Allied Heating & AC LLC

Service was excellent. He was in and out no more than 20 minutes.

Our old AC unit has had a very slow leak over the last several years; however, no one has been able to locate it. We usually have it refilled with R-22 every other year, but that coolant has gotten quite expensive. We had 3/4 pound put in, but this time it only lasted about 2 1/2 months. We were hoping to wait till next year, but decided to have the whole unit replaced. I called a few places we were familiar with, and Allied was able to see us first. (Allied also installed our new furnace a couple of years ago, so we felt comfortable with them.) Someone came out the same day to give me info, and then installed the new AC five days later (3 business days). The installation went smoothly. Both the salesman and the person who installed the unit were very professional. I feel very comfortable giving them an "A" in all categories, although I'm not sure about the price. I do think the cost is probably competitive and in line with other companies.

Technician came out for tune-up, which was $79. He said our unit was low on R-22, and added 3/4 lbs. for $112.50. He said R-22 is up to about $150/lb. From what little I read, it definitely has gone up in price over the last 5 or so years. Everything seemed to go OK.

I called Allied at 8am, left voicemail, had a call back within a hour. Technician was on time that afternoon. Diagnosed the problem as a bad flame sensor. Had part of truck, about an hour later I had a working furnace. As to cost, I'm not sure if this is fair for the part ($215 for part $75 for service call), but I was mentally prepared for it to be much more.

unknown

It went well. The guys replaced it quickly and affordablly.

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