Get matched with top bathtub restoration pros in Rio Rico, AZ

"DreamStyle Remodeling Does not Honor Their Lifetime Warranty Representation On January 20, 2025 we started to call DreamStyle’s customer service to request help repairing the shower we purchased in 2019 that came with a “lifetime warranty”. During a shower some of the parts from the shower fell into the shower floor. This is something we did not know how to put back together. When my husband called the customer service number, he was quickly transferred to another phone number. It always rolled over to voice mail. Over the course of a week, he left 3 messages. The following Monday he again called the customer service number in both Phoenix and Albuquerque and requested to talk to a supervisor regarding not receiving call backs from messages. A supervisor was not available at either site, but he was assured by both that he would receive a call back that day. Three days later and we have not received a call back from anyone. We have now reached the conclusion that we are being intentionally ghosted and there is no intention of honoring the warranty. If you are looking at a shower remodel do not use DreamStyle if you want a company that honors their warranty."

"It is hard to review this company. The contractor they sent to do my widows was great! His name is Heath Coffield from Coffield construction. So, this company does have great work. However, their customer services outside of the contractor they hired is not great. They will go weeks on end without giving you any type of update and since they do not notate things will, there was miscommunication."

"So a little while back we posted on here about a A/C heating and cooling plumbing company. Recap on the situation. We called a A/C company cause it’s Arizona no but yes and the first guy that came out was nice and respectful. Second one not so much we didn’t give the name of the company until we could figure out what we could do to get him terminated and find some solutions. So in AZ its ok for a employee to come to your place of residents apparently there is no law firm out there,the state attorney general and the registration of contractors can’t help so if the company liked you and money is more important than safety for the community. The A/C guy came asked to look at the A/C controller located between our other 2 kids bedrooms. My wife was interested in what the situation and solution was she joined us with our 10 month old son. This is where it got creepy and honestly don’t like talking about it without getting ****** and disgusted. He look at my son kept saying how beautiful he was over n over and gorgeous and said he had beautiful eyes and smiled and looked at my wife in the creepiest manner said I know where he gets it from your mom right there made me feel very uncomfortable. So him still talking asking about our 10 month old sons name age and proceeded to ask about our 2 other sons names ages that were not even home and still non stop staring at my 10 month old and wife just started getting more unsettling. So he was behind the counter my wife was wearing a tank top she bent over to pick our son up he literally and abruptly leaned over the counter to look down my wife’s shirt. Now other than getting ****** I had no idea what to do or say or was it just a coincidence so my wife got my my son again and what do you know the same thing happened again definitely no coincidence so much stuff going through my head 80% of the time he was just staring at them not saying anything about the A/C or honestly not much at all which made it more uncomfortable. During this time he looked down the hall and said as he looked at my wife again with the creepy smile said that must be the bedroom I see a big bed in there. Finally he left so I called the company talked to his boss. Here’s the kicker he left a voicemail saying sorry and take him off our case. So I called him it was a back snd forth. He said he’s a great guy a marine no issues I told him there were cops out there with no criminal record that got arrested for things the golden state killer,John Wayne Gacy the clown child killer,Ted Bundy list goes on of people with clean records with ill intent. So his boss was trying to victim blame me saying my wife is hot I’m fat people are going to look or say things he said making me feel I was in the wrong I’m jealous if that was the case why did I give the other guy 2 teas and we all talked like normal. What if it was a single mom,daughter,aunt, so on."