Get matched with top appliance repair pros in Rockville, VA

"He did his best with my 30+ year-old washing machine. He moved it from the wall and tilted it in order to test out from the bottom of the machine whether or not it was a simple fix, but it was not to be. The engine was no longer functioning. After examining the machine for 45 minutes, he charged $75. He advised keeping the dryer unless I could get a deal on both washer and dryer. He also made recommendations on which brands to consider purchasing. He was prompt and knowledgeable. I would definitely recommend him."

"I had a problem connecting, so I got a local handyman who came and solved my problem. I asked Neli to stop charging me, and nothing happened, I then went to the "live chat" option on their website and asked how to stop getting charged, I Never got an answer and they just kept charging me, Then they requested that I rate the CHAT!!! Too much on too many fronts. Dr. Gaber"

"The communication before the appointment was excellent. I knew when to expect the technician and what he looked like. He arrived on time, and was very helpful in figuring out the problem and helping me consider my next steps. I will call Mr. Appliance again."

"Extremely disappointed with the service. There was no upfront bid or clear record of the charges. When I questioned David about his inability to complete the repair, he removed a part from the microwave, leaving it inoperable. Before this, the microwave worked except for the door handle not closing properly. Now the condition is worse. I do not recommend this service."

"If you have heard of Gabriel Vail, owner of Spin Cycle Appliance Repair, you have probably heard wonderful things. He was highly recommended to me as well. My first impression was that he was prompt, friendly and knowledgeable. He diagnosed the problem with my refrigerator, I paid him for the part it needed, he said he would order it and would come back to replace the part once he received it. Then, everything changed! After he left, I noticed that even though he placed my refrigerator on one of his mats, there were still scratches on my hardwood floor as well as scrapes on the floor from his boots. Cleaning the floor did not help. I called him to inform him of the situation. He called me back about an hour later and asked if a friend of his could come repair the floor. I waited an entire week, then I called Gabe and had to leave him a voice-mail. I waited another two days, I called him again and had to leave him another voice-mail. The next day I texted and emailed him with no response. I contacted the flooring company that originally installed the hardwood floors for an estimate to repair the floor, it was $19,455.00. Not to mention, I still have to contact another appliance repair company to fix my refrigerator!"

"it did not go the service tech never submitted the information for the claim to be paid"