Get matched with top foundation drain installation pros in Carefree, AZ

"***STAY AWAY*** They should remove the word "Solutions" from their name. That is far from what they provide. I started the process with Arizona Foundation "solutions" back in May of 2021 to fix a retaining wall/foundation. After meeting with the sales person they did let me know that they can proceed with engineering the "solution". After about 30 days I met with the sales person again so he could present the "solution" and take a deposit. I agreed to the option they offered and they stated I would be on the calendar to be completed before December 2021. During the permitting process there were items that came up that were needed from me directly by the county. These items were provided. After these items were provided I had not been contacted by anyone at the company to schedule the repair. At at the same time I was told by the county that Arizona Foundation "Solutions" was needing more engineering from me to complete the job. Obviously this was concerning as I should have heard about this directly from the company I was spending ten's of thousands of dollars with. However it was crickets. After reaching out to the sales person by call, text, email with no response before the holidays, I gave him the benefit of the doubt and waited until after the holidays and tried again with no avail. I then was put in contact with the "Area Sales Manager" whom after a week reviewed everything and let me now that the project they had in their hands for 7-8 months now was unfortunately out of scope for their company to complete and said they would be refunding me my deposit. I questioned how was this job reviewed and drawn out by an engineer and yet its somehow not able to be completed by them? Another week went by and the same manager contacting me and let me know that the owner reviewed and said they would solve this and get the job completed. I mistrustfully agreed for them to continue. After waiting another 2 weeks with no communication, I reached back out only to find out they were wrong and actually could not come up with a "solution" and would be refunding me my deposit (again). I waited another 2 weeks for my check to come in the mail and then called again to now find out they sent the check to a wrong address and would need to cancel that check and send out another. I asked for them overnight the check for my inconvenience and the refused to as this was an "additional cost that had to be approved". Throughout the most recent 2 months I tried to get the owners (Bob Brown) attention by phone/email to discuss my entire situation and was told he was in "meetings" 10/10 times I called. I was FINALLY able to get him to call back once I called every hour on the hour same day. As I expressed to the owner, the incompetency and ignorance starts at the top at his company. Not only was the communication poor at best during my dealings, the fact that an apologize nor any remorse was expressed on how my customer service experience was. A few key items to any contracting/construction work is setting expectations, communication, and follow through. NONE of which was provided by Arizona Foundation "Solutions". This type of work is extremely costly and any company completing it should be handling their customers with at least some respect while they spend a price of a new car or part of a college tuition on."

"It went very well! I had to re do all my plumbing lines to my home due to them being old and roots intruding the plumbing. The technicians were so informing and answered all my questions! They even showed me different options I had as well as introduced me to the financing program they have! I definitely would recommend them to all my family and friends!"

"My experience with Kinetico has been outstanding. Mike the installer was excellent, including arriving within the time window I had been given. He listened to my concerns about placement of the unit, answered all my questions, and gave me instructions on operation. Not that there is much for me to do! Another contractor doing work here on a separate project noticed how well the copper pipe had been installed. All the staff who dealt with the project were personable and knowledgeable and responded in a timely way to my requests and questions. Thank you to all."

"Plumber Abraham Horta is an absolute God send. My husband set all this up (an estimate) but had to go to work unexpectedly. He gave me specific instructions on how he wanted it done (solder only, ball valve for a whole house shut off, I wrote it down as to not mess up). Needless to say all of it went over my head however I explained to Abraham everything my husband wanted. Abraham made it so easy and even asked if we wanted some old irrigation plumbing taken out that was very old. I of course asked my husband and my husband all terrified of the cost for the extra work asked how much. Abraham did it for free and even gave us a discount to lower the total cost which my husband could not believe until the credit card payment went thru. After everything was taken care of Abraham even quickly threw on a fresh coat out paint on the copper pipes to match the rest because we recently had our house painted and had some laying around. This is 5-star service at its best. My husband could not be happier now the problem is my husband trying plumbing projects with that valve now installed. I have a feeling I will be calling Abraham soon when my husband gets over his head but that is between us! Thank you Bumble Bee Plumbing and Angi for all the help!"

"Greg was amazing! He did everything we needed and with such a “Can Do” attitude. He explained everything to us and cleaned up after himself. This is our company for all handyman need’s."

"Beyond expectations"

"Nick showed up within an hour after we called and he did a fine job with the repair. However and even though the problem was on a holiday, I think paying about $400 for an hours' worth of labor is excessive and I feel totally taken advantage of. There was a bad leak, it needed to be fixed and in this heat one cannot be without water to the house for 24 hours. They "had me where they wanted me" and I had no choice but to pay this outrageous bill. Never again."

"Josh did a great job in redoing the plumbing. Brynna was very knowledgeable and was able to answer all my questions. Time will tell if the softener and RO are quality equipment."

"This was the second company I had come look at the leak in my toilet. The first one I thought was expensive. However he only wanted to replace the wax ring for the toilet for $600. So I contacted Angie's list and they sent out master router who to my surprise said I had a major problem in my home. That my walls had too much moisture and it was dangerous. The master bathroom supposedly had 100% humidity and the guest bathroom varied from 27 to 47% humidity. That was supposed to be very dangerous. They said my flange was below the tile level which they said was not right. I have since found out that is incorrect. I had not asked them to check out the master bathroom but they had me extremely concerned that I was living in a hazardous situation. Before I knew it, my guest bathroom was completely gutted and my master bathroom was partially gutted. A restoration company called copperstate came in on their tails and had me even more concerned about what was going to happen in my home.I erroneously thought they were under Angie's list also. I can't complain about the quality of the work from master router because it was good I was just not prepared to do $20,000 worth of repairs to my home. Especially since it was not needed from what the previous company had said. My insurance company is no longer responding and has paid only a portion of what things have cost me. and so I have now had to fork out nearly $20,000 and my master bathroom is still not finished. I do have to admit that they did find an issue with the repair done by Roto-Rooter in 2018 but that should not have cost me the kind of repairs that master router forced me to have done. I would not have had to have two major bathrooms gutted. I have not told him about things like the bubbler that they cut nor that I still am not happy with the cement repair but I am concerned because I've complained about him the cement several times. I'm afraid they won't ever make it any better. I would like it if master router could give me a partial refund because it would never have cost me this kind of money if they had just repaired the toilet the way the other company recommended. The toilet in the guest bathroom still has its original symptoms from the problem that the contractor was supposed to fix."