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"The work needed to repair my window was suggested to another company. Brothers Home Improvement went in detail of their services but highly suggested another company as the damage to my window could be repaired by just replacing the glass and not the entire window frame. They helped save me a lot with this suggestion and suggested a really good company who was able to repair our window. Very professional and informative."

"Excellent service. Prompt, great communication and very fair price. Carefully replaced window glass. Highly recommended."

"The glass replacement was very efficient and timely. they came for measurements and returned the next day to replace the front room window."

"Josh was great! I contacted him late Saturday night and he came out Sunday afternoon to fix our shower. He was professional-And we will definitely use him for all future repairs needed!"

"We recently remodeled our bathroom with McCormick, and it was a fantastic experience. Khaled was informative, patient, and genuinely helpful, guiding us through choices for a perfect design. The team’s professionalism showed in their punctuality and quality. Every aspect was done with care, from tile placement to lighting. The transformation is truly impressive; the bathroom now feels open and luxurious. We’re beyond pleased with the result and look forward to more projects with them."

"Mariano and his team were thorough in all of the work they did for our bathroom remodel. They were attentive to even the smallest detail. They communicated with us throughout and made sure we knew the progress of the project. Mariano was also a great source of information when we needed advice on choosing materials, colors, and brands. They made sure the job site was clean at the end of each day and worked long hours to make sure our project was completed in a timely manner. I especially appreciate the patience they had in accommodating unexpected delays to the projects, which on our end was caused by a faulty tub and having to sort out our warranty with our supplier. Mariano was patient throughout this delay and continued to work on other items to keep the pace of the project. Overall, we are very satisfied with the team and the final product and would gladly recommend them to others and to do future work for us."

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They have not yet contacted me regarding the work to be done. As I am preparing to go on a vacation and will not return until the middle of next week, I'm in no hurry. If I haven't heard from them by the end of next week (May 29), I will contact them the following week.

Later:

I had paid the $1,000 advance by Visa through Angie's List, since Best Exteriors only accepts Pay Pal. Angie's sent them a check, but Best Exteriors said they didn't know what it was for, so it took two months to get an agreement signed. It seems to me that they could have called Angie's to ask what it was for. If I received a check for that much and didn't know why, I'd be on the phone right away to find out. I paid it in March. The job was done in July.

The crew of two men showed up on time and did a great job installing the windows. The problems started after the windows were in. The re-installed my two window air conditioners, but left large gaps around them where wind and water could get in.

 They fixed one of them before they left, but I had to call the office to get the other one done. It was fixed a week later, but then Alex called me and said it was not part of their job to put the A/C back in, and the customer should make the arrangements for that. Well, alright, but he didn't tell me that when he came out to make the arrangements for the work to be done. It would have been a deal breaker for me, as I am elderly and not strong enough to do that. He said they had "gone above and beyond" by putting the A/C back in for me, but I don't think it's too much to expect them to put things back as they were when they started the job. Certainly they should have told me if it wasn't part of the agreement.

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"(1) Scheduling was difficult. I was told materials would be ordered within 3 days (it was 1-1/2 weeks), I was told work could begin with 2 weeks (it was 3 weeks) and I was told work would take 3 days (it was 5 days). This made it difficult to schedule other renovation contractors. (2) [Person in office] did not want me to call her on the phone and told me to communicate via email only, which slowed communication. (3) There are 2 areas with minor rippling in the laminate. It's not too noticeable, but prevents me from recommending them to a friend because it is sub-par work. (4) Worker left paint splatters all over my refrigerator, sliding glass doors, bathroom sink, and bathroom floor. Other that all of the above, my experience was good/average. Kind of a high price for the quality of work. Not good enough to recommend to a friend, but acceptable."

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.\n

"We are extremely happy with how our new windows and new front door turned out. After some unexpected challenges with the way our home was built, our installation crew quickly and efficiently adapted to make sure our windows and door were installed with expert care. Every time we see our new beautiful picture window we are left breathless! And our beautiful front door is the perfect upgrade for the look of our home. Thank you RBA!"