Joe DeBelak Plumbing & Heating Co Inc
About us
Additional contact name - Joseph M DeBelak. Additional DBAs - DeBelak Plumbing Heating, A/C & Sewer, Joe DeBelak Plumbing Company Inc.
Business highlights
Emergency services offered
74 years of experience
Services we offer
Sales, drain cleaning, installation, maintenance of heating, plumbing, water heater, wells & pumps.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.553 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 77% | ||
| 8% | ||
| 9% | ||
| 4% | ||
| 2% |
Showing 1-25 of 53 reviews
Hugh C.
Aug 2018
Good They were vvery experienced
Jim O.
Feb 2018
Fine, but having you over a log, they sure charge you for the service (it was on time and a half due to weekend hours). I'm sure they're all the same. That being said, I've used them before, and am perfectly happy with them. I will say, if they don't clean up after themselves, they should discount the price a bit. Service tech said his towels were frozen, but hey sh*t happens. Not having sewerage backed up in basement is a good thing. Don't be afraid to rent the tool from the big box and watch a few online videos, you can save big bucks. I didn't do it this time because I was recovering from surgery.
Karen F.
Aug 2017
.
Tom P.
Aug 2017
Removal was great. When they were reinstalling a large heavy radiator in the dining room they tried to move it sideways about 1/2 inch to complete the connection of the union by just tightening the union threads but instead of dragging the radiator sideways you could hear the snap sound as the union threads slipped. They did not have anyone in the dining room as they were filling the system so they did not realize that the union was leaking badly and they were flooding the dining room floor. Before they realized what was happening the dining room floor area was leaking through into the basement room below and raining down onto my wood working machines below.
Michele H.
Jul 2017
Two months later, it went out again. The guy came and reset it and got it fixed. It worked for 8 hours and went out again, continuing to go out every few hours. I reset it myself, and it worked, then quit again. I reset it again. I had the guy come back out, and he reset it again at no cost. I asked him why it keeps occurring, he said they will replace the part. He told me I didn't have to pay for anything and that it's covered. They called to let me know when they were coming to do it. I was not home at the time, and my son texted me that they are asking for payment. I called the office and spoke with the guy who told me it was taken care of, and he told me he did not say that. He then told me that it should be covered by the manufacturer, but I ended up getting a bill. I called them to see what was going on, and he said he would call me back and that was 3 weeks ago and I have still not heard from them. I am unsure whether or not the part was defective, or if they didn't install it correctly, or what exactly happened.
Jennifer M.
Jun 2017
Fast, friendly service. Chase and his apprentice Jordan were great. They explained what the problems were and were able to fix them right away. Would definitely reccommend them.
Diane H.
Dec 2016
The plumber was very experienced and paid great attention to every detail to make sure the job was done right.
Debbie S.
May 2016
Scott came right on time. He had a few problems - due to the age of the house, but managed to get everything installed and running great.
John W.
Apr 2016
unknown
David K.
Mar 2016
unknown
Robert F.
Nov 2015
Sales person was very thorough and knowledgeable in describing the various systems available, and the benefits of each system. Components were orders and installation was scheduled promptly. Technician arrived on time and installed the system, spending as much time as required to fully set up and explain the two pump system. We are very satisfied with the product and the business transaction. It should be noted that this was a very complex and state of the art system, intended to provide peace of mind during potential power outages. Between Joe DeBelak Plumbing and the installed system, we now have that peace of mind.
Kim E.
Aug 2015
They were very prompt in responding, and I was happy with the price!
LOUISE Y.
Aug 2015
All of the work was done quickly, professionally and he explained all of the work he did, so I can fix the problem myself next time AND he explained why my flapper had problems and how to keep it in good working order.
William W.
May 2015
unknown
Lyn C.
Mar 2015
unknown
Shaun M.
Jan 2015
Issue arose over a weekend. Called numerous places on Monday AM. Most could not come until Wednesday or Thursday of that week. Called Debelak's and they were able to come that afternoon. Did work quick and properly.
ANTHONY P.
Jan 2015
Always good
Kurt S.
Sep 2014
Joe Debalak installed our new furnace and also brought in an electrician to bring us up to code. You can count on the work being done right. They were on time, professional and cleaned up after them selves. Every time I have used Joe Debelak they have done great. I know I can trust them for any heating / air conditioning or sewer problem. I have to replace my water heater soon and wouldn't consider any other company.
Michael S.
Jun 2014
Everything went smoothly. Joe was also patient and kind when explaining things to my 92 year old father. I recommend Joe's Plumbing to anyone.
Karen U.
May 2014
They were very professional and friendly over the phone and in person. The job was done quickly and efficiently. The cost of the service was right around what we would've expected. All in all, it was a very good experience. We'll call them again if (when) we need a plumber!
Kurt S.
Jan 2014
Joe Debalak found a solution that was much easier and less expensive that I would have predicted.
Nadya K.
Aug 2013
DeBelak was discourteous and charged me $204 and did nothing.
Response from Joe DeBelak Plumbing & Heating Co Inc
"Our service technician arrived on site to troubleshoot a nonfunctional air conditioner. He disassembled the the air conditioner to find the compressor shut down on thermal overload(over heated). He repeatedly tried to get the unit to restart. It would not restart.He reassembled the unit. He then turned off the power and told the customer it needed to be replaced. He quoted her a new unit and then left. The other contractor was able to get the unit to restart and run "temporarily" because the power had been off and the unit was allowed to cool off, as soon as it ran a little while it would over heat and shut down again.To say our service technician did nothing is not stating the facts. To say she was quoted $40. for a service call is also distorting the facts.Any customer, that asks, is told the minimum charge is $138.. ($40 trip charge and $98. for the first half hour labor) We always waive the service fee, if the customer has us replace the equipment. If they have someone else replace the equipment, the service fee is not waived. An $800. price difference, for lesser grade equipment, is common. We sell only quality ,name brand equipment that has a proven track record."
DAN E.
Jul 2013
Find a different plumber!
I arranged with Debelak to perform service work more than 6 weeks in advance. I confirmed and double-confirmed directly with them... there was no misunderstanding or mistake on the schedule. (I needed to tear apart my kitchen ceiling to access a leaking second-floor bathtub -- and wanted to coordinate the various contractors far in advance so that the work could be done quickly.) When the magic date arrived... NO SHOW!
They were supposed to be onsite first thing Tuesday morning. Late on Wednesday -- after promises, promises, and more promises, they said the earliest they could be onsite was Friday. But honestly, after this experience I couldn't trust their word!
They were filled with excuses about their lack of internal coordination, other emergency calls, and so forth. In the end, it was all excuses.
So, I called a different plumbing contractor (Ideal Plumbing) and they showed up immediately the next morning. Do yourself a favor and avoid Joe Debelak Plumbing and Heating! Find a different plumber!
I arranged with Debelak to perform service work more than 6 weeks in advance. I confirmed and double-confirmed directly with them... there was no misunderstanding or mistake on the schedule. (I needed to tear apart my kitchen ceiling to access a leaking second-floor bathtub -- and wanted to coordinate the various contractors far in advance so that the work could be done quickly.) When the magic date arrived... NO SHOW!
They were supposed to be onsite first thing Tuesday morning. Late on Wednesday -- after promises, promises, and more promises, they said the earliest they could be onsite was Friday. But honestly, after this experience I couldn't trust their word!
They were filled with excuses about their lack of internal coordination, other emergency calls, and so forth. In the end, it was all excuses.
So, I called a different plumbing contractor (Ideal Plumbing) and they showed up immediately the next morning. Do yourself a favor and avoid Joe Debelak Plumbing and Heating! Find a different plumber!
Response from Joe DeBelak Plumbing & Heating Co Inc
"Day one of scheduled work for Mr. [member name removed], we were unable to do anything as his plaster contractor could not seal off the area due to high humidity. We rescheduled our heating guy for the following day after no work was able to be done as scheduled on the first day. We assumed he would need to push the plumbing back one day as well. Mr. [member name removed] called that day wondering when the plumber would arrive. He was told the plumber had been rescheduled for service/emergencies and would not be there until the following day. This was unacceptable to Mr. [member name removed] and he threatened to call another contractor. He was advised to call another contractor if coming the following day was unacceptable."
Barbara S.
Jul 2013
The work took less than two hours. He did the work very adequately. However, I was a little shocked at the price as I felt that it was a little high. He was very professional and did his job. He kept me informed with what he was doing. He put a really nice outside faucet in that I will not have to worry about it freezing in the winter. He did a good job.
Aaron W.
Mar 2013
They did not get the Project. Was high bidder, and should have only estimated the replacement of the water line at the curb stop. The leak was at the curb stop not at the houes like they suggested
Response from Joe DeBelak Plumbing & Heating Co Inc
"Members project/repair was quoted as a repair or replace a leaking under ground water service.(Both options were given) There is no way for us, or anyone else, to know where the under ground water service is leaking, prior to digging it up. It is quite common to replace the entire water service, as the likely hood of additional leaks developing in the near future is great.It seems unfair to give us all failing grades, considering we did not get the work, and were unable to demonstrate anything other than a quote. If the pricing was higher than the other quotes, a poor pricing grade is understandable, but the other failing grades seem unresonable."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Joe DeBelak Plumbing & Heating Co Inc is currently rated 4.5 overall out of 5.
Joe DeBelak Plumbing & Heating Co Inc accepts the following forms of payment: CreditCard
No, Joe DeBelak Plumbing & Heating Co Inc does not offer free project estimates.
No, Joe DeBelak Plumbing & Heating Co Inc does not offer eco-friendly accreditations.
No, Joe DeBelak Plumbing & Heating Co Inc does not offer a senior discount.
Yes, Joe DeBelak Plumbing & Heating Co Inc offers emergency services.
No, Joe DeBelak Plumbing & Heating Co Inc does not offer warranties.