Get matched with top heating and air conditioning pros in Gardendale, AL

"November 2024: After more than a decade of using AireServ as my primary HVAC company, with multiple new installs, I am changing my review from 5 stars to 1 star. Since the recent change in ownership at AireServ Over the Mountain, the quality and integrity of this company have collapsed. During a service call, in November, 2024, I was told every technician except one (Hoyt) has been with AireServ six months or less. In March of 2024 a technician serviced both units at my home but failed to seal the main level air exchanger properly. On November 8th, 2024, this error caused condensation, which led to a premature part failure. The technician admitted the mistake on-site. When the tech communicated this to the new owner, he refused to accept any responsibility whatsoever. The unit was under warranty, but I was charged $426.16 for labor, 20 minutes of work, because of their error. I told them then: they had just lost a customer of ten-plus years. August 28, 2025: Things have only gotten worse. Today, I received a call and text about a “maintenance appointment” that was never scheduled or authorized—followed by a $378 charge to my card. This kind of unauthorized billing never happened under previous ownership. This is fraudulent. I plan to dispute the charge and file a complaint with the Alabama Attorney General. My advice: With the new ownership, do not walk, run away from AireServ Over the Mountain before you regret it."

"Derrick did an outstanding job installing our HVAC unit. He took his time to ensure everything was done properly and paid close attention to detail throughout the process. He communicated and coordinated with us very well, making the whole experience smooth and stress-free. Highly recommend his services!"

"I called for AC service on Monday. Aug 18, 2025. A technician came out promptly but said a blower motor was needed, which would have to wait until the next day due to parts warehouse being closed that evening. When the tech contacted me the next day, he said the part would have to be ordered and not be in until late Thurs, with installation now sooner than Fri. The tech then told us on Fri morning that the part wouldn't be in until Monday. Our area was under a heat advisory, and at no time did the tech display any sense of urgency, nor did they attempt to obtain the part from any other supplier in the greater Bham area. Extremely poor communication, planning, and service. I will NEVER use Ontime again."

"Professional and experts in their filled. Did a superb job."

"My first time to call. Called 0800, he said he would be here right before lunch. Arrived at 1130 and problem solved ,with parts on truck, by 1230. As nice a guy as you would ever meet. My new go to folks for heating and a/c."

"I Have used these guys several times and find them to be both economical and professional. Highly recommend!"

"This is the worst company there bad from the top to the bottom owner Jeff Franklin this man is a liar a d a crook this company did a install at my and damaged more than they fixed charged for parts not provided and work not and Mr Franklin said he stands behind their work but he will not this will steal form and when something goes wrong with there subpar work you are on your own"