since I have no windows left it hopefully won't be any time soon.
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"I contacted CWE to replace 8 windows and 1 patio door. Jeff came by and did the consultation. He was very friendly and professional. Communication 5/5 - Jeff was very responsive to questions and clearly communicated the work and timeline. Timeliness 5/5 - Both the consultation and installation started on time. The windows actually arrived sooner than expected. Quality 5/5 - The installation team laid down blankets before starting any work. They removed the old windows without damaging the surrounding wall. They installed the new windows and applied the cleanest caulk line I’ve ever seen. They cleaned up after themselves. The Anlin windows that were installed works perfectly and are beautiful."

"Excellent service. Prompt, great communication and very fair price. Carefully replaced window glass. Highly recommended."

"We recently remodeled our bathroom with McCormick, and it was a fantastic experience. Khaled was informative, patient, and genuinely helpful, guiding us through choices for a perfect design. The team’s professionalism showed in their punctuality and quality. Every aspect was done with care, from tile placement to lighting. The transformation is truly impressive; the bathroom now feels open and luxurious. We’re beyond pleased with the result and look forward to more projects with them."

"(1) Scheduling was difficult. I was told materials would be ordered within 3 days (it was 1-1/2 weeks), I was told work could begin with 2 weeks (it was 3 weeks) and I was told work would take 3 days (it was 5 days). This made it difficult to schedule other renovation contractors. (2) [Person in office] did not want me to call her on the phone and told me to communicate via email only, which slowed communication. (3) There are 2 areas with minor rippling in the laminate. It's not too noticeable, but prevents me from recommending them to a friend because it is sub-par work. (4) Worker left paint splatters all over my refrigerator, sliding glass doors, bathroom sink, and bathroom floor. Other that all of the above, my experience was good/average. Kind of a high price for the quality of work. Not good enough to recommend to a friend, but acceptable."

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They have not yet contacted me regarding the work to be done. As I am preparing to go on a vacation and will not return until the middle of next week, I'm in no hurry. If I haven't heard from them by the end of next week (May 29), I will contact them the following week.

Later:

I had paid the $1,000 advance by Visa through Angie's List, since Best Exteriors only accepts Pay Pal. Angie's sent them a check, but Best Exteriors said they didn't know what it was for, so it took two months to get an agreement signed. It seems to me that they could have called Angie's to ask what it was for. If I received a check for that much and didn't know why, I'd be on the phone right away to find out. I paid it in March. The job was done in July.

The crew of two men showed up on time and did a great job installing the windows. The problems started after the windows were in. The re-installed my two window air conditioners, but left large gaps around them where wind and water could get in.

 They fixed one of them before they left, but I had to call the office to get the other one done. It was fixed a week later, but then Alex called me and said it was not part of their job to put the A/C back in, and the customer should make the arrangements for that. Well, alright, but he didn't tell me that when he came out to make the arrangements for the work to be done. It would have been a deal breaker for me, as I am elderly and not strong enough to do that. He said they had "gone above and beyond" by putting the A/C back in for me, but I don't think it's too much to expect them to put things back as they were when they started the job. Certainly they should have told me if it wasn't part of the agreement.

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We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.\n

"Several months ago, I noticed that doors in my house were no longer closing and latching. Specifically, my front door no longer locked completely. Once I got it fully locked I could no longer open my front door anymore, so I knew I had foundation issues. I called Bay Area Underpinning to come look at my foundation and do some measurements. We discovered that my front living room was sinking approximately one and a half to 2 inches. The crew, Lance Sladek, Jake Hall, and Eddie Shaw, crawled under my house and dug 30 to 40 foot holes in the ground to install piers that would lift my foundation. These gentlemen worked in very cramped dirty conditions in 90-100° weather. I was extremely happy with their work and their dedication to doing the job correctly. My after the foundation lift, my front door as well as several other doors in my home were able to close and latch again."

"I hired them to replace my windows. Great folks!"

Northwest Exteriors provides new energy-efficient windows, siding, exterior doors, patio covers and sunrooms! Northwest Exteriors offers 100% financing on approved credit. We are fully licensed, bonded and insured, with no subcontractors. The company is also a Master Distributor of Anlin Window Systems and installs Craneboard and Alside vinyl siding, as well as James Hardie siding products. For all of your exterior needs, call Northwest Exteriors today! Ask us about our financing programs.