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Recent Fireplace Services Reviews in Pittsburgh

  • Fergusons Free Energy
    5.0
    We initially contacted The Patio and Fireplace since they were the original installer on our new home 19 years ago and had checked it 6 years ago. We were told that since it is over 15 years old they refused to service it but we were told of a $200 coupon that we could use toward the purchase of a new fireplace. We then contacted Ferguson Free Energy in Mars and they agreed to come out to our home in Kennedy township. Gary the owner, is professional, knowledgeable and most importantly, HONEST. We told him that it would shut down intermittently and he diagnosed the issue immediately as a faulty electrical connection. He also vacuumed, cleaned the glass replaced the embers and even painted a scratch that was on the unit. We definitely recommend them to anyone having an issue or in need of a fireplace because of Gary’s knowledge, and honest business practice. Simply put instead of Holmes on Homes he’s the Ferguson of Fireplaces
    Gary D.
  • Phillips Masonry Inc.
    5.0
    Filled out the form on the website and within a few hours Clarke gave me a call. From the first call to the completion of the work, dealing with Phillips Masonry was excellent. They were prompt in coming out to give us a quote and committed to the work within a month when one of his crews finished a current job. From that point forward, we received weekly updates on when we could expect our work to begin and managed to get scheduled earlier than expected. The job itself only took a day and half and the one-man crew went out of his way to ensure that dust/dirt inside the house was minimal and left the room looking tidy at the end of both days. We got a few other quotes and even committed to another contractor who blew us off before going with Phillips Masonry and I am so glad that we did. Could not recommend Clarke and his crews highly enoug
    Philip M.
  • 1st Choice Brick Pointing & Restoration
    2.0
    Do Not Hire. Project abandoned and money stolen. The owner, Dennis showed responded to my initial phone call immediately and quickly came over to discuss the project - essentially turning an old gas fireplace into a wood-burning fireplace. Dennis was very nice, personable, and seemed to be excited to take on this project. He quickly submitted a quote for the full cost of the project which we discussed, made a couple changes and agreed to. After this, things started to turn. Dennis told me he would arrive Monday to start the project, but didn't show (or text or call) until well into the day. When we did talk, he said they would start tomorrow and they would arrive between 9 and 9:30. Dennis and his team did show, but not until 11:30 and they were gone again by 2:30, after taking a 2 hour break for lunch. This first week would become a common theme in my interactions with Dennis and his team, consistently showing up late and leaving early or not showing up at all. The project was initially estimated to take 5-7 days and after about a month, only 70 hours have been worked by the entire crew (Dennis, his foreman and a helper). They did not show up a single day when they promised to arrive, put in 7 "days" of work and had 14 days of no call, no show. I constantly called and texted Dennis to have an understanding of where the project stood and stay on the same page to no avail. Promises continued to be made and disregarded regularly. Dennis will likely argue that there were changes and unforeseen issues that came up in this project. And like most projects, this is true. However, I did discuss all changes with Dennis or his foreman (when Dennis started to ignore my calls) prior to approving a path forward. One such change is doing a herringbone pattern in the firebox instead of a stacked brick pattern - his foreman repeatedly told me this would "only take a few extra cuts" and would not significantly add time to the project. With regards to money, the initial quote provided seemed reasonable for the project ~$8,000. I was to pay for the facade tiles, mantle and hearthstone separately. I secured the tiles and mantle on my own. Dennis suggested he had a connection to get a piece of granite cut very quickly for $625 from Fox Chapel Stone. After giving the foreman the money, the hearthstone never arrived, even after multiple conversations and promises. In addition, I put down a down payment for half of the project and have not seen nearly half of the work completed. The relationship with Dennis ended with a streak of 8 no call, no shows. I called and texted multiple times every day so that we could come up with a plan to get the project completed. Dennis ignored most of them and a few times made promises to call me back "as soon as I get home", but never actually called. Regarding the quality of work, I would say it is adequate at best. I had to constantly check on the work and ensure bricks were level, the arch was symmetrical, firebox was being built with efficiency and flue draft in mind. Unfortunately, it seemed that the more I dug into their knowledge of custom fireplace fabrication, the more i realized they didn't follow any set of standards and instead relied on their gut. Again, Dennis and his employees were all very nice, but their work and communication styles are not suited to run a successful business
    Dan C.
  • Top Cat Chimney Sweep and Service - 1 Stop Heating
    5.0
    I requested a quote and received a phone call within the hour on a Sunday! Very fast response, was put on schedule for later that week! Very professional and left house very clean, Highly recommend Top Cat!
    Tracey G.
  • Pittsburgh Gas Grill & Heater
    5.0
    Mike did an amazing job. I would like to thank Mike Z and Rich for all their help. I will use them in the future and will recommend them to everyone. Thanks again for the great service. Tom O
    Tom O.
  • THE FIREPLACE & PATIOPLACE
    1.0
    Called to have a gas fireplace repaired. After a brief description of the problem, told me I would have to buy a new fireplace. WITHOUT EVER SEEING IT!! $5,000 plus labor. Called Firetec and they came out and fixed the problem for less than 10% of what this company wanted from me...and Firetec could not have been more professional and courteous
    Arthur C.
  • Gorjanc Comfort Services
    5.0
    They provided good service. They didn't try to upsell and there was no hustle. They did exactly what they advertised.
    Sunder R.
  • D & G Chimney Sweeps
    5.0
    First level of job done and will return for some repairs....very pleased! He was very knowledgeable and explained everything to me so I could understand. He'll be coming back to help me with more work that needs done and I"m relieved!!
    Kathleen B.
  • Phillips Heating & Air Conditioning Company
    5.0
    Needed inspection done. Called and set up appointment. Was very willing to work with my schedule.
    Rita M.
  • 1st Choice Brick Pointing & Restoration
    5.0
    Dennis and his crew are the best of the best when it comes to the category of work they do. I was very pleased in every aspect of the completed job. Old, rusted, steel lentils were removed and replaced with aesthetic limestone lentils. Window sill bricks were removed, cleaned and reset to have the proper slope insuring no future water damage. Cleanup was great and the overall project is eye-pleasing. The cost was in my opinion equitable. I highly recommend!!
    Paul C.

Last update on April 21, 2022

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Fireplace companies in Pittsburgh are rated 4.5 out of 5 based on 5,500 reviews of the 39 featured Pittsburgh pros

The Angi rating for Fireplace companies in Pittsburgh is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Fireplace companies needs. Angi’s review system takes into account ratings on price, quality, timeliness, responsiveness and feedback for Angi Certified Pros.