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"We had an incredible experience with Matrix Basements! From start to finish, the team was professional, communicative, and a pleasure to work with. The craftsmanship is top-notch—every detail was handled with care and precision. You can really see the quality in the finishes and overall design. What stood out most was the amazing team collaboration. Everyone involved worked seamlessly together to bring our vision to life, and the process was smooth and stress-free. If you're looking for a company that delivers beautiful results with expert craftsmanship and great service, Matrix Basements is the one to call. Highly recommend!"

"Our experience with CWE Renovations has been marked by a troubling lack of professionalism, accountability, and customer service. Despite having a comprehensive record of issues spanning nine pages, we will have to summarize the key points here to provide a clear picture of why we strongly advise against using this contractor. Project Timeline and Delays: We were initially given an estimated completion timeline of approximately 12 weeks for our basement renovation. Contrary to this, the project has now extended well beyond 18 weeks. We were assured on two separate occasions (6/27 and 7/11) that only two weeks of work remained. Unfortunately, scheduling has been disorganized, with no clear plan to ensure tasks are completed consecutively. For instance, the electrician's work remains pending with no definitive schedule, and the carpet installation, scheduled for August 19th, was delayed due to the contractor's failure to arrange for measurement until July 26th (despite us inquiring about this since 6/27). Communication and Accountability Issues: Our attempts to gather accurate information and resolve issues have gone ignored. We discovered discrepancies when we contacted Waste Management regarding the pickup of our bagsters, only to find no record of an order. Additionally, a metal rack has been left for 2.5 weeks in our driveway due to the contractor's failure to follow up with Home Depot immediately upon it being left behind by mistake. More concerning, we found that the electrician listed on our permit had no involvement with our project. Upon investigation, we learned that the permit was improperly filed under a business' name, and the electrician ,who worked for the business, was only working on our project as a side job, potentially jeopardizing their professional standing. Overall Experience: The most disappointing aspect has been the lack of communication and ownership. We are left with an incomplete basement and are now seeking a refund for the portions of the project that have not been completed as promised. Given these significant issues, we strongly recommend avoiding CWE Renovations for any renovation projects. Our experience underscores serious concerns regarding their reliability and commitment to customer satisfaction. Everything incomplete as 8/12 (18 weeks after the start date with a 12 week estimate): Electrician to finish outlets, lights, light switches, etc (no eta) â we paid for on 7/30 Carpet Installed (given a date of 8/19 which is completely unacceptable when we have been asking about this since 6/27) we paid for on 7/30 requesting this refunded since Carpet Installation Guy does not want to work with Dan and quoted us almost half to install Trim completed around stairs and in bathroom - Paid Metal Rack Removed from Doors (Offered to reach out myself since Dan doesn't seem to have any urgency in it) -Requesting Dan cover the cost to remove on 8/15 Garbage Removed (two bagsters) We paid for on 2/26 Door Installed over the breaker box Lien Waivers from Plumber, HVAC, Electrician Railing on the stairs (which we have made clear we do not want this in until carpet is installed so we can get our couch downstairs) Paid on 4/12 invoice"

"It went great."

"My husband & I loved working with Neale. He was friendly, punctual, & does incredible, meticulous work. His work ethic is remarkable & so appreciated too. Because Neale is extremely knowledgeable in so many areas, we’re thankful he can be our go to person for literally anything we need done."

"Excellent work. Took the time to make sure the job was done perfect. Cleaned up every day"

"PAMM was excellent! They were competitively priced, timely and conscientious. The work was impeccable. I would highly recommend this company!"

"Excellent job. Extensive flooring repairs and minor plumbing ensured the tavern building in business for 114 years continues to serve the Milwaukee area community."

"Do not trust Keith elliot and fresh start renovations. Keith started working for us on January 28, 2025. We met him at a coffee shop and told him exactly what the job position entailed. He seemed like a great fit. He said him and his brother owned like 5000 units. Now I question that. He’s very personable. Do not be fooled by him. He is also seems very educated on maintenance and construction projects. I asked him if he knew how to run ductwork for an existing air handler at a house we were selling? He said oh yes, I know how to do it. Keith and Rick his co-worker spent a few days re-running all the duct work. It looked like it was done right. He charged us. $3126.40 for labor & $1098.04 for material. We called a professional license company to hook up the air handler. He came over to give me an estimate on the air handler and said will be more than happy to do this. However, your duct work is completely done wrong. I was in shock I said what do you mean it’s done wrong? He said all the runs are too small. It will not do anything. It’ll never be able to keep up and explained what had to be done. unfortunately, it had to all be redone. I had told this to Keith that it’s all going to have to be redone and that he’s going to have to repay us back for the labor. He agreed that he would pay it back. In hindsight, we should’ve saw the signs. He had excuses when he wouldn’t respond to us for days on end. We have tenants that needed maintenance done that he was ignoring. He also did other maintenance or projects wrong that ended up costing us a lot of money and materials and labor that he charged us for even though it wasn’t done correctly. Our gas fireplace was not working. He put the parts of $550 in it worked for a minute. Then stop working. I asked him if it’s not gonna work then we need to take these parts back. That was a whole another fiasco. They take one part out and take it back to Racine all dirty and the company didn’t want to take it back. I asked him to clean it up and why would he try to return it like that? Then there’s another part once again had to go back to the house take it off and return it. We were charged all this time in labor? We asked him to wrap some pipes in the basement. They wrapped it with some silver aluminum material. It looked really stupid and that was more cost that we couldn’t return the material because it was already used. We send them over to one of our other properties had a water leak going to the downstairs. He said it was a shower. I was getting ready to redo the whole shower. Thank God he didn’t show back up because it wasn’t the shower. It was the roof vent. Early on when he was working for us, we asked him to pick up a Well from Lisbon and install it at one of our properties outside. It’s a front window for the basement. They don’t install it. They just said it next to it for somebody to steal. I’m sure there’s a lot of other issues that we dealt with, but this is just some of them and he only worked for us for a couple months. We have repeatedly tried to resolve this without taking us to the authorities to fall on deaf ears. He would say yes I’m coming over. We would set a time and not show up and now he’s just ignoring our text messages. He has been warned. Unfortunately, now we have to report him and his business to the Better Business Bureau, Angie’s list where we found him and end up having to sue him in court if he doesn’t settle up with us. Like I said, he’s a very nice guy and very personable, but not trustworthy. He not only kept the 60 receipts of ours. He kept our Home Depot card and our master key and I’m gonna call the state of Wisconsin to see if I can file a report for theft of Contractor. Very sad that you can’t trust anybody these days because he seems so trustworthy."