Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
Wilbur's Air Conditioning Heating & Plumbing logo

Wilbur's Air Conditioning Heating & Plumbing

Plumbing, Heating and Air Conditioning Service, Drain Cleaning,

About us

Wilbur’s Air Conditioning, Heating & Plumbing has been serving homeowners and businesses in the Birmingham area since 1979. We are Family owned and operated and have earned a reputation for quality service. We stand by our work, and are proud of our long-standing commitment to 100% customer satisfaction. We strive to provide you with 5 star service 24 hours a day, 7 days a week, 365 days a year.

Business highlights

Family owned & operated
Emergency services offered
46 years of experience

Services we offer

Installation & repair services of heating, air conditioning, plumbing, drain cleaning, appliance installation, Whole house generators & minor electrical work.

Services we don't offer

Industrial work.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

5%

Accepted Payment Methods

  • Financing Available
  • Check
Reviews
4.0317 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
9%
3
11%
2
2%
1
5%

Filter reviews by service

Showing 1-25 of 317 reviews
Theresa H.
Sep 2024
5.0
Heating and Air Conditioning Service
Wilbur’s went above and beyond to get my air up and running. Jonathan was the ultimate professional and I couldn’t be more pleased with the level of service I received.
Yes, I recommend this pro
Response from

"Hi [Member Name Removed], Thank you so much for your wonderful review! We’re thrilled to hear that Jonathan provided exceptional service and got your air up and running. Going above and beyond is what we strive for, and it’s always rewarding to know that we’ve made a positive impact. Your kind words about Jonathan’s professionalism mean a lot to us, and we’ll be sure to share your feedback with him—it’ll make his day! Thank you for trusting Wilbur’s with your heating and A/C needs. If there’s anything else we can do for you in the future, we’re just a call away! Warm regards, Wilbur Doonan Wilbur's Air Conditioning, Heating & Plumbing"


Dennis L.
Jun 2024
5.0
Heating and Air Conditioning Service
Highly skilled and knowledgeable technician Connor has kept us properly maintained and smoothly working over the past year. Excellent customer service, timely advice, and customer-focused. Well done!
Yes, I recommend this pro
$45,000
Response from

"Hi [Member Name Removed], Thank you for your kind words and for sharing your experience! We’re delighted to hear that Connor has been providing you with exceptional service and keeping everything running smoothly over the past year. His expertise and dedication to customer care are truly commendable, and we’re proud to have him on our team. It’s always our goal to provide timely advice, quality maintenance, and a customer-focused approach. Your feedback reassures us that we’re on the right track! Thank you for trusting Wilbur’s for your heating and A/C needs—we’re here whenever you need us. Warm regards, Wilbur Doonan Wilbur's Air Conditioning, Heating & Plumbing"


Ronald T.
Feb 2024
5.0
Plumbing
This is the plumber that I have used twice to undo and repair the shoddy workmanship and repairs done by my previous plumber. I had a pipe burst in my garage that was installed by my previous plumber. I called Wilbur's and a master plumber was at my house withing 30 minutes of calling. The repairs were completed within an hour. I was expecting to have to wait several days before I saw a repairman. Wilbur's is an outstanding plumbing service.
Yes, I recommend this pro
$39,600
Response from

"Thank you for taking the time to share your experience with Wilbur's Plumbing! We're delighted to hear that our master plumber could swiftly address your pipe burst and complete the repairs promptly. We take pride in delivering outstanding service and ensuring that our customers' plumbing needs are met with expertise and efficiency. We're glad we could make things right for you. Should you ever need assistance in the future, please don't hesitate to reach out. We're here to keep your plumbing in top shape!"


Dale J.
Dec 2023
5.0
Plumbing
All estimates given up front, scope of work was clearly explained to me by Jason. As the work progressed if he ran into problems or concerns he let me know immediately. Jason found and showed me some other problems I had not anticipated. I never felt pressured to go with his plan to include a fix for those problems, too. Everyone on the team was extremely polite and punctual. If, during the job, they had to leave my home for any reason, they let me know why before leaving.
Yes, I recommend this pro
$940,000
Response from

"Thank you for sharing your positive experience! We're thrilled to hear that Jason and our team were able to provide transparent communication, address unexpected issues, and maintain a high level of professionalism. We appreciate your trust and are here whenever you may need our services again."


Dcs margaret A.
Dec 2023
5.0
Plumbing
The project was carefully assessed, and estimate for the work was given and approved. Then over the time required, it was completed successfully. Once again, I am grateful for the kindness and professional work of Wilbur Air Conditioning, Heating, and Plumbing
Yes, I recommend this pro
$67,352
Response from

"Thank you so much for your thoughtful review! We're delighted to hear that our team could meet your expectations with professionalism and kindness. If you ever need assistance again, we're here for you!"


Gintrelle M.
Aug 2023
5.0
Heating and Air Conditioning Service
Good. The air is cold again.
Yes, I recommend this pro
$35,600
Response from

"There's no better feeling! So glad that we could get you cooling again, Ms. [Member Name Removed]! Thanks for taking the time to share your experience."


Ronald T.
Aug 2023
5.0
Plumbing
We had a problem with low water pressure in the house and the sound of running water. We called the plumber that we had been using in the past. They mis-diagnosed the problem saying that there was a leak and suggested that we call a leak detection specialist. We did so and were told that there were no leaks and that a water pressure valve was needed. We called Wilbur's and the problem was confirmed, and the valve replaced. We now have the correct water pressure throughout the house.
Yes, I recommend this pro
$65,000
Response from

"We're absolutely delighted that you reached out to Wilbur's and that we could correctly diagnose and resolve the issue with your water pressure. It's all about ensuring you have the right water pressure throughout your house, and we're thrilled that you now do! Thank you so much for sharing your experience with us. Your trust and satisfaction mean the world to us. If you ever need our services again or have any questions, please don't hesitate to reach out. We're here to help!"


Sierra P.
Jul 2023
5.0
Plumbing
These guys are awesome. Felt cared for and they were willing to teach me about what they were doing as a first time homeowner.
Yes, I recommend this pro
$46,900
Response from

"There's so much to learn as a first time homeowner, we get it! We love educating and guiding every homeowner, new or old, toward a safer and more comfortable home. We're so glad that you felt so cared for, and that our techs were able to impart some of their wisdom and experience over to you. If you haven't already considered it, The Pink Plan is preventative maintenance program. It's the best way to avoid costly breakdowns and repairs. But it's also giving you and your home greater energy savings, ensuring maximum system life, and making sure your Plumbing and HVAC systems are at peak performance. Thank you for taking the time to share your experience Ms. [Member Name Removed]. We'll be standing by should you need us again."


Wellington P.
May 2023
5.0
Plumbing
Wilbur's was quick to come out to fix our plumbing issue. The guys were extremely friendly, willing to discuss the problems and solutions, offered advice and completed the repairs same day. They cleaned up and took precautions as to not track dirt into the home as the needed to be inside and out. Great experience!
Yes, I recommend this pro
$95,000
Response from

"Thank you very much Mr. [Member Name Removed]! Those PINK booties really do help keep those floors clean when we're coming in and out of the home. We are tickled PINK that you had a 5 Star Experience with us! And that you took some time to share your experience. We really appreciate it."


William D.
Apr 2023
3.0
Water Heater Service
UPDATED REVIEW: I'm upgrading my rating from 1 star to 3 stars. The reason is once the owner/service manager got wind of my bad and grossly over-charged service call, he contacted me directly and even came out to my house to take a first-hand look, and after he personally inspected and evaluated the job and to his credit, he refunded us 68% of the total charge of $624. He also checked our water heater configuration for carbon monoxide leaks and gave advice on what's considered out of code and what's considered in code. I must say most other companies wouldn't even bother to do a follow-up phone call, much less come out to your house and personally issue a refund. So kudos to Wilbur ACH&P for having very proactive customer service and marketing departments. Why only 3 stars? Well, this bad experience did actually happen. We can't just simply erase from memory the reality of enduring such a perplexing experience of how replacing a water heater shut-off valve (a replacement valve I had) could cost 624 bucks! Most importantly, however, they did make it right at the end of the day.
Yes, I recommend this pro
$62,400
Response from

"Thank you for taking the time to update your review and share your experience with us. We sincerely appreciate your feedback and are glad that our owner/service manager was able to address your concerns personally. We understand the frustration caused by the initial service call and the overcharge, and we apologize for any inconvenience it may have caused. We are committed to providing excellent customer service and are pleased that our efforts to make things right were recognized. Your feedback helps us improve, and we will continue to strive for excellence in our services. Thank you for giving us the opportunity to rectify the situation, and we hope to serve you better in the future. Best regards, Wilbur Wilbur ACH&P Team"


Hal B.
Mar 2023
5.0
Heating and Air Conditioning Service
Went smooth
Yes, I recommend this pro
$40,000
Response from

"We love to hear it, Mr. [Member Name Removed]! Thanks for taking a moment to rate your experience with us. We appreciate it very much."


Joyce T.
Mar 2023
5.0
Heating and Air Conditioning Service
They were outstanding. Very very kind people to work with and they were very efficient, decent, effective, on time and I will highly recommend.
Yes, I recommend this pro
Response from

"Thank you for sharing your experience here, Ms. [Member Name Removed]! YOU are very kind! We're honored by your review and recommendation. Thank you very much, Ms. [Member Name Removed]!"


Tristan F.
Feb 2023
5.0
Plumbing
Jonathan and Justin were amazing! Jonathan made sure to explain everything he was about to do or had done in the most friendly and professional manner. I highly recommend anyone to use Wilbur’s for their services!
Yes, I recommend this pro
Response from

"We appreciate you taking a moment to review and recommend us, Mr. [Member Name Removed]!"


Dcs margaret A.
Jan 2023
5.0
Plumbing
The work went very well. Brian was very thorough. He found the problem and investigated the cause. If something need to be repaired, it was done. If something needed replaced, with my permission, it was done. If he needed an assist from someone at the office, the person came, and the problem was solved. In the details that are coming further into this review, you will see what was accomplished. My house is now safe.
Yes, I recommend this pro
$70,634
Response from

"We are so grateful for your review and response Ms. [Member Name Removed]! Brian, and everyone here on the team, love bringing safety and comfort to our customers. This is your home, and we know how important it is to feel safe there. We work together as a team to bring you both 5 Star Service, and a 5 Star Experience. Thanks again for sharing your experience here, Ms [Member Name Removed]!"


Valerie a A.
Oct 2022
5.0
Plumbing
Justin did a great job and he was probably the most polite and considerate person I've met this month! He was professional, competent and a very good representative for Wilbur's.
Yes, I recommend this pro
$74,000
Response from

"Justin is a rockstar here at Wilbur'[Member Information Removed]! His professional, experienced, and considerate style is noticed day in and day out with our customers. Thanks for sharing your experience with him, [Member Name Removed]!"


Robert H.
Sep 2022
5.0
Plumbing, Sewer Cleaning
We have a 50 yr old home with old pipes… Jonathan and Justin were friendly and professional and very transparent with several options/estimates they offered. For such dirty work, they were very tidy.
Yes, I recommend this pro
Response from

"Wilbur always says, "There's no mess that can't be cleaned up". When we perform any work, we always offer up a series of options that leave our customers informed and confident in their decision. And after the work is done we make sure, as *everyone's* Mama says, 'to leave it better than you found it'!"


Bryan H.
Sep 2022
5.0
Plumbing, Heating and Air Conditioning Service + 4 more
Ryan and Jonathan were A++++ techs for the sewer line dig out, replace and fill. Professionals at their work, polite, courteous, and knowledgable. Wilbur's is a MUST-USE service for the Birmingham area!
Yes, I recommend this pro
Response from

"Thank you, Mr. [Member Name Removed]! So glad we made the grade for you and your home's sewer system!"


Norman H.
Sep 2022
5.0
Heating and Air Conditioning Service, Handyman Service
Jacob and Devin were on time and ready to get started when they arrived at our home. Both Jacob and Devin were very respectful before and after installation. They both very helpful in answering any questions that we had. Jacob and Devin were very professional in character and in their work they performed.We had new air and heating system installed. Looking at the work they did was like "wow" everything they did was clean and sharp looking. The job was done right and they cleaned up before they left. What a great experience and peace of mind. You can not go wrong with this company. Keep up the great work!!!
Yes, I recommend this pro
$900,000
Response from

"We are tickled pink to hear about your experience with us, Mr. [Member Name Removed]! Jacob and Devin are a dynamic duo with HVAC installations. Professional, experienced, informative, and clean. You know, we here at Wilbur's call that Lagniappe. If you're not familiar, it's an [Member Information Removed] Cajun term meaning, 'A little something extra'. All of our technicians seek out the small things that make a big difference. Things like cleaning and restoring your home better than we found it, is foundational in creating a 5 Star Experience for our customers. Thank you for taking the time to share your experience here! (And great photos!)"


Paul N.
Sep 2022
5.0
Heating and Air Conditioning Service
Brewster is timely, friendly and professional. I switched to Wilbur's from another HVAC company that priced itself out of the market. The cost of the annual maintenance is $300 for two separate HVAC systems serviced in the Spring and Fall. Although Brewster was maintaining the heating unit, he found an AC problem that had gone undetected.
Yes, I recommend this pro
$30,000
Response from

"We love hearing from Pink Plan members! Thank you for taking the time to share your experience here, Mr. [Member Name Removed]. Your experience typifies what we want for our customers. Informed home-owners who utilize the preventative maintenances included in our Pink Plan can ensure safety and comfort all year-round. You'll create an efficient system that puts you in control of your energy costs and home comfort levels. Thanks again, Mr. [Member Name Removed]!"


Deann G.
Sep 2022
5.0
Handyman Service, Gas Leak Repair
He noticed a serious issue with my gas exhaust. He explained it to me and the problems it could lead to. Could have been very dangerous. He came, fixed the problem, installed the gas line and was very professional and clean
Yes, I recommend this pro
$380,000
Response from

"Thank you, Ms. [Member Name Removed], for taking a moment to leave us a review. Gas leaks can be serious! We're so happy that we could provide you with a 5 Star experience, and that we could bring safety and comfort back to you and your home. Thanks again for your very kind review!"


Tricia H.
Sep 2021
5.0
Drain Cleaning, Sewer Cleaning
Wilbur’s was very quick to respond to our call and give us an estimate. The work was done very well and everyone was very professional. Highly recommend them to everyone!
Yes, I recommend this pro
Response from

"Thank you for your review and recommendation, Ms. [Member Name Removed]!"


Barbara A.
Jun 2021
5.0
Heating and Air Conditioning Service
Great, the serviceman Todd was very cautious. He arrived on time and explained what was being done.
Yes, I recommend this pro
Response from

"Thanks for the review, Mrs. [Member Name Removed]-we're so pleased that Todd was able to replace that electrical phasing unit for you. And he's told us that you joined the Pink Plan! Welcome to the club!"


Kip S.
Nov 2020
5.0
Heating and Air Conditioning Service
Great work. Good people!
Yes, I recommend this pro
$1,500,000
Response from

"Thank you for taking the time to rate us, Mr. [Member Name Removed]! We're glad we could set you up with a brand new HVAC system for your home. And not just any home, but your childhood home! Thank you for trusting us to work on such a special project."


Suzanne P.
Oct 2020
5.0
Heating and Air Conditioning Service
Excellent services. I can't recommend Wilbur's Air Conditioning Heating & Plumbing more highly.
Yes, I recommend this pro
$40,000

Joyce T.
Nov 2019
5.0
Heating and Air Conditioning Service
They were outstanding. They were here when they said they were going to be. Always on-time. Very prompt and gracious. I can't say enough about how great they are.
Yes, I recommend this pro
...
Showing 1-25 of 317

Licensing

Bonded

Insured

Licensed*

Trade License Number

MPG-1559

Trade License Locale

Alabama

Trade License Authority

Alabama: HVAC

Trade License Expiration

05/21/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Wilbur's Air Conditioning Heating & Plumbing is currently rated 4.4 overall out of 5.
Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day
Wilbur's Air Conditioning Heating & Plumbing accepts the following forms of payment: Financing Available, Check
Yes, Wilbur's Air Conditioning Heating & Plumbing offers free project estimates.
Yes, Wilbur's Air Conditioning Heating & Plumbing offers eco-friendly accreditations.
Yes, Wilbur's Air Conditioning Heating & Plumbing offers a 5% senior discount.
Yes, Wilbur's Air Conditioning Heating & Plumbing offers emergency services.
Yes, Wilbur's Air Conditioning Heating & Plumbing offers warranties.
Wilbur's Air Conditioning Heating & Plumbing offers the following services: Installation & repair services of heating, air conditioning, plumbing, drain cleaning, appliance installation, Whole house generators & minor electrical work.
Industrial work.

Contact Information

2551 Balco Rd, Birmingham, AL 35210

Service Hours

Sunday:Open All Day
Monday:Open All Day
Tuesday:Open All Day
Wednesday:Open All Day
Thursday:Open All Day
Friday:Open All Day
Saturday:Open All Day
Share project details to get started.