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"Our backyard had a large uphill slope, rendering most of it unusable. Additionally, there were drainage problems and a lack of privacy. All of these prevented us from enjoying our yard. Gardens of the Carolinas was the most responsive when we initiated initial inquiries, which continued throughout our project. John and his team were fantastic to work with for our backyard project. The team listened to our concerns and provided an extensive long-term vision for rectifying them and making them an area we’d enjoy moving forward. Based on our immediate needs, we decided to take a phased approach by adding a timber retention wall, a stone wall with lighting, and privacy trees. They also tapped into our existing drainage solution and made it more efficient. I view this as providing us with a canvas for future projects. We are very pleased with their work and will be a repeat customer for future phases of their initial plan. To summarize our experience with Gardens of the Carolinas: Patience: We made multiple edits to find a solution within budget. John and the team always understood and respected our concerns, ensuring we were comfortable with the decisions. Thoroughness: I was provided multiple options and pros/cons for every question. This reiterated their experience and gave me confidence that we were making a sound investment. Seamless: their team handled everything for us, including permitting, assistance with HOA, and more, in addition to the work completed. Professionalism: The crew performing the work respected concerns around noise and ensured a clean and tidy work environment. When the project was completed, they ensured the streets, sidewalks, and backyard were all in a great place, demonstrating their unwavering dedication to customer service."

"Mr. Montoya gave me a reasonable quote, and completed the job within three days. He and his men were hard work professionals. They did a great job and will hire again if needed."

"In October of 2024 Shane came out to give me a quote for yard clean up. After several calls by me, I finally got a start date. Shane called me and said they could start a day early and I was fine with that but they showed up at 5:30pm. I was told they would start at noon. The next day (actual start date) they showed up at 7:30pm and were there for a half hour and left because getting dark. I was told they would be there the next day at 9am. At 10:30am I called Shane asking where the crew was. He actually argued with me telling me they were there. So apparently I was blind. They showed up after 11am and they finished while I was out. Only half the job was done. I emailed all photos of areas not done with pic of contract for those areas quoted. In no way did Shane reach out to see if everything was done. I had to hire another company to finish what they did not do. When I got the bill, I reached out to Shane and said we need to revisit this bill because not everything done. He offered a $150 discount (via Sara's email) which was laughable and said "if ok we will send a new invoice". I sent an email back saying $150 is not acceptable and got no response. No response for 5 months! I got an email 5 months later saying my bill was delinquent but they cut the bill in half. I never received new invoice that showed bill was cut in half till 5 months after my last contact with them. They are not trustworthy and play games. If I could give a zero, I would."

"I would never use that company and I probably would not use Angie's list again. I don't know how you have Pro's with five-star ratings who provide this type of customer service. I would never recommend this individual."

"Great! They went above and beyond to make sure everything looked great!"

"We had B&B Triangle Landscaping & Irrigation on a home project that turned out BEAUTIFULLY! We worked directly with Andre over the course of about 2 months and he was an incredibly easy person to work with. He went above and beyond on our vision and we couldn't be happier with the results."

"Demolition and new build on a 40' retaining wall, about 2.5' high, at my foundation. The experience could not have been better. Fast consultation and estimate, competitive price, timely project start. Knowledgable about local soil conditions. Construction was professional-- solid footing, good drainage and backfill, with very nice block work. I highly recommend Holland's Hardscapes."

"I found this company via AL by purchasing a coupon for a specific service. When the technician came out, I was informed that my type of lawn didn't need the service I purchased and the company immediately refunded me. Seeing how honest they were, I decided to enroll in an annual maintenance contract. So happy I did. My lawn is wonderful. No more problems with weeds and always nice and green. I have been told several times by neighbors that we have one of the best lawns in the neighborhood. The technicians are knowledgeable, polite, and very professional. They are always willing to answer my questions - I have a dog and I am always asking, for safety, when can my dog go back onto the lawn after a treatment. When I have a question, the office staff are always helpful and professional. Overall, a great company to do business with."

"Attributes - Promptness, Pricing, Quality work and highly personal. I hired Eric for a driveway culvert extension. He called me the day of my request and was at my house a couple days later to work up the quote. His quote was reasonable and he let us know he would be able to do the job within a week. It is quite rare these days to have anyone in the service industry do anything in a timely manner. Eric had the job completed within 10 days of our initial conversation. Very impressive!! His job was thorough and quite impressive. I recommend him to anyone that is interested in landscaping service in the Roanoke Valley area."

"The owner had great vision and outstanding suggestions. He was exceptionally professional, knowledgeable, and did an absolutely beautiful job which many neighbors have taken photos ofcas they walk pass our home."