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"Preston of G-1 Plumbing performed the services and addressed the toilet & drain problem. He was unable to stop leak(made it worse) & submitted his recs to Choice Home for review. I was unable to understand Choice Home's response regarding the faucet leak. Their review stated faucet needed to be replaced BUT it was under "builder's warranty." I built this home in 2005. There is no "builder's warranty" now. I cancelled the proposed work order & paid out-of-pocket. A Friend, who was familiar with my builder and knows faucet components, came to my home, adjusted/cleaned the faucet cartridge and stopped the leak. The CHW tech, Preston, is conscientiuos, however, IMHO lacked the knowledge & experience to stop my leak. Home Warranty Companies, at least in my area, hire owner/operators who need the work to build their business and are NOT the most experienced/knowledgeable & are willing to work for less money. In my experience, Home Warranty Companies want the CHEAPEST resolution, not the BEST. I would recommend G-1 Plumbing for most plumbing issues."

"They take money on muy account for my home warranty service, and they are very responsive, and very reliable. They send Repair companies to my house for repairs and services."

"Russell and his team came right away and fixed my toilet from continuing to over flow. They were friendly, honest, concerned and professional. It was a pleasure to have them in my home and they charged me half of what I had expected to pay. Thank you Mr. Help!"

"I chose them because the pitch man convinced me they were the best and they were $260  while others I called were $300 and adding termite inspection was $325 and his was included in the $260. On Monday morning at 8am of the planned inspection day, we found the 'current' owner had not turned the electricity on thus, the inspection could not take place. We were emailed the bill would be an additional $65 for the trip charge as it was a good 100 miles round trip and our error, not theirs. I felt bad so I accepted the additional charge. There went my saving a buck. Next we were emailed a new appointment day, Thursday at  11am. The inspector arrived Thursday at 8am.  Needless to say, it confused my whole day arriving three hours early. The inspector really did a good job, explaining everything to me so that I understood. Then he presented me with a $325 bill that we had agreed on and I paid. It being early in the morning I wasn't thinking clearly but later I called the business office and said  -  "Since we have an email stating 11am and the inspector showed up at 8am, your mistake, so I should get my $65 back from the trip charge when it was our mistake." The business office wanted nothing to do with that idea. The $65 was for the extra time and mileage, she said. What about the disruption to my schedule showing up at the wrong time. It didn't matter. Every other time I spoke with the woman in the office she was very kind but suddenly she wasn't any more.  Because they strictly wouldn't change the bill when it was their fault and because they are so far away, I will not use this company again.
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"The contracted the work off to a third party. Jon took longer than expected. The windows was installed pretty good from the looks. Communication could have been better with knowing the job will take longer and what types of trims I wanted for the windows. As the contractor that was hired for this job by this company. Did a good job with putting up decent trim. As for the new windows they look great. I purchased the myself and hired sentri homes to install them. I will need to have a my siding on my house redone to be closer to the new windows so the gaps are not so obvious. That was not expected at first. But from old storm windows and not knowing how they were put in originally. There was some unknown things that was learned from the job being completed. I will have the siding of the house slightly done to match really good for what I wanted later on. My only concern is better communication with sentri homes. Overall they were great when I did talk to them."

Welcome to M Industries, Inc. We are Graham County's premier custom home building company. With over 30 years of experience, we will expertly handle your custom home from start to finish. Give us a call today for your free estimate; we look forward to working with you!

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship, and complete customer satisfaction from start to completion of a project. In order to understand the needs, and expectations of our customers, we take great care to work, and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job

We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We offer a variety of General Contractor services that are customizable to each individual project. You will find us to be competitively priced, paying close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships and guarantee your satisfaction!

Ernz Painting is dedicated to providing our customers with the best quality and craftsmanship. We are here to build relationships with our customers and communities. No job is too big or too small! We look forward to working with you!