Founded 1991 • With Angi since June 2012
Business Highlights
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Wears MaskAmenities
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Licensing
No License Required for Trade
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
Verified Reviews
Showing 1-25 of 121 reviews
Rick D.
08/26/2022
I spoke to the owner, Mike, on Tuesday and the system was installed on Friday. This was a replacement for a 14-year-old system (different brand) that failed so we knew what we were looking for and there was no hard sell or upsell involved, Mike listened to what I was looking for and recommended an appropriate system. The installation tech, Joseph, and plumber, John, were very personable, and the work was completed in a few hours and looks neat and tidy. Overall, a very pleasurable experience.
Description of Work
Purchased a new water softener
Category
plumbing, water softeners
Don W.
07/07/2022
After shopping around, I chose this company because the equipment was top quality and the pricing was a little better than the other companies I compared. Also, I appreciated being asked what I was shopping for instead of being told what I should be shopping for. I once sold water treatment equipment, and I was able to determine that the people at this company are very knowledgable. They offered information with no hype or sugar coating. They installed my equipment very quickly and professionally.
Description of Work
I wanted a water softner and solid carbon block filter for the refridgerator installed.
Category
plumbing, water softeners
Patrick B.
11/06/2021
Installation went smoothly in a few hours. We are very happy with the product and the service. We would recommend Micropure for their water softening system. The salesman was very informative without being high pressure. Overall his presentation was a very pleasurable and helpful experience.
Description of Work
Purchased and had a Puronics water softener system installed.
Category
plumbing, water softeners
Chris B.
10/29/2021
We had an existing RO unit that we were not happy with. MicroPure replaced it with a new unit -- so much more efficient and water-saving. Our installer was professional and knowledgeable. The office was very responsive and helpful.
Description of Work
RO Unit Installed
Category
plumbing, water softeners
Jim H.
08/12/2021
Our Puronics water softener system has been installed and in use for about 40 months and it was time to recharge/replace the carbon filter. We called the company and got scheduled for someone to come out to do the service. On the day scheduled, Issac arrived on time and serviced our system. He was professional and explained everything he would do. He checked the water quality, replaced the carbon/silver media and replaced a leaking O-ring on the drain line. Very glad we went with this system and MicroPure. They have been great from the start.
Description of Work
Scheduled maintenance
Category
water softeners
Laura T.
09/19/2020
William H.
04/08/2020
Installed a new under-the-sink RO unit. Isaac was our tech and I am thoroughly impressed with this young man's technical expertise, professionalism and work ethic. Isaac is an outstanding representative for his company and a great person to be around and talk to. The system we installed is solid USA and works great. Doesn't get any better. Very highly recommended. Also glad I got a chance to meet Mike, the business owner. This company understands and practices good customer relations, attention to detail and customer satisfaction. This is a class outfit, 5+ stars. In the office, Rose exemplifies superior communication and scheduling skills and it was a pleasure to work with her over the phone.
Description of Work
Under-sink RO unit in kitchen, install new
Category
plumbing
Mark M.
02/03/2020
Michael & team Micropure are the best. They are very responsive. The estimate process was thorough and accurate. Installation was quick and professional. We love our new whole-house combination water filter and water softener. Micropure takes its business seriously. My installation was somewhat challenging based on how the plumbing was built into this house and the they did a great job navigating the plumbing to ensure a neat/clean installation. I also had them install an additional spigot on the water output line so I can wash my car with soft water. They got that extra stuff installed and solidly anchored to the wall, and painted up to match. They take care of your house like it was their own. They take incredible pride in their work/service, and want to make you a satisfied customer. I will recommend Micropure Water to anyone who wants the job done right.
Description of Work
Water softener installation
Category
water softeners
Service Provider Response
Thank you so much for taking a moment to highlight your experience with MicroPure. We appreciate your business. From the highest quality equipment to a clean professional installation, we challenge anyone to match the customer experience that we deliver. We look forward to serving you and your family.Ann-Marie Y.
01/24/2020
Mike and Isaac were very responsive. Mike called me back right away and came to my house to talk about my options. The plumber who installed it was punctual and friendly. Then Mike and Isaac came over the next day and showed me how to operate it. It’s exactly what I want. I feel like I got a great deal. It’s so much better than my old plastic Kenmore water softener.
Description of Work
I needed a new water softener and I wanted one that allowed me to see how often it regenerated to minimize water waste.
Category
water softeners
Pete M.
11/19/2019
Ann S.
07/14/2019
Every thing went very well. Mike was on time, pleasant, and certainly knew what he was doing and did it professionally. I couldn't have ask for a better outcome.The price was for both was better than the two other estimates I received.
Description of Work
We needed a new reverse osmosis system and a new water softner.
Category
water softeners
TRICIA H.
04/09/2019
We first used Mike around 2011 to fix an inground water softener system at a house in Las Cruces and to install a 5-stage RO system in the kitchen. He came back annually to service both systems, replacing the RO filters and giving the water softener a checkup. When we moved to ABQ, we had him install an RO system in our new house and tied it into the refrigerator as well. He now services that system annually; and also we had him install a new faucet in the kitchen. Mike is very professional, courteous and knowledgeable. The RO systems were from different companies -- the first was $1,450 installed; the second one was $998. Annual service runs about $175.
Description of Work
Installed RO systems in two houses and maintained an inground water softener system.
Category
water softeners
Konstantin B.
02/25/2019
Best service experience ever! Returned my call in two minutes, contacted the technician immediately and he came in 15 minutes and immediately solved my problem. It certainly made my day brighter. I would highly recommend Mike Duran to anyone who may have issues or questions related to the softener system - very knowledgeable and highly professional, real pro, fixes your problem and doesn't try to sell you something you don't need. Thank you Mike and MicroPure!
Description of Work
inspection and maintenance of Kenmore water softener system
Category
water softeners
Rose E.
10/22/2018
Pam B.
10/19/2018
Steven H.
10/10/2018
Michael Durant is very helpful with problem solving and resolutions of the problems. He is always prompt in his service calls and returns phone calls in a timely manner if he doesn't answer the initial call. Very happy to do business with Michael and MicroPure.
Description of Work
Annual maintenance of water softener system and replacement of water filters. Also, diagnose of problems and repair.
Category
water softeners
TRICIA H.
10/10/2018
We've been using Micropure for about 7 years, first at our house in Las Cruces and now at the house in Albuquerque. In Las Cruces, Mike restored the in-ground water softener system that had been neglected by the previous owner for 8 years. He also installed a 5-stage R/O system at that house. He installed a similar R/O system at the Albuquerque house. Micropure also provided the annual maintenance to both systems. Besides being an all-around nice guy, the provides excellence customer service.
Description of Work
Mike installed an R/O system under our kitchen sink and ran a separate line all the way around the kitchen to provide filtered water to the refrigerator.
Category
water softeners
John B.
10/10/2018
The demo, installation coordination, installation, and maintenance support were top notch. Our water filter has noticeably improved our water quality and overall health. The "silver" technology in the filter helps protect against contaminants in the filter tank which many vendors do not address.
Description of Work
install and maintain a water filtration system
Category
water softeners
Linda C.
10/03/2018
Gilbert L.
10/03/2018
Meryl C.
10/03/2018
Mike Duran is one of the nicest, friendliest, professionals I have ever had the pleasure of dealing with. He replaced an old Reverse Osmosis system for me in 2016, and I have been thrilled with it ever since. I highly recommend MicroPure!
Description of Work
Reverse Osmosis Filter Change
Category
water softeners
Ricardo E.
10/03/2018
David G.
10/03/2018
We got the water softening unit financed at a low percentage rate and paid it off in 1 year. Everything he does is in a professional manner and explains everything that is involved in the process. It looks like I will not be replacing my water heater or faucets for a very long time because of this. I was having to replace the water heater every 5 years because the water in the Anthony, NM area is terrible. It's been 1 year since getting the water softener and have not had any problems with buildup with the water heater or calcium stains with faucets.
Description of Work
Needed filters changed on reverse osmosis that we have had with Micropure for the last 10 years. I also purchased the water softening system and Mike got that done the next day.
Category
plumbing, water softeners
Miles O.
01/15/2018
Jill O.
10/21/2017
I discovered most local water softener companies are very territorial & will only work on their brand of softeners. Mike was very professional, accommodating & easy to work with, his goal was the same as ours, to get the softener working. I thought I had called all water softener companies in the area but then saw the add for Micropure on Angies List & am very glad I did!
Description of Work
We ordered a water softener online, our plumber installed it but we couldn't get it to work. We spoke with the online company but couldn't figure out what was causing the issue. Mike came out, made some adjustments, ran it through a cycle hoping that might be the issue. At that time he thought there might be an issue with the way it was assembled before shipping. We again spoke with the online company, told them what Mike had done & still no resolution. We had Mike come out a second time, this time we also made an appointment with tech support with the online company. Mike spoke with the tech, explained what he thought was going on, sent pictures, took it apart & sure enough it had been assembled wrong. He put it back together & it has been working perfectly since then.
Category
water softeners
Phone
Address
10616 Calle Merida NW Billet Hill El paso TX 79938
Albuquerque, NM 87114
Service Categories
Other Information
Services offered
Services not offered
Covid-19 update
We are taking additional precautions to protect our customers.
Health & Safety Measures
We will wear masks and gloves when we visit your home
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.
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