
Serving Clinton, WI and surrounding areas
Approved
In business since 1987
Emergency services offered
Warranties offered
"Better than expected - at first we thought the washer had died, it was just humming and stuck at the end of the fill cycle. I was trying to figure out if I could confirm exactly what was wrong with that, when my wife was going to make some coffee and she figured our we didn't have any water. The company that had dug the well and installed the pump was located just 2 miles from here but they had closed years ago, so I went to Angies List to look. Selected Aqua because they generally had good reviews and they were only about 15 miles away. It was a good choice because less than six hours from the time we found no water 'till the new pump was installed.
We never had a new pump installed, regardless who does it and how efficient they are, it will be a pain. The pump company has to chlorinate the well and you can't use it for at least 8 hours, so we ended up getting a hotel room for the night. Then you have to run the well to get the high levels of chlorine out, it took over 5 hours. You also probably will want to take all the aerators off your faucets for a while - the pump removal, chlorination, and disruption caused all sorts of fine grit that got into the house pipes (we did flush the toilets before the chlorine was out and before I brought the filters and softeners back on line) Removing them in advance would be easier than cleaning the grit out of the aerator screens.
All in all, I can't complain. I suspect I could have gotten a better price - had I waited until Monday and did some shopping but then we would have been disrupted during the work week. I gave them a B on price - based on the last estimate i got I was expecting 1500 give or take... I also only gave them a B on quality because of my read of the warranty. I reviewed the manual for the pump and it read something like for 18 month from manufacture date or 1 year from installation, whichever comes 1st. That just struck me as strange. It sounded like the pump could actually have no warranty if it was manufactured 18 months ago. Maybe I misread it but that was my 1st impression and it didn't inspire confidence. I'm hoping it will be good for another 30+ years.
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