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"Freier's provided an extensive estimate and took a great deal of time explaining how the system works, what to expect with the install, what the estimated cost savings and payback period would be.  They came out several times to discuss which method of coil installation would be best for our situation (vertical or horizontal) and they explained who would be here and when.
When the big day arrived, Ryan, who was the point person for the project, came out to meet us when the drillers showed up.During the project, he was very responsive to my concerns and also with an issue that came up in which the drillers couldn't frill as deep as they needed to (due to the depth of our well/water table).  Rather than forging ahead as originally planned and risk contaminating our drinking water, Freiers worked with the drillers to drill an additional 2 holes to compensate for the loss of area due to the shallower holes. 
Once the coils were installed, Freiers did a fantastic job getting the geo pump and electrical connections installed inside the house with the installation of an off-peak meter and connections from way across the house....they needed to do extensive re-routing of the eletrical for this but they made it work and were so pleasant!  They always showed up on time and worked diligently for several days until all was completed.
Once the system was ready to go, Freiers spent the needed time with us to explain how to use the controls and to understand what all the blinking lights meant and when to call in case of a problem.  About 6 months after the system was installed, something went awry with the geo pump.  I called and they came out immediately, determined that there was a bad circuit board somewhere, and replaced it free of charge within the same day.  The geo sustem works great, has saved us money, and I know that we are always 1 phone call away from Freier's if problems arise!  Excellent company.
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"The problem turned out to be a burned out small electric door switch. I believe the price was way too expensive for the service performed and the price of the door switch. What more can I say? It got done."

"Efficient, very polite, very knowledgeable turn key operation with electric and gas. Did a wonderful job for a good price. Highly recommend Jamie and Chance"

"Great people to work with. They have all of the knowledge to do the job right and they communicate very well. Extremely happy that they did all of the electrical on our new home. I recommend them highly."

"This company is obviously nationwide and hires local contractors.  I trusted Agies List that all contractors are licensed, bonded and have background checks.  This person was a handyman and not qualified to wall mount, conceal wires, add electrical outlet.  He  spend five hours in my home, for a job that should have taken two hours and left the area in a disaster.  The TV was hung close to the ceiling, the wires were hanging down from the TV, and the receiver was sitting on top of a plaster box because the cord was too short.  He was obviously not qualified to install TV wall mounts.  I have photos.    As soon as he left, I called Best Buy Geek Squad.  They were able to come out the next day and mount the TV professionally.  I have used the geek squad in Virginia and they are highly qualified.  They charge more than this nationwide company but you get what you pay for.  I called Angies List the day after the disaster and said i did not want to rate this company but I wanted to talk to a manager. No one called me to apologize. I have cancelled my membership.  Do not use this company unless you can be assured that the local contractor is qualified and is licensed.  You should never let anyone into your home that has not had background checks.
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"Bob made sure work was done.Steve computer tech was outstanding."

"Found and replaced a broken electrical switch."

"We have American Home Shield warranty. We did have some plumbing and electrical work done. I have no idea who the service was because we did it through the home warranty. They have a $75 deductible for everything. American Home Shield has been great, definitely A across the board. The $75 deductible seemed great for cost and professionalism. They have a web site, Hub, where you can request service and everything, so A across the board for them. They are punctual and they cover the range of plumbing and - they cover a lot of issues with the home so I can always go to them if anything goes wrong, from plumbing to electrical to appliances. They've got me covered across the board."

"There were many things wrong in my computer (my fault and letting grandchildren on computer) Robert was so helpful, gave me many good instructions to keep everything safe, which I have written down, feel like I have a new computer. He was so excellent and experienced, took his time and was meticulous about what needed to be done. He was a pleasure to work with and I will use this company again! Linda Disy"

RICHMOND ELECTRICAL is committed to excellence every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business.