Alaska Computer Doctor

This guy was super friendly and loves cats. My computer would not start up correctly after I went on vacation and was stuck in the never ending "system repair loop". James came over and told me how to reinstall windows and game me some other pointers on drivers and malware protection. I would definitely recommend this guy for anyone who has issues with their computer.

James is a true professional! He’s patient with customers whose skill level is well below his and he’s quick to diagnose and repair PC problems, not to mention the speed at which he does this is incredible. He answers any and all questions, as if this is the first time he’s had to respond and he does this with a genuine concern for the customer. We’ve been fortunate twice, we’ve not had to secure services to repair a PC and yet when we did, we found AK Computer Doctor and James. No question where we will go in the future. My PC had never worked so well. Many thanks to James for the outstanding support!

Excellent. The technician who assisted me was extremely courteous and professional. He answered all of my questions thoroughly and made sure I was completely satisfied with how my computer was working before he was done.

James did an excellent job and was very helpful with suggestions and talked me through several issues.

James showed up on time and quickly fixed the problem. He also adjusted the computer so it ran better and faster and gave me guidance as to how to upload software I did not know was available. I am impressed -- so impressed I scheduled him to come back in six or seven months to make sure the computer is running well.

I can only echo the other reviews here. This is the man for anyone who is pretty much a novice at set up, reprogramming, cleaning or any other maintenance type work for any device. This kid knows his stuff, he's patient, a good listener and a very good communicator. He was running late BUT was very good about keeping us appraised of his whereabouts and progress at getting to us. He offered suggestions for future purchases and changes to our devices and of course offered to help with recommendations and set-up in the future if/when we make these changes. I will use this man as my go-to guy from here forward .... Thanks Angie's List for another great referral.

I've been using James' services for 10 years and have always been greatly satisfied with his profesionalism, promptness, and knowledge of his trade. I'm an average over-50-something computer user, so my skills at the maintenance of a computer is very limited. He charges a flat rate no matter what the issue. He helps with maintenance and when I purchased a new computer last year, he took care of backing up the data, physically removed the hard drive from the old one and uploaded everything, including new programs, on the new one. I have recommended him regularly over the years and suggest you give him a try! He makes house calls by appointment and will come to you - always.

I had a problem with my laptop that I couldn't fix, so I made an appointment. The tech arrived when he said he would and took careof everything. Very fast and professional, also helped me with some other issues that I didn't know I had.

He is a very nice guy and did everything that I needed.