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"The contracted the work off to a third party. Jon took longer than expected. The windows was installed pretty good from the looks. Communication could have been better with knowing the job will take longer and what types of trims I wanted for the windows. As the contractor that was hired for this job by this company. Did a good job with putting up decent trim. As for the new windows they look great. I purchased the myself and hired sentri homes to install them. I will need to have a my siding on my house redone to be closer to the new windows so the gaps are not so obvious. That was not expected at first. But from old storm windows and not knowing how they were put in originally. There was some unknown things that was learned from the job being completed. I will have the siding of the house slightly done to match really good for what I wanted later on. My only concern is better communication with sentri homes. Overall they were great when I did talk to them."

We take great pride our experience, expertise, quality and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.

We’re a family owned and operated company that values honesty and integrity, and stands behind our work. We offer over 40 years of industry experience. We specialize in Asphalt Shingle Roofing installation, replacement, and repairs. Our services are customized to the individual project, paying close attention to the details of each project that we're involved with. We look forward to building long-term relationships with our clients and guarantee your satisfaction!

"Was extremely pleased with the work"

"Gary and his group were great from beginning to end.  I began with an estimate to tile the common areas of the house, completely finish the hall bathroom, scrape off popcorn ceiling in the living room and retexture, install the hood vent over the stove, paint the entire interior of the home, and some other details.  This was about half of what I really needed to finish inside, but that was all I wanted to commit to finishing at the time.  I had previous contractors give me estimates, and they were horribly exaggerated.  From the time those other contractors walked in, I could tell they were not interested in my job unless I was going to commit to them to do the entire house, and I was not ready to do that financially.  Gary on the other hand understood and gave me an appropriate estimate for only the work I was asking for and said he'd be happy to give me an estimate for the rest when I was ready.  He asked for a reasonable percentage down, outlined everything I needed in the project scope, which I approved, and his guys were able to start quickly.
I began working some odd evening hours right around the same time the project started, and Arne and the rest of Gary's crew helping on the project were extremely respectful and did their best to work with my schedule and allow me to sleep.  Gary and his crew communicated well, helped me with some of my decision-making, and did a fantastic job.  Everyone that was involved in working with the house was very personable, friendly, and trustworthy.  
Because of the integrity I witnessed with Gary and his crew and the solid work I was seeing accomplished, I decided to have Gary give me an estimate for the other half of the inside work, which included popcorn ceiling removal and new closets in all three bedrooms, remodeling the master bathroom, and remodeling the large room at the back of the house including the bathroom and a new sliding patio door.  Once again, Gary gave me a great estimate, and after some strong consideration, I chose to get that work done as well.  I was going to have to stretch to make it work financially, but Gary, his team, and the work they were doing made it worth it.  This was a perfect example of a business being able to win additional work through great customer service.  The other contractors I received estimates from previously could have learned a thing or two from Gary's approach.
The whole job did not go perfectly.  My house is older, and the back room added on by the previous owner among other things had not been done very well.  Gary and his crew handled all of the oddities like true pros, though.  There was a surprise with some unexpected tiling under the carpet in the back room, which needed to be taken up that added some to the project budget, but that was very reasonable and was really the only time Gary had to add anything on to the project cost.  He even helped fix some things that previous "handymen" had done that were not done very well.  Many times I would never even had known there was an issue if not for the honesty of the crew because of how well they handled things.  At one point while installing one of the ceiling fans, Arne, one of Gary's crew that worked at my house a good deal, had accidentally dropped and broken the glass globe.  It happened while I was off running errands, and I would not even had known it happened had Arne not told me about it when I got back.  I wouldn't have known because he had researched and found the fan I purchased at Lowe's, went to the store and picked up the replacement, and had it installed as if it had never even happened by the time I got back.  He easily could have pretended the accident had never happened, but that transparency demonstrates Gary and his crew's honesty.
Throughout the job and at the end, if there was anything that I spotted that I was not happy with or needed fixed, Gary and his guys were on it.  The painter had missed a couple of things on the trim, and Gary quickly took care of it.  The hot water regulator in the master bathroom shower needed to be adjusted to allow the water to get hotter after they were finished, and Gary sent his plumber over and adjusted it right away.  I am very pleased with how everything went and how Gary and his crew handled everything.  I have a good deal of work to do on the outside of the house once I get the finances built back up, and Gary will definitely be the person I call to get it done.  Gary was straightforward, communicated well, gave solid estimates, and stood by the work.  I would recommend Gary and his group to anyone.  
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"We work closely with Jon Wilson and his team. I highly recommend Marketplace Homes!"

"We needed a wall demolished and rebuilt. We also needed a wider gate. Robert and his crew did an excellent job on the block wall. The gate that they custom built fit perfectly and looks great. We have dogs and Robert was very careful in making sure that through the process they could not get out. It is obvious that IEK takes pride in their work. I am looking forward to them coming back to do more work."

"John removed some cabinets in my garage. I appreciated that he called ahead to notify me of his arrival time. While performing the job, he was very friendly and helpful with some electrical issues. John is highly knowledgeable and skillful in a variety of home repair and maintenance concerns. I highly recommend this business anyone."

"Excellent new home warrenty insurnace"

"The work was superb. I was giving an estimate before the work was done and I was very happy at the time that everything was completed. This gave my house a new and more modern look. I will definitely hire again for the next job. Thanks again."