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  • Verified reviews icon45
    Verified backsplash installation services reviews

Find Backsplash installation pros in Ridgeway

Avatar for Kool View Co
Kool View Co
4.5(
27
)

Serving Ridgeway, WI and surrounding areas

Approved

In business since 1973

Free estimates

Warranties offered

"From the start it did not go well. After signing the contract on July 3 2014, the engineer and owner came to our home on July 10 to plan the project. We had a unique design because we have a stone face on our home and needed two doors and steps. At the outset we started asking about what the steps off the room would look like and how they plan to fix the stone once the roof was extended. Bernie Bos kept telling us, "don't worry, we'll love it." From the 10th of July, our letter from Bernie said that we should have plans by Aug 3 and they would start work Aug 25 and end Sept 10. I started phoning Bernie around August 3 in expectation of the plans. He said that he was driving to Michigan that day to get them. We didn't receive the plans until August 25 and I had to rush to the building inspector to get a permit that day. Work started on the room the day after labor day. We asked that the deck not be torn off until they were ready to start the deck. The deck was torn off 6 weeks before the new deck was built. A big inconvenience to us because this is an entryway to the backyard. Also, from before the project started, I advised Bernie and the project manager to avoid the empty lot behind our home. They originally wanted to drive their trucks through the lot and we said no. Yet, when the workers dug the new footings, they dumped all the dirt and stones into the field! Who dumps their trash into someone elses property? I had to complain about this for several months until the workers finally cleaned up their mess in December. They kept their materials in our garage for many weeks. The job was very disorganized. On several occasions with one day notice, the workers told me that they needed access to my attic (it's through my bedroom closet). I would have to change my work schedule so that I could be home, and then they wouldn't need access that day and want access the following day! Three times they told my electrician to do work at a specific date and time only to have him stand around and not actually be needed to do the work that day. They also gave conflicting instructions to my electrician regarding what needed to be done and when. I was told that the workers generally install SunSpace sunrooms and that this was only the second Temo brand room that they've installed. SunSpace puts electrical on the floor and we specifically chose Temo so that we could put electrical on the wall. Even so, the lead construction manager tried to tell our electrician to put the electrical in the floor. It was only because we were home that we avoided this error. We were also told by Bernie that the workers attached the room to our home differently that planned. Originally Bernie told us that there would be caulking that we would need to maintain where the room attached to our home. The workers sawed a channel through the stone on our home to do this and then didn't use it. When we asked Bernie about the caulking, he said that they attached the room differently so there isn't any. The biggest problem occurred due to the lack of professionalism on the part of the owner, Bernie Bos. The terms of the contract are very favorable to the contractor, as are most. However, when work started on September 3, I still had no plans on what was being done on our deck - where were the steps, what railings. So I paid 50% of the contract without the deck since I had no idea what they were planning on doing. Bernie was very angry and called me in a very demanding tone telling me he was going to pull his workers since I didn't pay the contract amount. Finally, the third time that Bernie called me, he said that he would drop off plans for the deck. Once he came and delivered those, I promptly paid him. Because they didn't give me the deck plans with the room plans, I had to get a Second building permit and pay a second fee. It was November, the room was still unfinished and we were having the flooring installed. We still had no deck off our bedroom. Then we had trouble with the windows. Each day, more windows were pulled away from the framing. One day the window would be fine, the next day, you could put your hand through the window. This went on and on for several weeks. Finally, the project manager told us that Temo had a manufacturing defect and that the channels that held the vinyl were slightly too large for the cording which is why the windows kept coming loose. He told us that he would fix this in the spring by changing all the windows. Yet, even with this major defect, Bernie continued to ask for the final payment. I told his project manager that there is a major defect in this room (due to the channels) and that I would pay them when it is corrected. Next was the masonry and the steps. When the roof was modified, there were two triangular spaces without stone. Bernie's idea was to build a little wooden box on the wall. When we insisted on stone, Bernie complained that they were not masons. Their project manager told us that they were hiring a mason, but they didn't. They did replace the stone but used a shiny vinyl masonry due to the cold temperatures (since by now it was December). The masonry they've used has already cracked and we anticipate that it will be an annual maintenance issue. Then it was the steps. Originally, Bernie mentioned stone steps. What we got was little wooden boxes off both the room and the deck. The original steps required one to step through the threshold of the door, down 8 inches. The steps were little wooden boxes, hinged to the room and deck, with aluminum on the top. We were able to get them to modify one of the steps so that we have two steps off the room. The original steps did not pass inspection. Our building inspector had to come by three times and was going to start charging us if he had to come again. Still the steps look cheap and we are not happy with them. Bernie told us, "these are the steps we put on every room". So much for "don't worry, we'll be happy". Finally, in March, they replaced the windows and then, due to us calling, they had to return and fix the windows on the doors which they hadn't done. I paid them in full but I shouldn't have had to due to this poor service. I also reported my issues with the BBB of Wisconsin. I feel like I"ve lost control of my ability to repair my home since there are only two Temo contractors in this state and I will need SunComfort to make any repairs. We are paying someone else to finish landscaping around the room and to redo the steps. We had more issues than listed here but I think this review covers the gist of it. At the end of it all, the room is beautiful and I love it, but this was a customer service nightmare and we could have gone from very unhappy to satisfied with some proactive communication from the owner instead of constant hounding to be paid. Some honestly regarding the timing of the plans, the project delays, the delivery of the materials and a better schedule would have gone a long way.
"
Winter 4 season room
3 Season Vinyl Glazed Windows
3 Season Vinyl Glazed Windows
3 Season Vinyl Glazed Windows
3 Season Vinyl Glazed Windows

+65

Response time9 hrs
6 neighbors recently requested a quote
Recommended by54%of homeowners
Avatar for Good News Floor Care & Restoration
Good News Floor Care & Restoration
4.9(
7
)

Serving Ridgeway, WI and surrounding areas

Approved

In business since 2015

Free estimates

Small jobs welcome

"Mary and Greg were on time, surveyed the project of cleaning the tile, grout and carpet, and set to work quickly and efficiently. They were careful of our furnishings, saw and went over problem areas and even re cleaned dining chairs that just had been cleaned. They were professional but friendly, and did an excellent job."
Lake Delton village hall before grout sealing
Lake Delton Village Hall
Lake Delton Village Hall
Wisconsin River Meats
Wisconsin River Meats

+8

Response time5 hrs
Response rate88%
Recommended by100%of homeowners
Avatar for Tundraland Home Improvements
Tundraland Home Improvements
3.4(
126
)

Serving Ridgeway, WI and surrounding areas

Approved (Corporate)

In business since 2009

Free estimates

Warranties offered

"Very happy with our new showers. They installers were so fast, considerate, polite, professional. The work work was top notch quality. Installers made sure that I was happy with everything. Very good quality work!! We absolutly love our grab bars.!!!"
Tub to Shower Conversion
Shower Installation
Tub to Shower Conversion
Baths for the Brave
Baths for the Brave

+64

Response time1 day
315 neighbors recently requested a quote
Recommended by84%of homeowners
Avatar for Kool View Co.,Inc.
Kool View Co.,Inc.
5.0(
6
)

Serving Ridgeway, WI and surrounding areas

Approved

In business since 1973

Free estimates

Warranties offered

Kool View is a trusted home improvement company serving the southern Wisconsin area since 1973. Specializing in custom sunrooms, three- and four-season rooms, screen rooms, porch enclosures, pergolas, decks, and shading systems, Kool View helps homeowners transform their outdoor spaces into comfortable, functional extensions of their homes. With a focus on energy efficiency, durability, and personalized design, their team works closely with clients to bring each vision to life. Known for quality craftsmanship and long-term customer relationships, Kool View offers free, no-obligation consultations to make the process simple and stress-free.

Additional Photos
Additional Photos
Additional Photos
Additional Photos
Additional Photos

+55

Response time7 hrs
19 neighbors recently requested a quote
Avatar for Bello Surfaces Inc
Bello Surfaces Inc
5.0(
3
)

Serving Ridgeway, WI and surrounding areas

Approved

Free estimates

Small jobs welcome

Credit card accepted

"We had concrete flooring applied and couldn’t be happier with the results. The work was completed professionally, on time, and with great attention to detail. The finished floor looks fantastic and exceeded our expectations. The crew was friendly, knowledgeable, and kept the work area clean throughout the project. We would definitely hire them again and highly recommend them to anyone looking for quality concrete flooring services!"
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Backsplash Installation questions, answered by experts

Terracotta tile is a broad term for clay tile that’s been fired in a kiln, and Saltillo tile is a specific type of terracotta tile produced in Saltillo, Mexico. In addition to Saltillo, terracotta tile comes in a range of other shades and styles. You’ll often find it used in buildings throughout Mexico, southern Europe, and the western United States.

No, when done correctly, removing the tile shouldn’t damage the subfloor. However, if there was pre-existing damage to the subfloor from standard use or lack of maintenance, the subfloor may need repairs. For example, if the contractors notice mold growth on the subfloor or an uneven surface, you may need more extensive services before installing new tile.

If you DIY tile removal, remove the tiles one step at a time, individually removing the tile, grout, and mortar to prevent unnecessarily damaging the subfloor. Depending on the age of your home, consider having a professional inspect the subfloor to ensure it’s in good enough condition to lay new tile.

Once cracks appear, it is hard to stop tiles from cracking more. If the cause of the problem is improper subflooring, underlying concrete, improper tile joint sizes, mold growth, or structural issues, the only way to stop floor tiles from cracking is to redo the entire floor, fixing the underlying issues first. If cracks occur after impact damage, hiring a professional tile contractor to replace the cracked tiles, fix loose floor tiles, and restore the grout around them can prevent further damage. It is also important to keep your tile and grout clean and maintained to prolong its life.

In some cases, granite tiles can be installed over existing flooring if the surface is level, stable, and free of moisture issues. However, removing old flooring is often recommended to ensure a secure and long-lasting installation, as well as to avoid height differences at thresholds. Consult with your flooring pro to determine the best approach based on your specific situation.

Generally speaking, it is better to cut tile wet when using a fast-moving wet saw to reduce dust and chipping. However, tile can be cut dry when using just about any cutting tool. Dry cutting will result in a bigger mess and may increase the risk of chipping or cracking, but if you’re just making small cuts, dry cutting is a safe and viable option. Cutting dry also means you can apply tile grout sooner, so it’s better for rushed projects.

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