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    Verified appliance repairs reviews

Appliance repair pros in Richmond

Avatar for ABV Systems LLC

ABV Systems LLC

5116 Wilson Ln
4.50(
14
)
Approved Pro

ABV Systems LLC

5116 Wilson Ln
4.50(
14
)
Approved Pro
Customers say: Quick response
91 local quotes requested
7 years of experience

ABV provides same-day repair services and right the first time. All you need is to call our specialist on the website or by phone. We guarantee high-level services as well as 90 days parts warranty and 90 days labor warranty. We are a local, family-owned, and operated company with more than 10 years of experience in the appliance repair industry. ABV service is focused on excellent customer service and care because our customer's satisfaction is our main priority.

"While ABV was able to eventually repair my GE Profile counter depth refrigerator, it took a long time with a lot of trial and error, and was extremely expensive. It seems like the tech didn't know what he was doing, and diagnosed repairs that didn't need to be made. First, the tech diagnosed the problem as a bad control panel, which cost $2,400 to replace. That didn't fix the problem. Next, the tech guessed that the problem was the compressor control board and replaced that. To ABV's credit, they didn't charge me for the control board when that didn't turn out to be the problem. Finally, they decided that the compressor needed to be replaced, which cost $1800. That fixed the issue. Three simultaneous systems failures is highly improbable, and I strongly suspect that if the compressor had been replaced first, I would have avoided spending an additional $2400. I should have gone with GE's repair service first, but no availability for 2 weeks. ABV took 3.5 weeks to finally repair."

Tony L on August 2025

ABV provides same-day repair services and right the first time. All you need is to call our specialist on the website or by phone. We guarantee high-level services as well as 90 days parts warranty and 90 days labor warranty. We are a local, family-owned, and operated company with more than 10 years of experience in the appliance repair industry. ABV service is focused on excellent customer service and care because our customer's satisfaction is our main priority.

"While ABV was able to eventually repair my GE Profile counter depth refrigerator, it took a long time with a lot of trial and error, and was extremely expensive. It seems like the tech didn't know what he was doing, and diagnosed repairs that didn't need to be made. First, the tech diagnosed the problem as a bad control panel, which cost $2,400 to replace. That didn't fix the problem. Next, the tech guessed that the problem was the compressor control board and replaced that. To ABV's credit, they didn't charge me for the control board when that didn't turn out to be the problem. Finally, they decided that the compressor needed to be replaced, which cost $1800. That fixed the issue. Three simultaneous systems failures is highly improbable, and I strongly suspect that if the compressor had been replaced first, I would have avoided spending an additional $2400. I should have gone with GE's repair service first, but no availability for 2 weeks. ABV took 3.5 weeks to finally repair."

Tony L on August 2025


Avatar for Sterling Appliance

Sterling Appliance

21800 Towncenter Plz
4.54(
129
)
Approved Pro

Sterling Appliance

21800 Towncenter Plz
4.54(
129
)
Approved Pro
Customers say: Super punctual
172 local quotes requested
53 years of experience

Since 1972, Sterling Appliance has been serving the northern Virginia area with top notch appliance repair service, as well as providing a full line up of new appliances. At Sterling Appliance we deliver and install all products we sell, and our knowledgeable sales and service staff are here to help you at every step of the way with your major appliance needs. Sterling Appliance carries licenses for plumbing, electrical, and gas fitting, giving you the piece of mind to know that we will get the job done right. Our knowledge on the appliances we sell sets us high above the competition. Sterling Appliance is an authorized dealer of such brands as Amana, Bosch, Broan, Electrolux, Fisher Paykel, Frigidaire, GE, Hotpoint, KitchenAid, LG, Maytag, Monogram, Samsung, Speed Queen, Summit, U-line, Whirlpool, and more. Our goal at Sterling Appliance is to help you select your new appliances at any budget. We look forward to seeing you at Sterling Appliance.

"The best folks I’ve ever dealt with. Sales, service , delivery and installation all excellent. The installer Rafael Gomez was amazing he went above and beyond with the installation. Placing extra supports by using 2x4s to make sure the dishwasher fit perfectly."

Jennifer W on April 2024

Since 1972, Sterling Appliance has been serving the northern Virginia area with top notch appliance repair service, as well as providing a full line up of new appliances. At Sterling Appliance we deliver and install all products we sell, and our knowledgeable sales and service staff are here to help you at every step of the way with your major appliance needs. Sterling Appliance carries licenses for plumbing, electrical, and gas fitting, giving you the piece of mind to know that we will get the job done right. Our knowledge on the appliances we sell sets us high above the competition. Sterling Appliance is an authorized dealer of such brands as Amana, Bosch, Broan, Electrolux, Fisher Paykel, Frigidaire, GE, Hotpoint, KitchenAid, LG, Maytag, Monogram, Samsung, Speed Queen, Summit, U-line, Whirlpool, and more. Our goal at Sterling Appliance is to help you select your new appliances at any budget. We look forward to seeing you at Sterling Appliance.

"The best folks I’ve ever dealt with. Sales, service , delivery and installation all excellent. The installer Rafael Gomez was amazing he went above and beyond with the installation. Placing extra supports by using 2x4s to make sure the dishwasher fit perfectly."

Jennifer W on April 2024


Avatar for Q & A Appliance Repair LLC

Q & A Appliance Repair LLC

4.30(
46
)
Approved Pro

Q & A Appliance Repair LLC

4.30(
46
)
Approved Pro
Customers say: Quick response
222 local quotes requested
25 years of experience

We have the experience and dedication to bring your dreams to reality! We guarantee your satisfaction, and we won’t leave until the job is done right. Book appliance repair your home or business. Our Labor & Parts Are Guaranteed. We also offer flat-rate prices with no overtime charges to ensure that you aren’t left with any hidden fees.

"Need to replace appliance"

James G on April 2025

We have the experience and dedication to bring your dreams to reality! We guarantee your satisfaction, and we won’t leave until the job is done right. Book appliance repair your home or business. Our Labor & Parts Are Guaranteed. We also offer flat-rate prices with no overtime charges to ensure that you aren’t left with any hidden fees.

"Need to replace appliance"

James G on April 2025


Avatar for Service Master

Service Master

Unknown
4.44(
627
)
Approved Pro

Service Master

Unknown
4.44(
627
)
Approved Pro
Customers say: Quality work
99 local quotes requested
25 years of experience

Montgomery co ph:301-579-3488/DC phone:202-480-2583 Nothern VA: 703-822-5030 Service Master is a local, family-owned-and-operated company. We repair all makes and models of household appliances, both gas and electric appliances. Our technicians are factory trained and certified. We also offer Heating & A/C services. Not to forget the garbage disposals and water heaters.

"Pretty good, done a good job,"

Anna F on March 2022

Montgomery co ph:301-579-3488/DC phone:202-480-2583 Nothern VA: 703-822-5030 Service Master is a local, family-owned-and-operated company. We repair all makes and models of household appliances, both gas and electric appliances. Our technicians are factory trained and certified. We also offer Heating & A/C services. Not to forget the garbage disposals and water heaters.

"Pretty good, done a good job,"

Anna F on March 2022


Avatar for All American Appliance Service Inc

All American Appliance Service Inc

39 Hermitage Drive
4.89(
1,033
)
Approved Pro

All American Appliance Service Inc

39 Hermitage Drive
4.89(
1,033
)
Approved Pro
Customers say: Super punctual
Recommended by 97% of Angi customers
Recommended by 97% of HomeAdvisor customers
68 local quotes requested

All American Appliance Service has been doing business for over 28 years! We offer honest service at affordable prices! All technicians are factory trained and are continuously sent for factory training so we are up to date on the latest technology. All American Appliance Service has been Angie's List Super Service Award Winner since 2007! Give us a call today! *(703) 978-0631 or (540) 286-0634*. We provide service on all large appliances...including washers, dryers, stack washer/dryer units, dishwashers, garbage disposals, microwaves, wall ovens, ranges, refrigerators, ice makers (in refrigerators), cook tops, vent hoods, and freezers. We service all American made brands and more! Ask for details! 9 employees. No subs. Cost is determined by the job. May contact through e-mail. Locally owned. Owner operated. Friendly office staff. Highly trained technicians. www.allamericanappl.com

"They were quick to respond, extremely professional, and courteous."

Beth M on January 2025

All American Appliance Service has been doing business for over 28 years! We offer honest service at affordable prices! All technicians are factory trained and are continuously sent for factory training so we are up to date on the latest technology. All American Appliance Service has been Angie's List Super Service Award Winner since 2007! Give us a call today! *(703) 978-0631 or (540) 286-0634*. We provide service on all large appliances...including washers, dryers, stack washer/dryer units, dishwashers, garbage disposals, microwaves, wall ovens, ranges, refrigerators, ice makers (in refrigerators), cook tops, vent hoods, and freezers. We service all American made brands and more! Ask for details! 9 employees. No subs. Cost is determined by the job. May contact through e-mail. Locally owned. Owner operated. Friendly office staff. Highly trained technicians. www.allamericanappl.com

"They were quick to respond, extremely professional, and courteous."

Beth M on January 2025


Avatar for Neli Virtual Appliance Repair

Neli Virtual Appliance Repair

143 Charlotte Ave
4.29(
574
)
Approved Pro

Neli Virtual Appliance Repair

143 Charlotte Ave
4.29(
574
)
Approved Pro
Customers say: Super punctual
36901 local quotes requested
9 years of experience

NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls

"Excellent service for a virtual format. Would definitely recommend this very affordable alternative to the traditional technician having to come to your home to evaluate and fix a malfunctioning appliance."

Celeste G on July 2025

NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls

"Excellent service for a virtual format. Would definitely recommend this very affordable alternative to the traditional technician having to come to your home to evaluate and fix a malfunctioning appliance."

Celeste G on July 2025


Avatar for Duke Techs

Duke Techs

552 Rochelle Road
4.91(
16
)
Approved Pro

Duke Techs

552 Rochelle Road
4.91(
16
)
Approved Pro
Super Service Award
Customers say: True professional
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers
15 years of experience

We pride our company on reliability, great communication, integrity, and quality work. We do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business! Book with us online or feel free to give us a call today!

"He did his best with my 30+ year-old washing machine. He moved it from the wall and tilted it in order to test out from the bottom of the machine whether or not it was a simple fix, but it was not to be. The engine was no longer functioning. After examining the machine for 45 minutes, he charged $75. He advised keeping the dryer unless I could get a deal on both washer and dryer. He also made recommendations on which brands to consider purchasing. He was prompt and knowledgeable. I would definitely recommend him."

Brenda L on October 2024

We pride our company on reliability, great communication, integrity, and quality work. We do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business! Book with us online or feel free to give us a call today!

"He did his best with my 30+ year-old washing machine. He moved it from the wall and tilted it in order to test out from the bottom of the machine whether or not it was a simple fix, but it was not to be. The engine was no longer functioning. After examining the machine for 45 minutes, he charged $75. He advised keeping the dryer unless I could get a deal on both washer and dryer. He also made recommendations on which brands to consider purchasing. He was prompt and knowledgeable. I would definitely recommend him."

Brenda L on October 2024


Avatar for HandyMark DMV, LLC

HandyMark DMV, LLC

3057 Nutley St
4.80(
153
)
Approved Pro

HandyMark DMV, LLC

3057 Nutley St
4.80(
153
)
Approved Pro
Customers say: True professional
Recommended by 92% of Angi customers
Recommended by 92% of HomeAdvisor customers
49 local quotes requested

With several years of experience, we work hard to bring each customer the best possible service and quality available. We look forward to working with you on your next project. We welcome your questions and thank you for your interest.

"Mark was communicative, prompt, professional, and took care of several jobs efficiently and effectively."

Nathan K on August 2025

With several years of experience, we work hard to bring each customer the best possible service and quality available. We look forward to working with you on your next project. We welcome your questions and thank you for your interest.

"Mark was communicative, prompt, professional, and took care of several jobs efficiently and effectively."

Nathan K on August 2025


Avatar for City Home Appliances & Services, LLC

City Home Appliances & Services, LLC

450 N Washington St, Ste 309
4.83(
281
)
Approved Pro

City Home Appliances & Services, LLC

450 N Washington St, Ste 309
4.83(
281
)
Approved Pro
Customers say: True professional
Recommended by 90% of Angi customers
Recommended by 90% of HomeAdvisor customers
30 local quotes requested

Here at City Home Appliances & Services, LLC, we specialize in appliance installs and repairs. No job is too small or to big we can do it all. We take pride in customer satisfaction and pay very close attention to detail. Call me for a free estimate today!

"From start to finish Singh was quick to respond, was on time, had all the parts to repair and was very good about describing why the issue happened and how to keep it working! "

Mat C on September 2025

Here at City Home Appliances & Services, LLC, we specialize in appliance installs and repairs. No job is too small or to big we can do it all. We take pride in customer satisfaction and pay very close attention to detail. Call me for a free estimate today!

"From start to finish Singh was quick to respond, was on time, had all the parts to repair and was very good about describing why the issue happened and how to keep it working! "

Mat C on September 2025


Avatar for APPLIANCES REPAIR 24X7 LLC

APPLIANCES REPAIR 24X7 LLC

3763 Delmar Dr
4.50(
8
)
Approved Pro

APPLIANCES REPAIR 24X7 LLC

3763 Delmar Dr
4.50(
8
)
Approved Pro
83 local quotes requested
Free onsite estimate

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

"I recently had my stove repaired by Appliance Repair 24/7, and I couldn?t be more satisfied with the service. From the initial phone call to the completion of the repair, the process was smooth and professional. The technician arrived on time, quickly diagnosed the issue, and explained the repair clearly before getting started. The stove is now working perfectly, and the pricing was fair and transparent. I appreciated the prompt response and quality workmanship. Highly recommend them for any appliance repair needs!"

Manpreet S on September 2025

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

"I recently had my stove repaired by Appliance Repair 24/7, and I couldn?t be more satisfied with the service. From the initial phone call to the completion of the repair, the process was smooth and professional. The technician arrived on time, quickly diagnosed the issue, and explained the repair clearly before getting started. The stove is now working perfectly, and the pricing was fair and transparent. I appreciated the prompt response and quality workmanship. Highly recommend them for any appliance repair needs!"

Manpreet S on September 2025

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FAQs for appliance repair projects in Richmond, VA

If your refrigerator needs to be repaired, contact an appliance repair company to diagnose the issue and repair your refrigerator. It’s okay to leave it plugged in and running, but unplug it if it makes unusual noises.

Signs that your refrigerator may need repairs include:

  • Food items are not being held at the correct temperature (between 35 and 38 degrees Fahrenheit)

  • The fridge is using too much energy and seems to run all the time

  • Loud and/or unusual noises

Possible causes include:

  • A damaged door 

  • Faulty condenser coil 

  • Malfunctioning control board

Contacting an appliance repair professional as soon as possible can help save items in your fridge from spoiling. Common fridge repairs include the compressor, control board, thermostat, defrost motor, coils, and ice maker.

If you’re having problems with your dryer, contact an appliance repair professional as soon as possible to inspect and repair it. Having a faulty dryer can be a major inconvenience in the home. 

Your dryer may need repairs if:

  • It isn’t turning on 

  • It’s not releasing enough heat

  • The drum doesn’t spin

Common repairs include:

  • A damaged or worn-out belt or 

  • Damaged or shorted electrical wiring 

  • A control board malfunction

Dryers tend to overheat or become short-circuited over time, especially after heavy use. Other common dryer repairs include door switches, timers, and control boards.

If the unit is not under warranty, then you may want to call a reliable appliance repair technician to diagnose the issue and recommend a repair. Some of the most common washing machine issues are inadequate water supply to the unit, poor drainage due to clogging, leaks, and excessive vibration while washing. Like ovens, the cost to repair a washing machine will vary widely depending on which issue you’re experiencing. 

The average cost to repair an appliance depends on the appliance, make, model, the part that needs repair, and how long it takes to replace or repair a part. The following are the average repair costs for the most common appliances:

  • Refrigerator: $200–$300

  • Freezer: $90–$500

  • Oven, cooktop, range: $100–$500

  • Microwave: $50–$400

  • Dishwasher: $160–$300

  • Garbage disposal: $70–$250

  • Washing machine: $50–$450

  • Dryer: $100–$400

Appliance repair contractors may charge $40 to $120 per hour for labor, and most also provide the replacement parts necessary at an additional cost.  It’s also important to note that these prices can go up on holidays and emergency fees may apply if you need your appliance fixed immediately.

It's good to contact the manufacturer first to see if any warranties still exist, and if they have any specific repair persons they recommend. Some specialty units or smart units may require the assistance of a manufacturer-approved technician. Oven issues can be more challenging to diagnose than other appliances in the home because many of the parts are difficult to access for inspection or replacement. Some common oven repairs involve replacing damaged burners, heating coils, or electric cables. Purchasing additional parts, such as a new heating coil may also increase the total repair cost. 

The Richmond, VA homeowners’ guide to appliance repairs

From average costs to expert advice, get all the answers you need to get your job done.

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