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Recent Carpet Installation Reviews in Charlotte

  • Carolina Flooring & Carpet Inc
    5.0
    We originally ordered carpet from a big box store. We did not realize the carpet was backordered, so we had been waiting for 6 weeks (and they could not give us a new estimate on when it might be in). I reached out to Randee to see if she could help us. She asked us to send over what type of carpet we had picked out prior to see if she could get a close match. Randee called the next day that she found some carpets that might interest us and we set up an appointment. Randee came on time and had the carpet panel to pick from. Once I told her which one we wanted, she called the warehouse to see if it was in stock. Luckily It was in stock, but we wanted to delay it for 2 weeks as we were finishing the remodel of our master bath. So we set a date and on that date the carpet installer showed up with the new carpet. He was very polite and installed it beautifully. It was such an easy process. I learned my lesson in using big box stores, so from now on I will go directly to Carolina Flooring and Carpet for all my flooring needs
    Robin F.
  • Oak City Remodeling
    5.0
    I couldn’t recommend this company enough! I recently moved to the area and needed to get my attic finished to turn into a guest room. It was important to me to have someone that was responsive, timely, and was able to offer me guidance as this was my first big project. Will was patient with me throughout the whole process and made me feel at ease when any hiccups came up, which they always do in older houses! The room turned out better than I mcould have expected, and he was able to stick to the tight timeline I had with guests coming up for the holidays. If you are looking for any remodeling services in the area I would definitely recommend
    Becca B.
  • Floor Coverings International
    5.0
    They called within an hour, came next day, provided a reasonable estimate and just completed the work immediately when they received the material.
    scott l.
  • Carolina Flooring & Carpet Inc
    5.0
    Randee was excellent to work with! We had new carpet put in as well as hardwood floors and are extremely pleased with how everything turned out. Everything was done in a timely manner and we would absolutely use them again and would highly recommend their services.
    Jennie G.
  • 50 Floor
    3.0
    This is the second time we’ve used 50 floor for flooring work. Overall both times they do excellent work and excellent prices. My concern was with the most recent job that they did. They installed flooring in our master bathroom. We were only informed at the end of the job of two things. 1) when they were reattaching the toilet the toilet was now leaking and 2) The new flooring raised up the floor enough that the doors would not close in the bathroom anymore. The lady on the phone explained to me very matter-of-factly that it was in “the fine print” that they were not responsible for each of these things. When you spend over $1000 on a new floor and they leave telling you that you have two new problems that you didn’t have before they install the floor And that it was in “the fine print” this is kind of unacceptable. When we got the estimate the salesman explain that the new flooring was floating floor and would be installed on top of the tile. This would have been a good time, as an expert in his field, to explain to us that this might cause problems requiring additional construction on the doors to the bathroom. Then to simply tell me that I’m going to need to get a plumber So that my new over $1000 floor doesn’t get ruined. That’s just doesn’t say five stars to me. Will we be using 50 Floor again for Our main area, the largest part of our house, the next project that we have that will probably be $7 or $8000? I don’t know that we will and that is a shame because they do good work. But as a lay person I like it for folks to disclose to me all the potential costs as I make a purchase, not after the job is done. That is a professionals responsibility to both disclose and to educate the consumer. In this regard 50 floor failed this time
    Michael L.
  • MyNewFloor.com
    5.0
    Fantastic. Phillip, Patrick, and their crew arrived promptly at 0800. They worked diligently throughout the entire day. They were polite with every encounter they had with us. They were able to complete the entire job in one day. Before they left, they swept, mopped, and wiped down the surface areas. They put all of the furniture back where it was originally. They cleaned up outside before they left
    Rachelle G.
  • MyNewFloor.com
    5.0
    Great! They do wonderful work! That's why we had them come back out after the first time because we liked their work so much and the quality of the carpet and laminate hardwood flooring. They do a great job and would highly recommend.
    Leonard R.
  • MyNewFloor.com
    5.0
    Very good job! Very pleased with the quality of work and the product. The floor and carpet are beautiful! We've had bad experiences before so we are so pleased with the work done and the quality of the work and product. We are wanting to have the bathrooms, laundry room and master bedroom done in a couple months
    Leonard R.
  • MyNewFloor.com
    5.0
    We had new floors come out and install not only Wood laminate flooring but also to install new carpet. We had received 3 other quotes for flooring and carpet but NewFloors beat the competition but a lot. The quality of the flooring was great and the quality of the work was absolutely amazing. They were on time, professional, courteous, and worked around our schedule. I would highly recommend them to anyone looking to replace their existing flooring
    Randal T.
  • MyNewFloor.com
    5.0
    We are very pleased with the high quality of the carpet and padding. We did not realize how much prep work goes into having carpet installed. It was almost like moving out of the upstairs bringing it all downstairs to non- carpet area. I would recommend giving yourself more time to properly organize and move items out of the way. I noticed a large scratch on our wood sleigh bed and need to address that. The installers/movers did an excellent job moving all of the heavy furniture and items out of the way to install carpet
    Pam M.

Last update on June 13, 2022

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carpet installers in Charlotte

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Featured Rating:
4.4

Carpet installers in Charlotte are rated 4.4 out of 5 based on 9,366 reviews of the 54 featured Charlotte pros

The Angi rating for Carpet installers in Charlotte is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Carpet installers needs. Angi’s review system takes into account ratings on price, quality, timeliness, responsiveness and feedback for Angi Certified Pros.