We initially contacted The Patio and Fireplace since they were the original installer on our new home 19 years ago and had checked it 6 years ago. We were told that since it is over 15 years old they refused to service it but we were told of a $200 coupon that we could use toward the purchase of a new fireplace. We then contacted Ferguson Free Energy in Mars and they agreed to come out to our home in Kennedy township. Gary the owner, is professional, knowledgeable and most importantly, HONEST. We told him that it would shut down intermittently and he diagnosed the issue immediately as a faulty electrical connection. He also vacuumed, cleaned the glass replaced the embers and even painted a scratch that was on the unit. We definitely recommend them to anyone having an issue or in need of a fireplace because of Gary’s knowledge, and honest business practice. Simply put instead of Holmes on Homes he’s the Ferguson of Fireplaces
Gary D.
Phillips Masonry Inc.
5.0
Filled out the form on the website and within a few hours Clarke gave me a call. From the first call to the completion of the work, dealing with Phillips Masonry was excellent. They were prompt in coming out to give us a quote and committed to the work within a month when one of his crews finished a current job. From that point forward, we received weekly updates on when we could expect our work to begin and managed to get scheduled earlier than expected. The job itself only took a day and half and the one-man crew went out of his way to ensure that dust/dirt inside the house was minimal and left the room looking tidy at the end of both days. We got a few other quotes and even committed to another contractor who blew us off before going with Phillips Masonry and I am so glad that we did. Could not recommend Clarke and his crews highly enoug
Philip M.
1st Choice Brick Pointing & Restoration
2.0
Do Not Hire. Project abandoned and money stolen. The owner, Dennis showed responded to my initial phone call immediately and quickly came over to discuss the project - essentially turning an old gas fireplace into a wood-burning fireplace. Dennis was very nice, personable, and seemed to be excited to take on this project. He quickly submitted a quote for the full cost of the project which we discussed, made a couple changes and agreed to. After this, things started to turn. Dennis told me he would arrive Monday to start the project, but didn't show (or text or call) until well into the day. When we did talk, he said they would start tomorrow and they would arrive between 9 and 9:30. Dennis and his team did show, but not until 11:30 and they were gone again by 2:30, after taking a 2 hour break for lunch. This first week would become a common theme in my interactions with Dennis and his team, consistently showing up late and leaving early or not showing up at all. The project was initially estimated to take 5-7 days and after about a month, only 70 hours have been worked by the entire crew (Dennis, his foreman and a helper). They did not show up a single day when they promised to arrive, put in 7 "days" of work and had 14 days of no call, no show. I constantly called and texted Dennis to have an understanding of where the project stood and stay on the same page to no avail. Promises continued to be made and disregarded regularly. Dennis will likely argue that there were changes and unforeseen issues that came up in this project. And like most projects, this is true. However, I did discuss all changes with Dennis or his foreman (when Dennis started to ignore my calls) prior to approving a path forward. One such change is doing a herringbone pattern in the firebox instead of a stacked brick pattern - his foreman repeatedly told me this would "only take a few extra cuts" and would not significantly add time to the project. With regards to money, the initial quote provided seemed reasonable for the project ~$8,000. I was to pay for the facade tiles, mantle and hearthstone separately. I secured the tiles and mantle on my own. Dennis suggested he had a connection to get a piece of granite cut very quickly for $625 from Fox Chapel Stone. After giving the foreman the money, the hearthstone never arrived, even after multiple conversations and promises. In addition, I put down a down payment for half of the project and have not seen nearly half of the work completed. The relationship with Dennis ended with a streak of 8 no call, no shows. I called and texted multiple times every day so that we could come up with a plan to get the project completed. Dennis ignored most of them and a few times made promises to call me back "as soon as I get home", but never actually called. Regarding the quality of work, I would say it is adequate at best. I had to constantly check on the work and ensure bricks were level, the arch was symmetrical, firebox was being built with efficiency and flue draft in mind. Unfortunately, it seemed that the more I dug into their knowledge of custom fireplace fabrication, the more i realized they didn't follow any set of standards and instead relied on their gut. Again, Dennis and his employees were all very nice, but their work and communication styles are not suited to run a successful business
Dan C.
Top Cat Chimney Sweep and Service - 1 Stop Heating
5.0
I requested a quote and received a phone call within the hour on a Sunday! Very fast response, was put on schedule for later that week! Very professional and left house very clean, Highly recommend Top Cat!
Tracey G.
Pittsburgh Gas Grill & Heater
5.0
Mike did an amazing job. I would like to thank Mike Z and Rich for all their help. I will use them in the future and will recommend them to everyone. Thanks again for the great service. Tom O
Tom O.
THE FIREPLACE & PATIOPLACE
1.0
Called to have a gas fireplace repaired. After a brief description of the problem, told me I would have to buy a new fireplace. WITHOUT EVER SEEING IT!! $5,000 plus labor. Called Firetec and they came out and fixed the problem for less than 10% of what this company wanted from me...and Firetec could not have been more professional and courteous
Arthur C.
Gorjanc Comfort Services
5.0
They provided good service. They didn't try to upsell and there was no hustle. They did exactly what they advertised.
Sunder R.
D & G Chimney Sweeps
5.0
First level of job done and will return for some repairs....very pleased! He was very knowledgeable and explained everything to me so I could understand. He'll be coming back to help me with more work that needs done and I"m relieved!!
Kathleen B.
Phillips Heating & Air Conditioning Company
5.0
Needed inspection done. Called and set up appointment. Was very willing to work with my schedule.
Rita M.
1st Choice Brick Pointing & Restoration
5.0
Dennis and his crew are the best of the best when it comes to the category of work they do. I was very pleased in every aspect of the completed job. Old, rusted, steel lentils were removed and replaced with aesthetic limestone lentils. Window sill bricks were removed, cleaned and reset to have the proper slope insuring no future water damage. Cleanup was great and the overall project is eye-pleasing. The cost was in my opinion equitable. I highly recommend!!
Phillips Masonry Inc. is an owner operated business that specializes in brick, block, and stone masonry. Phillips Masonry, continues to set new standards of excellence in the greater Pittsburgh metro area for industrial, commercial, and residential brick, block, and stone. Our work includes, but is not limited to, brick laying, stone and brick walkways, chimney repair, and pointing. The scope of our work goes far beyond the ordinary! Please call for free estimates. We do not offer repairs in ..
"Filled out the form on the website and within a few hours Clarke gave me a call. From the first call to the completion of the work, dealing with Phillips Masonry was excellent. They were prompt in coming out to give us a quote and committed to the work within a month when one of his crews finished a current job. From that point forward, we received weekly updates on when we could expect our work to begin and managed to get scheduled earlier than expected. The job itself only took a day and half and the one-man crew went out of his way to ensure that dust/dirt inside the house was minimal and left the room looking tidy at the end of both days. We got a few other quotes and even committed to another contractor who blew us off before going with Phillips Masonry and I am so glad that we did. Could not recommend Clarke and his crews highly enough
We have the experience and dedication to bring your dreams to reality! Specializing in chimney services and fireplaces. We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Catlin Bowser owner of top cat chimney sweep and service/1 stop heating and cooling has over 16 years experience and over 10 years upholding a csia and ccp chimney certification, we are family owned and op..
"Great! Catlin called me within 5 minutes of a quote request even though he was on a job. Super timely. Showed up 10 mins early. And they were honest about not sweeping when we didn’t need it. Helped me form a plan going forward to maintain my wood burning fireplace. I found my chimney team."
"04/03/2013
<br /> I purchased vent free gas logs at the Fireplace and Patio Shop in the North Hills. John B., the salesman, was excellent and the logs ordered were the perfect size for my small fireplace. When the logs arrived, the installation went fine. The two installers were meticulous in their work. A week later I requested a small adjustment. My installers returned and made the adjustment. All work was done fastidiously. The installers assured me that I should feel free to call if I have any problems or concerns.
<br /> Because I had been accustomed to a log-burning fireplace, I did have a few more questions about the fireplace. The company sent out another excellent person to answer my questions.
<br /> My experience with the Fireplace and PatioPlace was first rate. I found both the sales staff and the installation staff to be responsive, knowledgeable, and helpful. I highly recommend this shop. I also feel that the cost of the service, which included the vent free logs set and the installation, was completely reasonable.
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"Steve and Kevin do an amazing job and have a great work ethic. The job matched exactly with the estimate, which was low competitive with two other bids. They were able to match a new Trane AC system to my existing Trane furnace, which another contractor said was not possible. Without going into all the details, these guys went above and beyond the call of duty, running the connections from the furnace all the way across to the other side of the house so we could put the condenser out of sight in our side yard. They created new custom duct work where needed, all a part of the original estimate that they had not anticipated, but did not charge extra for. Work was done professionally and on time. Some tweaks were required after installation, and Steve came back promptly and cheerfully to do the work, even at 7 a.m. on a Saturday morning when a pump (not installed by them) broke. It was sweltering outside and he didn't want us to go over the weekend without AC. I will call Machi to do all of my future heating and AC work.
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Our small business specializes in achieving an appropriate solutions to heat your home with wood, gas or pellets. We make quality, affordable custom storage sheds and sell gas grills at affordable prices. Visit our showroom for many displays, www.fergusonsfreeenergy.com !
"Since I am a very critical consumer and being a small business owner, I expect quality service at a fair price.
<br /> I finally researched the market and settled on a Regency insert. Their website lists 5 contractors in Western PA. I contacted 4 of the 5 since one on the list I had horrible prior experience with.
<br /> 3 of the 4 never called me back. Unreal since it is summer and they must be extremely busy!!!
<br /> Gary and Debbie are professional and pleasure to deal with!!! Since we are renovating whole house and are dealing with MANY different contractors...they were refreshing change from the and quot;$hitty Serviceand quot; and and quot;Never call you backand quot; ones!
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Family owned & operated since 1974. We provide fully uniformed technicians and treat your home and family with the utmost respect. We are a Trane Comfort Specialist Dealer which requires an extremely high level of committment to customer satisfaction. We have built our business one customer at a time through referrals. We still have our very first customer with us since 1974. Get the prompt and professional service you deserve. Give us a call and join the Bomar family
"They provide excellent service. I think the pricing is a little high, but overall, heating and air conditioning is not cheap. It's probably about average, but I think it's expensive whenever they have to come out. But I've never had a problem. The service is excellent. I called them one day and they were out here the very next morning and that was in the middle of a heat wave.
Goetz Contracting is an owner operated business. 100% IRC compliant. We take pride in the work we love to do. Our goal is to see a huge smile on your face when we're done. Contact me for a free estimate, Michael A. Goetz (Owner)
"Goetz Contracting provides honest, direct and timely service time and again. We have now used them for two different major projects, years apart, and in each instance they have gone above and beyond. The attention to detail, cleanliness, and communication are the best in the business! From design to completion-you will not be disappointed.
Pa License #PA026461 Feel free to email me directly at lansberrymasonry@comcast.net.
"Over the last two years, I used Lansberry Masonry a few times. They installed the limestone lentils above our windows, they have built a Belgium Block parking pod for our son’s car, and this year I gave them reasonably large project: to reset the entire brick patio around our pool. This job took Lee Lansberry’s small crew 3 months (4 people including Lee himself). They finished 2 days ahead of schedule and did a magnificent job. Every brick is not only reset perfectly, but it is also clean and bright (no fuzzy corners). I was not surprised. They came to work every day rain or shine before 8 AM and often worked past 4 PM. Great work ethic, great craftsmanship, great prices. I highly and enthusiastically recommend Lansberry Masonry!
Personable and detail-oriented owner and several trusted long-term employees providing quality concrete work. Licensed and insured Concrete and repair work PA023051
Free estimates.
"I hoped that replacing the not level sidewalk would stop water from leaking into the foundation of my house and called Frank. He came out and said that they could definitely slope the sidewalk away from the house. I thought the price was fair and authorized the job. It took about two days where there was much hacking away of old tree roots. I checked my basement after the next big rain, and the next one, and the next one. Not a drop of rain seeped in and my new sidewalk is level and beautiful.
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Climate Systems is a family owned and operated company that has been providing North Hills, Wexford and Cranberry with the highest quality installations and service of heating and air conditioning systems since 1978. We provide only the best equipment, parts and installation materials. We specialize in residential and commercial applications and pride ourselves on superior workmanship and customer service. We are a Factory Authorized Carrier Dealer which ensures that we are up to date with th..
"The Service Technician was the same gentleman who worked with us last time. He did a great job once again. I also had him take a quick look at our AC unit because we noticed it was running a lot at the end of the summer. He suggested he look at it in the Spring, and I just paid for an AC inspection with the same company. This will be my 3rd purchase from this company.
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