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"Better than expected - at first we thought the washer had died, it was just humming and stuck at the end of the fill cycle.  I was trying to figure out if I could confirm exactly what was wrong with that, when my wife was going to make some coffee and she figured our we didn't have any water.  The company that had dug the well and installed the pump was located just 2 miles from here but they had closed years ago, so I went to Angies List to look.  Selected Aqua because they generally had good reviews and they were only about 15 miles away.    It was a good choice because less than six hours from the time we found no water 'till the new pump was installed.
We never had a new pump installed, regardless who does it and how efficient they are, it will be a pain. The pump company has to chlorinate the well and you can't use it for at least 8 hours, so we ended up getting a hotel room for the night.  Then you have to run the well to get the high levels of chlorine out, it took over 5 hours.  You also probably will want to take all the aerators off your faucets for a while - the pump removal, chlorination, and disruption caused all sorts of fine grit that got into the house pipes (we did flush the toilets before the chlorine was out and before I brought the filters and softeners back on line)  Removing them in advance would be easier than cleaning the grit out of the aerator screens.
All in all, I can't complain.  I suspect I could have gotten a better price - had I waited until Monday and did some shopping but then we would have been disrupted during the work week.   I gave them a B on price - based on the last estimate i got I was expecting 1500 give or take...  I also only gave them a B on quality because of my read of the warranty.  I reviewed the manual for the pump and it read something like for 18 month from manufacture date or 1 year from installation, whichever comes 1st.   That just struck me as strange.  It sounded like the pump could actually have no warranty if it was manufactured 18 months ago.  Maybe I misread it but that was my 1st impression and it didn't inspire confidence.   I'm hoping it will be good for another 30+ years.
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Here at Hastings Well Drilling & Service, we pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!\n

"We were suddenly without water, and contacted Dean. We were very happy with his timely response and knowledgeable service. Great guy, and so easy to talk with. My dad would describe him as, "all wool and a yard wide"."

"Helpful in selecting new humidifier, showing how to adjust settings, etc."

"I called at 10am, the owner of the company arrived shortly after 11 and was done by noon! I could not be happier. He explained the typical cause of kitchen blockages (dying garbage disposals), and scheduled me for a replacement 4 days later. When I suggested going with a more expensive/ powerful model, he declined the opportunity to upsell. He also took time to clean up the dirty water splashes under the sink, even when I told him not to bother. Also, my dogs liked him."

"He was very nice to talk with and repaired our washing machine. He even helped sweep the water out."

Aqua Well & Pump Systems, Inc. has many years of experience in the business. We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business.\n

Hi, I’m a skilled and reliable plumbing professional serving the Chicagoland area. I specialize in residential and light commercial work, including repairs, installations, and troubleshooting everyday plumbing issues.\n\nI take pride in doing the job right the first time, showing up on time, and communicating clearly so there are no surprises. Whether it’s a small fix or a bigger project, my goal is to provide quality work, fair pricing, and service you can trust.\n\nI look forward to helping you keep your plumbing running smoothly.

Family owned company looking to make your safe place beautiful!