Watersource Heating and Cooling Inc

Installation went fine and efficiently. Problem is after-sale service. I had a zone control go out, and wanted a filter in the dehumidifier replaces. Called them in early november. They were too busy t come out. Told me it would be a while before they could do it. In late December I called again. They would not give me a date to come out, only that they were "very busy." It is now mid february, I have gone most of the winter with one zone controller not working. I would not recommend this company. They are swift on new sales and installation, but will not come back when you have issues.

This is an excellent company to work with. I was scheduled promptly and they arrived when they said they would. The team worked well together and as individuals. Each knew his job and executed it efficiently and neatly. When his task was completed he would join the rest of the crew and work together. The installation was very clean. When the power company came to do the final inspection and hookup they were quite complimentary of the installation. There were forms to be filled out to apply for Focus on Energy rebates and these were completed by Watersource and all I had to do was sign and deliver the forms. We now have a more efficient cooling system for air conditioning in the summer and will get all our heat from the ground except perhaps on the coldest windiest winter days when our backup propane furnace will supplement the ground loops. We are currently (September) generating about twice the amount of electricity we use with the solar grid.

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