Champion Windows and Home Exteriors of Phoenix

Subject: Feedback on Recent Window Installation – 14754 West Ashcroft Dr., Goodyear, AZ Dear Champion Customer Care Team, I wanted to share some feedback on my recent window installation at my residence. Overall, I’m very happy with how the windows turned out and appreciate the team’s hard work. However, I noticed a few areas where the overall experience could be improved for future projects. "Communication" - Keeping customers updated on when windows are being made, shipped, delivered, and installed would be very helpful. - If there are any delays, a quick update goes a long way. - Timely responses to calls or emails ensure questions or concerns aren’t missed. - Making sure installers have all materials on hand helps avoid delays. - If the crew needs to return to complete the job, clear communication—both verbal and written—would be appreciated. - Sharing photos of the completed work would be a nice touch. - Having someone perform a quick quality check and obtain customer sign-off would make the process feel complete. "Quality" - Making sure windows are installed plumb, level, and square per manufacturer and AAMA/FGIA standards. - Verifying that seals and insulation are properly applied to prevent air or water leaks. - Checking that all windows open, close, and lock smoothly with no gaps. - Ensuring glass and frames are clean and free of scratches or residue before completion. - Taking a few minutes to walk the customer through the finished work and provide maintenance or warranty details. - Leaving the work area clean and free of debris after installation. I hope it’s helpful in supporting continuous improvement and customer satisfaction. Best regards, Edgardo Garcia

The installers where on time. They were quick, and they cleaned up after themselves. I hade four windows, and two patio doors replaced within five hours.

Patrick was our consultant that come and talked to us about our screen room we wanted. He was very knowledgeable and helpful through the design of our room. We really liked the quality of the components used to build our room. Can’t wait to be enjoying the bug free back patio

Installation of 8 windows took two days. Very pleasant young man did it alone.

Patrick made our sunroom project an absolute joy from the start! He was professional, knowledgeable, and brought a great sense of humor that made the planning process fun and stress-free. He really listened to our ideas, offered smart suggestions, and made us feel confident every step of the way. We’re so excited to see how the sunroom turns out and are thrilled to be working with someone as personable and skilled as Patrick. Highly recommend!

Tim Miksovsky was very helpful with helping us understand window technology and help explain those of their competitors. We made a choice with Champion Windows not only for their product but their years of being in business and knowing they will be there in the future. Thanks again Tim.