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Indoor Solutions Inc. is Columbus, Georgia's number one HVAC installation and service specialist.


Allen Service Company Inc

1711 First Ave S
4.00(
4
)

Allen Service Company Inc

1711 First Ave S
4.00(
4
)
46 years of experience

Serving St. Clair and surrounding counties for over 36 years. Financing through Carrier, Alabama Power, and Alagasco available for qualified customers. Ask about our spring and fall pre-season maintenances. Check out the full line Carrier Infinity Greenspeed equipment.

"July 15, 2024 Harassment On July 10, 2024, I called Allen Services Company to come out and review a situation concerning my cooling system. After speaking with Cindy at the company, she put me in touch with Chris a technician. Before contacting me with the technician, she stated the fee being $40 service call and $60 every half hour after that. After speaking with the technician Chris, he also stated the fee is being the same. After an assessment of the unit, Chris stated he did not have the parts on his truck to repair the unit and that he would return the next day. We discussed the fee for July 10 which Chris said it was $135; Chris stated that the $135 was the total charge for July 10, 2024, which I offered to pay at the time. He suggested that I could pay him on the next day of his visit. On July 12, he returned to complete the job. As you can see on the invoice Chris charge me $120 per hour for July 10, 2024, which was not the price quoted or how long the hour. On July 12, should have been a continuation of the job in which he did not complete on July 10, instead he charges me for appears to be 1.75 hours at $120 per hour which again was not the price quoted me. I feel I have been overcharged by Allen Service Company. They have un-justly misstated their price quote to me. Moreover, they have unjustly mistreated me in conversation and the lack of customer service to me a consumer. Somehow, I feel this was a stunt too, mislead me and make more money from me. Right after this situation went down with the technician, I contacted Allen Service Company, spoke with Cindy concerning the situation in which had just occurred with their technician. She stated she would pass the information on to one of the owners who would get in touch with me to discuss my concerns. However, at this present time, I have not spoken or received any returned message from the company. Please consult with letter sent to company to justify actions of misconduct and Harassment."

Lee D on July 2024

Serving St. Clair and surrounding counties for over 36 years. Financing through Carrier, Alabama Power, and Alagasco available for qualified customers. Ask about our spring and fall pre-season maintenances. Check out the full line Carrier Infinity Greenspeed equipment.

"July 15, 2024 Harassment On July 10, 2024, I called Allen Services Company to come out and review a situation concerning my cooling system. After speaking with Cindy at the company, she put me in touch with Chris a technician. Before contacting me with the technician, she stated the fee being $40 service call and $60 every half hour after that. After speaking with the technician Chris, he also stated the fee is being the same. After an assessment of the unit, Chris stated he did not have the parts on his truck to repair the unit and that he would return the next day. We discussed the fee for July 10 which Chris said it was $135; Chris stated that the $135 was the total charge for July 10, 2024, which I offered to pay at the time. He suggested that I could pay him on the next day of his visit. On July 12, he returned to complete the job. As you can see on the invoice Chris charge me $120 per hour for July 10, 2024, which was not the price quoted or how long the hour. On July 12, should have been a continuation of the job in which he did not complete on July 10, instead he charges me for appears to be 1.75 hours at $120 per hour which again was not the price quoted me. I feel I have been overcharged by Allen Service Company. They have un-justly misstated their price quote to me. Moreover, they have unjustly mistreated me in conversation and the lack of customer service to me a consumer. Somehow, I feel this was a stunt too, mislead me and make more money from me. Right after this situation went down with the technician, I contacted Allen Service Company, spoke with Cindy concerning the situation in which had just occurred with their technician. She stated she would pass the information on to one of the owners who would get in touch with me to discuss my concerns. However, at this present time, I have not spoken or received any returned message from the company. Please consult with letter sent to company to justify actions of misconduct and Harassment."

Lee D on July 2024


Avatar for Freedom Heating & Cooling

Freedom Heating & Cooling

2881 Shannon Oxmoor Road
4.63(
675
)

Freedom Heating & Cooling

2881 Shannon Oxmoor Road
4.63(
675
)
Customers say: Super punctual
22 years of experience

Freedom Heating and Cooling is a full service air conditioning and heating contractor with the ability to service and install HVAC systems. In addition to scheduled service checks, repairing of existing equipment, and installation of new equipment, we can help you find ways to reduce your energy bills. We have an extensive history of repair service on all brands of central air conditioning and heating systems.

"No one answers the phone or returns calls or emails. 2 days. We have a unit u Der warranty with Freedom. Keeps breaking. Unit just a xouple of years old. Have to beg them to come fix it 2 years in a row now. They are the absolute worst company."

Michelle T on June 2024

Freedom Heating and Cooling is a full service air conditioning and heating contractor with the ability to service and install HVAC systems. In addition to scheduled service checks, repairing of existing equipment, and installation of new equipment, we can help you find ways to reduce your energy bills. We have an extensive history of repair service on all brands of central air conditioning and heating systems.

"No one answers the phone or returns calls or emails. 2 days. We have a unit u Der warranty with Freedom. Keeps breaking. Unit just a xouple of years old. Have to beg them to come fix it 2 years in a row now. They are the absolute worst company."

Michelle T on June 2024

Heating Oil questions, answered by experts

Most HVAC companies charge a flat service call fee of between $75 and $150, which includes traveling to your home and inspecting your system to find the underlying problem. Keep in mind that these prices only include diagnostics and the actual repairs will usually be billed separately. If you’re calling for routine service, the service call will be included in your inspection and tune-up, with the total sitting around $150. Your prices could be a little higher if you have a very large home with multiple condensers and air handlers, as inspections and servicing take longer.

For most systems, an annual HVAC system service is more than enough. Some homeowners prefer a twice-a-year visit to ensure the system is ready for the upcoming summer and winter seasons. If you need to call an HVAC pro more often than this, it may be time to check if your system is getting old enough for a replacement.

Yes, including optimizing settings and suggesting upgrades if needed.

If a geothermal heat pump is installed correctly, then you shouldn’t have to worry about having a backup heat source such as a furnace or oil boiler. However, there are geothermal systems installed that include a backup in case the heat pump fails due to extreme cold. This is simply a backup heat pump you’ll likely never need and not an alternative heat source.

There are three main types of heat pumps. An air-source heat pump system is the most common and has two parts—an indoor air handler unit and an outdoor heat pump unit. A ductless heat pump system functions similarly to an air-source heat pump system but doesn’t need ductwork to distribute the air. A geothermal heat pump system pulls heat from the ground to help heat your home.

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