Get matched with top siding pros in Rio Verde, AZ

"Subject: Feedback on Recent Window Installation – 14754 West Ashcroft Dr., Goodyear, AZ Dear Champion Customer Care Team, I wanted to share some feedback on my recent window installation at my residence. Overall, I’m very happy with how the windows turned out and appreciate the team’s hard work. However, I noticed a few areas where the overall experience could be improved for future projects. "Communication" - Keeping customers updated on when windows are being made, shipped, delivered, and installed would be very helpful. - If there are any delays, a quick update goes a long way. - Timely responses to calls or emails ensure questions or concerns aren’t missed. - Making sure installers have all materials on hand helps avoid delays. - If the crew needs to return to complete the job, clear communication—both verbal and written—would be appreciated. - Sharing photos of the completed work would be a nice touch. - Having someone perform a quick quality check and obtain customer sign-off would make the process feel complete. "Quality" - Making sure windows are installed plumb, level, and square per manufacturer and AAMA/FGIA standards. - Verifying that seals and insulation are properly applied to prevent air or water leaks. - Checking that all windows open, close, and lock smoothly with no gaps. - Ensuring glass and frames are clean and free of scratches or residue before completion. - Taking a few minutes to walk the customer through the finished work and provide maintenance or warranty details. - Leaving the work area clean and free of debris after installation. I hope it’s helpful in supporting continuous improvement and customer satisfaction. Best regards, Edgardo Garcia"

"I have been using Phillips Roofing for many years. Their work is excellent. It is a pleasure working with this great family owned business. The roof has never leaked, and the jobs are accomplished with quality and a high level of integrity."

"Honest and reliable, great personality, easy to work with and likes to get to what your objective goal is with your roofing project. I will share his name with friends!"

"My guy was pompt, efficient and went the extra mile. I'll give them high marks."

"I had DaBella replace my roof in February of this year. In terms of the roof itself they seemed to have done a good job. However, there are a number of reasons I would not suggest hiring this company. The salesperson was very friendly, and explained a lot about roofing. However at the end of the visit put a high pressure (masked as friendly) twist to making me agree to go with their company on the spot. Some things that were promised... fast service, great clean up, and better materials then anywhere else. Of these, the fast service was delivered, but the other two and more were not. He said all of the materials would be cleaned up afterwards. I have been finding nails and roofing materials around the perimeter of my home ever since, I even stepped on one the other day triggering me to finally write this review. They shared a sample of the product they use under shingles instead of tar paper and went on and on about how much better it was. I found a piece in the debris left at my home and it tore exactly the same as tar paper. Their customer service before the sale was incredibly attentive, and there was a lot of fast communication. After the sale it has been close to zero. My biggest complaint was that I changed the color of my roof to black. They have you sign a no painting clause, which I did. When my solar panels were replaced they did not change the color of the electrical piping on top the roof to black, and left it brown as it was with my old roof. I wrote to the salesperson about it, and there was no response. I told the woman who came to check on the quality of the job, and there was no response referring my complaint about the issue. I emailed customer service, and some time later did receive a call but it was not clear it was even related to my email. I finally gave up. Even with the no painting clause, the right thing to do would have been to very quickly and very easily take care of such a simple job, after I payed more than $30,000 to have my roof replaced. A big company such as this should have no problem to do this. Now I am even concerned that with the 30 year warranty they boasted so much about, that I will have such a hard time getting them to fix anything that I will be stuck without help. This company is pushy, dismissive, substantially overpriced, and unresponsive after the sale. I would highly recommend finding a smaller more local company with better values and lower prices for any job you are thinking about."