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Your floors should be completely level for tile, otherwise you risk damaging the tiles in the future. When there are even small gaps or hills in the subfloor beneath the tile, this puts more pressure on the tile when you walk around on the floor. With repeated traffic, the tiles are at risk of cracking, and you’ll have to deal with tile repairs sooner than if the floor was completely level.

Yes, unfortunately, it is normal for wall and floor tiles to crack, especially when you drop heavy items on tiled floors or place heavy objects on them. Tiles are also more susceptible to cracking when ceramic tiles designed for walls are installed on floors, as these are often not strong enough to handle heavy loads from foot traffic and furniture. Similarly, tiles that are installed incorrectly, lack adequate subflooring, or have other installation problems are prone to cracking. To avoid these problems and the inevitable repair and replacement costs they bring, always hire a professional for tile work and follow best practices for installation.

Most professional shower tile installations take between six and eight hours, depending on the size and complexity. Most projects get completed in a single workday. DIY-ing the project takes around three to four days or roughly 16 hours. However, this will vary based on the skill level of the person completing the work.

No, when done correctly, removing the tile shouldn’t damage the subfloor. However, if there was pre-existing damage to the subfloor from standard use or lack of maintenance, the subfloor may need repairs. For example, if the contractors notice mold growth on the subfloor or an uneven surface, you may need more extensive services before installing new tile.

If you DIY tile removal, remove the tiles one step at a time, individually removing the tile, grout, and mortar to prevent unnecessarily damaging the subfloor. Depending on the age of your home, consider having a professional inspect the subfloor to ensure it’s in good enough condition to lay new tile.