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Carpet Pros Inc

Carpets or Rugs - Clean at Home, Recovery Service - Water Removal, Carpet Repair, Refasten, or Stretch,

About us

Carpet Pros is Charlotte's most trusted carpet, upholstery and fine area rug cleaning firm and has served the Charlotte region since 1995. At Carpet Pros we take great pride in our reputation, our extensive experience, our systems, and our 100% money- back guarantee for all the services we provide. You can depend on Carpet Pros to provide you with the most professional service possible!

Business highlights

30 years of experience

Services we offer

Cleaning carpet, draperies. Carpet repairs & re-stretching. Water damage restoration. Area rug cleaning. Tile & grout cleaning., upholstery

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.9773 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
1%
2
1%
1
1%
Showing 1-25 of 773 reviews
Maria P.
Jun 2025
5.0
Yes, I recommend this pro
$700
Brandon was professional friendly and quick - rugs look great

Nancy M.
Feb 2025
5.0
Yes, I recommend this pro
$576
I have used Carpet Pros in the past and always been happy with their service. Today, Brandon came and did an amazing job. He was professional, engaging and thorough.

Ruth C.
Dec 2024
5.0
Yes, I recommend this pro
$145
Carpet Pros is always professional. Brandon cleaned a spot from pet accident. He was prompt and efficient.

Debbie A.
Nov 2024
5.0
Yes, I recommend this pro
I have been using Carpet Pros for several years. They always do a great job! I recently had 2 couches cleaned and the family room carpet cleaned. They look amazing! Brandon the carpet tech did an awesome job! He was polite, professional and showed up on time!!

Irina C.
Nov 2024
5.0
Yes, I recommend this pro
We did carpet stretch and cleaning. Everything was very professional.

Jonathan J.
Oct 2024
5.0
Yes, I recommend this pro
$298
Showed up on time, explained options/process/costs and finished on time- excellent work and carpet looked perfect. Definitely would use again!

Veronica H.
Oct 2024
5.0
Yes, I recommend this pro
$215
Joe was great. He provided great customer service. The job exceeded my expectations.

Shelli V.
Oct 2024
5.0
Yes, I recommend this pro
Brandon was friendly, highly professional and did a great job!

Lynn B.
Sep 2024
5.0
Yes, I recommend this pro
Ingrid worked with our schedule and got us in. Brandon was awesome to work with. Very courteous and helpful.

Judi A.
Aug 2024
5.0
Yes, I recommend this pro
$139
Excellent customer service! They answer their calls immediately! Communicate with the customer on arrival time. Demar was so friendly and professional and did an excellent job cleaning our carpet! This is the second time we have used Carpet Pros! They also did an excellent job on carpet stretching!

Kara H.
May 2024
5.0
Yes, I recommend this pro
My service technician, Brandon, did an excellent job. He was on time, courteous, and thorough.

Susan B.
Apr 2024
5.0
Yes, I recommend this pro
$189
Brandon arrived promptly and cleaned all areas. He was very helpful in removing things I couldn’t lift.

Judi A.
Mar 2024
5.0
Yes, I recommend this pro
$200
I read the reviews first and they were all so positive that I called CarpetPros Inc on Westinghouse to take care of small carpeting issue. My first positive impression was how they communicated! My call was answered immediately - the owner provided an estimate over the phone! The text messages kept us up to date on their arrival. The two men arrived on time, dressed professionally, were friendly with great attitudes and the right tools to make the repair! My only wish is the CarpetPro could provide other services in addition!! :)

Lynette G.
Mar 2024
5.0
Yes, I recommend this pro
$290
Will showed up at our home and let me know my options and the process and then worked hard to get my rugs cleaned and an ottoman we had. I have three dogs so this was a job! I have used other companies in the past but will have Carpet Pros now as my source for professional carpet and furniture cleaning. Highly recommend.

CONNIE T.
Jan 2024
5.0
Yes, I recommend this pro
$1,012
I had my 3 bedroom carpets cleaned, restored and protected. My sectional, a recliner, and 4 upholstered kitchen chairs all cleaned and protected by Brandon who did an excellent job. Even when I pointed out some hard to get out stains he was able to get them out. He is a hard worker and very polite and willing to do anything asked of him and I am fussy and asked a lot!! I would highly recommend Brandon and Carpet Pros. My carpets and all looks like new and smells so clean!! Thank you Brandon and Carpet Pros!!

Amy L.
Apr 2023
5.0
Yes, I recommend this pro
Love CarpetPros! We have dealt w owner Darrell, and on-site colleagues, Greg, Demar and Lou, and everyone was so professional, conscientious, and helpful. Worked performed was above expectation! Loved all of the extra protective materials they used while performing carpet and rug cleaning service. Highly recommend this company!

Heather G.
Apr 2023
5.0
Yes, I recommend this pro
Will did a great job! I am very pleased!

Cathy D.
Mar 2023
5.0
Yes, I recommend this pro
$324
Came from out of state to ready an in-law's home for sale. I called a few carpet cleaning places & got the same static response - a high charge & a few weeks wait time. I called Carpet Pros based on reviews & am so glad I did. I spoke to Ingrid & she was friendly, knowledgeable & accommodating to schedule on a last minute basis to come during the one week we were in town. Ingrid was extremely fair with pricing & didn't try to upcharge or talk me into any additional services. Will was the one who came out to do the cleaning. I can't tell you how refreshing it was to have found a cleaning professional who is honest, dependable, truly cares to do a good job & spent 3 hours making sure the carpet was cleaned completely. The carpet looked absolutely amazing! Will was more than happy to answer any & all questions we had. I wouldn't hesitate in recommending Carpet Pros or having Will back for additional cleaning if needed. Thank you Ingrid, Will & Carpet Pros for a truly great experience!!!

Doug R.
Mar 2023
5.0
Yes, I recommend this pro
$650
I had my carpet stretched and cleaned, everything was wonderful, from the quote to how they cleaned up once they were complete. The carpet loos as good as new, I thought I was gonna need to replace it, they saved it and saved me a lot of money. Thanks so much, highly recommend
Response from Carpet Pros Inc
"Hello & thank you for taking your time to post a review. We have been on Angi (Angi's List) since 1998 & love continually getting such positive reviews. We also love that we were able to save you so much money !! Thanks again. Darrell / Owner / Carpet Pros."

Alma H.
Feb 2023
5.0
Yes, I recommend this pro
I needed to clean my carpet and I am glad I found Carpet pros. Will clean the carpet and did a fantastic job, he put attention to detail and made sure the carpet was clean, he is friendly and answered all questions I had. I recommend

Alma H.
Feb 2023
5.0
Yes, I recommend this pro
My house needed carpet stretching badly, carpet pros did an amazing job , they took the time to do it right, they were friendly and great answering any questions I had. I recommend them.

Maria G.
Jan 2023
5.0
Yes, I recommend this pro
Did a great job with our couch! I highly recommend them.

Sarah H.
Dec 2022
5.0
Yes, I recommend this pro
Professional and excellent results

Monica P.
Nov 2022
5.0
Yes, I recommend this pro
$189
Will from Carpet Pro did an excellent job on our carpet. He was so professional and friendly. He was very efficient and really worked ho*** ** stains. I would recommend Will and Carpet Pro to anyone who needs their carpet cleaned.

Daniel T.
Feb 2021
5.0
Yes, I recommend this pro
$490
We contacted Carpet Pros to help us with stretching carpet to repair a bunched up area in our hallway and to clean the carpets. They quickly responded, and I met with one of the owners, Darrell, at my home. Darrell provided us with a quote for the work and we scheduled the work without any issues. The work was completed without any issues and now our carpet looks great and there are no more signs of any bunched up carpet! Overall this was a great experience: they quickly solved our problem and delivered on what they promised.
...
Showing 1-25 of 773

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Carpet Pros Inc is currently rated 4.9 overall out of 5.

Carpet Pros Inc accepts the following forms of payment: CreditCard

Yes, Carpet Pros Inc offers free project estimates.

No, Carpet Pros Inc does not offer eco-friendly accreditations.

No, Carpet Pros Inc does not offer a senior discount.

No, Carpet Pros Inc does not offer emergency services.

No, Carpet Pros Inc does not offer warranties.