Wilbur’s Air Conditioning, Heating & Plumbing has been serving homeowners and businesses in the Birmingham area since 1979. We are Family owned and operated and have earned a reputation for quality service. We stand by our work, and are proud of our long-standing commitment to 100% customer satisfaction. We strive to provide you with 5 star service 24 hours a day, 7 days a week, 365 days a year.
Installation & repair services of heating, air conditioning, plumbing, drain cleaning, appliance installation, Whole house generators & minor electrical work.
Industrial work.
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5%
Number of Stars | Image of Distribution | Number of Ratings |
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72% | ||
9% | ||
11% | ||
2% | ||
5% |
"Hi [Member Name Removed], Thank you so much for your wonderful review! We’re thrilled to hear that Jonathan provided exceptional service and got your air up and running. Going above and beyond is what we strive for, and it’s always rewarding to know that we’ve made a positive impact. Your kind words about Jonathan’s professionalism mean a lot to us, and we’ll be sure to share your feedback with him—it’ll make his day! Thank you for trusting Wilbur’s with your heating and A/C needs. If there’s anything else we can do for you in the future, we’re just a call away! Warm regards, Wilbur Doonan Wilbur's Air Conditioning, Heating & Plumbing"
"Hi [Member Name Removed], Thank you for your kind words and for sharing your experience! We’re delighted to hear that Connor has been providing you with exceptional service and keeping everything running smoothly over the past year. His expertise and dedication to customer care are truly commendable, and we’re proud to have him on our team. It’s always our goal to provide timely advice, quality maintenance, and a customer-focused approach. Your feedback reassures us that we’re on the right track! Thank you for trusting Wilbur’s for your heating and A/C needs—we’re here whenever you need us. Warm regards, Wilbur Doonan Wilbur's Air Conditioning, Heating & Plumbing"
"Thank you for taking the time to share your experience with Wilbur's Plumbing! We're delighted to hear that our master plumber could swiftly address your pipe burst and complete the repairs promptly. We take pride in delivering outstanding service and ensuring that our customers' plumbing needs are met with expertise and efficiency. We're glad we could make things right for you. Should you ever need assistance in the future, please don't hesitate to reach out. We're here to keep your plumbing in top shape!"
"Thank you for sharing your positive experience! We're thrilled to hear that Jason and our team were able to provide transparent communication, address unexpected issues, and maintain a high level of professionalism. We appreciate your trust and are here whenever you may need our services again."
"Thank you so much for your thoughtful review! We're delighted to hear that our team could meet your expectations with professionalism and kindness. If you ever need assistance again, we're here for you!"
"There's no better feeling! So glad that we could get you cooling again, Ms. [Member Name Removed]! Thanks for taking the time to share your experience."
"We're absolutely delighted that you reached out to Wilbur's and that we could correctly diagnose and resolve the issue with your water pressure. It's all about ensuring you have the right water pressure throughout your house, and we're thrilled that you now do! Thank you so much for sharing your experience with us. Your trust and satisfaction mean the world to us. If you ever need our services again or have any questions, please don't hesitate to reach out. We're here to help!"
"There's so much to learn as a first time homeowner, we get it! We love educating and guiding every homeowner, new or old, toward a safer and more comfortable home. We're so glad that you felt so cared for, and that our techs were able to impart some of their wisdom and experience over to you. If you haven't already considered it, The Pink Plan is preventative maintenance program. It's the best way to avoid costly breakdowns and repairs. But it's also giving you and your home greater energy savings, ensuring maximum system life, and making sure your Plumbing and HVAC systems are at peak performance. Thank you for taking the time to share your experience Ms. [Member Name Removed]. We'll be standing by should you need us again."
"Thank you very much Mr. [Member Name Removed]! Those PINK booties really do help keep those floors clean when we're coming in and out of the home. We are tickled PINK that you had a 5 Star Experience with us! And that you took some time to share your experience. We really appreciate it."
"Thank you for taking the time to update your review and share your experience with us. We sincerely appreciate your feedback and are glad that our owner/service manager was able to address your concerns personally. We understand the frustration caused by the initial service call and the overcharge, and we apologize for any inconvenience it may have caused. We are committed to providing excellent customer service and are pleased that our efforts to make things right were recognized. Your feedback helps us improve, and we will continue to strive for excellence in our services. Thank you for giving us the opportunity to rectify the situation, and we hope to serve you better in the future. Best regards, Wilbur Wilbur ACH&P Team"
"We love to hear it, Mr. [Member Name Removed]! Thanks for taking a moment to rate your experience with us. We appreciate it very much."
"Thank you for sharing your experience here, Ms. [Member Name Removed]! YOU are very kind! We're honored by your review and recommendation. Thank you very much, Ms. [Member Name Removed]!"
"We appreciate you taking a moment to review and recommend us, Mr. [Member Name Removed]!"
"We are so grateful for your review and response Ms. [Member Name Removed]! Brian, and everyone here on the team, love bringing safety and comfort to our customers. This is your home, and we know how important it is to feel safe there. We work together as a team to bring you both 5 Star Service, and a 5 Star Experience. Thanks again for sharing your experience here, Ms [Member Name Removed]!"
"Justin is a rockstar here at Wilbur'[Member Information Removed]! His professional, experienced, and considerate style is noticed day in and day out with our customers. Thanks for sharing your experience with him, [Member Name Removed]!"
"Wilbur always says, "There's no mess that can't be cleaned up". When we perform any work, we always offer up a series of options that leave our customers informed and confident in their decision. And after the work is done we make sure, as *everyone's* Mama says, 'to leave it better than you found it'!"
"Thank you, Mr. [Member Name Removed]! So glad we made the grade for you and your home's sewer system!"
"We are tickled pink to hear about your experience with us, Mr. [Member Name Removed]! Jacob and Devin are a dynamic duo with HVAC installations. Professional, experienced, informative, and clean. You know, we here at Wilbur's call that Lagniappe. If you're not familiar, it's an [Member Information Removed] Cajun term meaning, 'A little something extra'. All of our technicians seek out the small things that make a big difference. Things like cleaning and restoring your home better than we found it, is foundational in creating a 5 Star Experience for our customers. Thank you for taking the time to share your experience here! (And great photos!)"
"We love hearing from Pink Plan members! Thank you for taking the time to share your experience here, Mr. [Member Name Removed]. Your experience typifies what we want for our customers. Informed home-owners who utilize the preventative maintenances included in our Pink Plan can ensure safety and comfort all year-round. You'll create an efficient system that puts you in control of your energy costs and home comfort levels. Thanks again, Mr. [Member Name Removed]!"
"Thank you, Ms. [Member Name Removed], for taking a moment to leave us a review. Gas leaks can be serious! We're so happy that we could provide you with a 5 Star experience, and that we could bring safety and comfort back to you and your home. Thanks again for your very kind review!"
"Thank you for your review and recommendation, Ms. [Member Name Removed]!"
"Thanks for the review, Mrs. [Member Name Removed]-we're so pleased that Todd was able to replace that electrical phasing unit for you. And he's told us that you joined the Pink Plan! Welcome to the club!"
"Thank you for taking the time to rate us, Mr. [Member Name Removed]! We're glad we could set you up with a brand new HVAC system for your home. And not just any home, but your childhood home! Thank you for trusting us to work on such a special project."
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