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"Mike and his son, Mike Jr., did a terrific job installing the new garage door opener, which I had previously purchased. MIke also included general servicing of the garage door, especially oiling moving parts. Mike took the time to explain patiently and carefully how to use the door opener. He answered all my questions and worked very efficiently. Mike gave me the best quote on my Angie's List job inquiry for garage door installation, and I am very satisfied with his work and with his attention to detail. I would highly recommend him to anyone needing help with their garage door."

"Sunrun installed a bad roof on my house. After many months of emails and phone calls, they never sent out a repair man. Finally, under duress, I signed a form from Sunrun to use my own contractor. I signed under duress because they said they couldn't get a repair man and that this was the only way I could get my roof repaired, and there were driving rains. I told I didn't want to be personally responsible, and that's only thing I asked. But after the contractor fixed the leaks, there was more hidden damage that emerged and more leaks. They told me they won't fix the roof. The bad roof they installed was so bad that one company wanted to charge me $23,000 to fix it. He said the roof was so bad that really it should be replaced. And boy, when he looked at it, he sneered in disgust. Why did they not simply repair the roof after the first phone call. Eventually, they sent me an email with lies, such as "since the roof no longer has a running leak, Sunrun is not responsible for a repair." A blatant lie. I assumed this was an underhanded tactic written by a lawyer to fool the court in the event of a lawsuit. I thought Sunrun was a legitimate company. Even the Sunrun claims manager apologized to me for my treatment, and she said the higher ups were orchestrating everything. She seemed to be trapped in an immoral circumstance because the bosses simply wanted to get out of paying for that roof at all costs. Even from the beginning, they continually tried to get me to "work " with their contractor. They said they couldn't find the contractor and only that particular contractor could fix the roof. Why were they telling me all this. I told Sunrun, that I purchased the roof from them and to leave me out of such conversations. I truly feel this matter is about greed and avoiding the cost of their damage. They have a lot excuses, but I felt from the beginning, everything was a dodge or a put off. It's been two years and my roof still leaks. This is so cruel. I'm a senior citizen. The stress has been affecting my health and making me I'll."

"Initally, Landmark was a good service. However, this last time, it has been a very unpleasant experience. We had a problem with our fridge freezer. They sent out the most unprofessional and unreliable service person, we ever had to deal with. We took time off our full time jobs, with no pay, to wait on this guy, who had every excuse in the book to why he left us hanging by not showing up. When he finally did, and supposedly "fixed it", he actually made the situation much worse. The only thing Landmark would say is they have to send the same guy out. Absolutely not, we don't want this guy in our house; or, yet another reschedule. We are done with Scott's Home Services LLC and Landmark. We cancelled the service, and stopped all future debits from occuring. In addition, we want the $60 service call refunded since now we have to buy a new fridge because the repairman made it worse. We highly DO NOT recommend Landmark or Scott's Home Services LLC. Worst services ever."

"BPG Inspections Failed to Honor Their Guarantee or Take Accountability Summary: In my experience, BPG Inspections failed to uphold their guarantee, and I encountered poor follow-up and vague, shifting justifications for denying my claim. Details: I hired BPG Inspections in Pensacola, FL, to inspect a home I purchased in April. The inspection occurred in March, and I moved in during May. Within a few days of moving in – well within the 90-day warranty period – I discovered two issues that the inspection report had explicitly marked as functional: 1. The garbage disposal unit did not work (it made a soft noise but did not function). 2. The HVAC system failed to deliver air to the kitchen and adjacent bedroom, though the inspection report had indicated the air handling was operational and in good condition. I promptly emailed BPG about these problems, and while the inspector initially responded, I was then passed to their claims department. After repeated follow-ups, I finally received a call on June 23rd – nearly a month after reporting the issue – only to be told that neither issue was covered under their warranty. I raised the following concerns: 1. For the HVAC, the inspector had confirmed it was functional in an email, contradicting the claims department's later justification that it could not be tested. If no air reaches two rooms, it should have been evident during either heating or cooling tests – this was missed. 2. For the garbage disposal, I was told it was a "kitchen appliance" and therefore not covered, despite it being a fixture included in inspections. When I asked where the warranty excluded it, I received inconsistent explanations. At no point did the company offer to re-inspect or further investigate these issues. I expected more accountability from a professional inspection service – especially one offering a guarantee."

"I had a bad computer board in my oven. they said they would not cover it because they found a roach. This is Florida we have some roaches. i do not have a bug problem. It has nothing to do with a bad computer board. This company looks for a way to deny claims. i had one other claim and they tried to deny it as well. Save yourself some agravation and stay away. They must post their own positive reviews. They took my $65.00 fee and did nothing"

"I contracted the services of this company with the total coverage plan for my air conditioning and appliances, I did not see the real reviews before contracting and for two years I was paying on time and they don't want fixed my AC. Just said that I get $500.00 and that I fixed it by myself. It's the worts company."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"I’ve been a OneGuard customer for over 10 years, but my recent experience was deeply frustrating. After waiting 10+ days for Sunbelt Electric (their only approved contractor), their tech, Frank, diagnosed a bad fan motor—yet OneGuard refused to replace it and still billed me the service fee. Customer service was unhelpful, offshore, and confusing, so I ended up paying out of pocket to fix the motor. I felt misled and stalled at every turn, and I can no longer recommend OneGuard."