LeBlanc Floors & Interiors

Great work, LeBlanc was professional and did a beautiful job.

Excellent job- the floors look beautiful ( better than imagined) and transition between old and new is seamless. They covered all surfaces to minimize dust and finished early so we could return home sooner. They even came back to repair a scratch we put in moving furniture. Impressed- would use again abs highly recommend!

Kevin went above and beyond the call of duty. He was very professional and highly organized. He made the project deadline with a day to spare and in between Seattle’s back to back snowmageddons! From the day he came out to ordering materials, delivery of materials, to installation, to finishing, to small fixes, he didn’t skip a beat. He definitely has an “A-Team”.

LeBlanc did a really great job for us. It was a difficult task to remove and replace the floors in our old home. They were dealing with some very squeaky joists and uneven sub flooring. They installed young and groove white oak, which is pretty darn labor intensive and they did a great job. The father-son team of installers were tidy, punctual, and professional. And put up with my frequent check-ins. I was super anxious about this massive project, and they were helpful all along the way. Our project manager was also very generous on his consultation time throughout the project. I have no complaints. Fortunately, I will never have to replace these floors again (yay), but if I did, I would chose LeBlanc.

Kevin always responded directly and professionally with respect to all items. We believe he actually cares about his work and wants the client to be happy for years. The light color that are would floors upstairs were stained turned out to be beyond our expectations. Even after the floors were completed he came back on our request to touch up some damage a movering company had done. My wife and I highly recommend LeBlanc Floors and Interiors. The crew and office personnel that work at LeBlanc Floors are all professional and accommodating.

We will always use LeBlanc Flooring for all our flooring needs. Our refinished floors look new! Our custom kitchen floor they did a few years ago still looks amazing!! Fast, hardworking, high standard of finish and incredible customer service.

Well Kevin was professional and forth coming in person but after six weeks of promises to have the estimate completed I gave up pursuing his services. Plus he stated to me in person that he could apply our requested floor finish. Then he reversed his decision without any notice. Just showed up in a preliminary estimate. I don't trust the business ethic.

Multiple attempts were made over one month to get a bid with no response received from the company.

It went very well. The were competitively priced, prompt and professional.

We chose LeBlanc Floors & Interiors because of the reviews of Angie's List customers, and also because the business is local to our home. We like to support local businesses. Our first purchase at LeBlanc was a two hour consultation (discounted through a coupon on Angie's List) with an On-Site Design Consultant. I definitely recommend participating in this option if you are able; it is well worth the cost! Allison Scott was our On-Site Design Consultant and she helped us understand our options. Allison's thoughts prompted ideas that never would have occurred to us. Her advice and her eye for design are impeccable. We particularly appreciated her in-depth knowledge of the products that might be considered and of the construction of a house. It has been a long time since I've had such an in-depth conversation about the reason I might consider one product over another. We were seeking advice from Allison on four projects that we planned for this year: replacing the flooring in a large master bathroom, replacing the flooring in a small downstairs bathroom and also replacing the vanity cabinet in that room, and replacing the flooring in a utility/laundry room. In future years, we hope to also replace our kitchen cabinets. My husband and I were able to make a choice of flooring (luxury vinyl tile) during the consult, since Allison brought samples (and not just little tiny samples, but samples that were large enough to put on a floor and see how it would look in our home). She was able to do so because she took the time to ask me about the projects we were considering and what might be preferences while she was on the phone scheduling the consult. After the consultation took place, I went down to the showroom to look at the cabinets available and the possibilities for flooring for the smaller bathroom. I LOVED the charming showroom. After years of warehouses like Home Depot and Costco, it was so lovely to walk into a storefront with flowers outside, large windows, and a person who cared that you were there. The cabinets offered are also built locally (in Duvall, Washington), and we are eager to incorporate the cabinets into future projects Allison and I discussed the details of the project. Thereafter, Allison composed an estimate (it was emailed to me a few days later) that was meticulous, with line-by-line itemizations of materials and labor... even the sort of labor it would be (e.g., remove toilet, remove baseboards, etc.). I was thoroughly impressed by the contract and appreciated the details regarding what would need to occur on our end (for example, the luxury vinyl tile would have to "season" in the room in which it was to be laid for a certain number of hours). LeBlanc is scrupulous about doing things correctly: we had to test our floors for asbestos before the project could begin. Unfortunately, our flooring did have asbestos in one of the layers, and we had a professional asbestos abatement before we continued with our project. The scheduling team was extremely helpful in making the project work so that we could have the flooring install the day after the asbestos abatement. On the day of the install, the workers were punctual and efficient. The floor installation went smoothly. I wasn't there on the day (my husband oversaw the project), so when I came home it was like MAGIC... this GORGEOUS floor was installed! Allison came out in the morning to ensure the project was going well. Since we had the asbestos abatement, there were items that no longer needed to be done by LeBlanc (the asbestos team, for example, removed the toilet, removed the old vinyl, etc.), and LeBlanc removed those estimated items from our bill! I was appreciative of their conscientious behavior in this regard. We were treated professionally, personably, and courteously through the entire process. We couldn't be more pleased with the results, and are planning to continue to work with LeBlanc for our next projects. We appreciated Allison's knowledge, advice, artistic eye. We appreciated having one person serving as a contact and master overview of the whole process. We appreciated Erin's kindness in the scheduling process. We appreciated the installation team for their craft in laying down the floor. It will be our pleasure to continue to work with LeBlanc in the future.

Very honest, very straightforward. Not the cheapest on the block, but they came back and checked everything. They were really stellar. He doesn't like to cut corners. He advised us and gave recommendations. He is just an honest, good guy!

LeBlanc was wonderful to work with. We ended up going with them for several of our kitchen renovations jobs. We were thrilled with their work. We highly recommend them.

Robert and his team did an excellent job. Robert came to our home to do the estimate and managed the job. They arrived on time, were very professional and did a great job with the installation. Can't say enough good things about them. Also very happy with the carpet product. We will be calling him again in a few months to do kitchen and bathroom floors.

Workers came in at scheduled time and were finished ahead of schedule. The only thing I didn't like was that I thought they were going to feather in the patch so that it was not as noticeable overall. Even though that did not happen, the results were great.

Perfect - they did what they said they would do when they said they would Install was flawless and product amazing I will use LeBlanc again

The previously purchased marmoleum flooring was on site and conditioned for install on new acx plywood sublooring. The installers arrived on time and went right to work. They prepped the subfloor and installed the new flooring in a very professional manner with minimal seams. I was very happy with the entire process.

LeBlanc seems capable of performing the service, but we chose another provider who was more responsive and flexible.

Pieter contacted me quickly to discuss the job and scheduling. During our phone call, he focused heavily on questions about who else I had contacted for estimate - I told him I'd prefer to not discuss his competition at the time, that I'd rather discuss the scheduling. He pressed further and said he needed to "qualify" me - that his work is top quality, so his pricing is necessarily higher than others, and so he wanted to make sure that he isn't wasting his time with a quote that I'll reject over pricing alone. I found that more than a bit haughty for a sales call, but I let it go as just a slip in decorum. He pressed for me repeatedly to visit the showroom (because he "doesn't want to waste my time") to look at the materials to be used. I told him I don't need to view the materials because I already know what those species look like in my home (and so a showroom visit would be a waste of my time), so he finally agreed to an in-home estimate without a showroom visit. I still can't figure out precisely why he was so insistent that I visit his showroom, but I'm guessing it's got something to do with instilling in me a proper "wow" factor that can later be used to help offset my sticker shock. He asked about my availability, and I told him that weekdays at 4pm work best for me. He explained to me that his business operates at the same time as other businesses, and that's too late for him to get the quote done during business hours and get home to his family, so he insisted that earlier is necessary (although I think that 4-5pm is typically considered business hours, especially for a business that relies on customers' in-home availability to facilitate a sale). He made me feel a little guilty about asking him to arrive at 4pm on a weekday, so I agreed to take off work early and meet at 3pm instead. I rushed home that day to meet him as agreed - at 3pm exactly I received a text from him stating that he's still 15 minutes out and stuck in traffic on I-5. At 3:20 I received a 2nd text stating that he's "totally lost". When he finally arrived at 3:30pm, all he said was "Good morning!" - a sincere apology should have been the first thing from his mouth, especially after the lecture he gave me on the phone about his "business hours". The traffic patterns on I-5 are a known variable, and my home is easily located using practically ANY map software, so neither of these is an acceptable excuse - a very small bit of planning would have equipped him to arrive on time to meet the commitment that he had me bend my work schedule to meet. If an estimator can't be punctual (or at the very least offer a proper apology for failure to be punctual), then I have no confidence in the company's ability to meet commitments to actually complete work. When I sum together all of my interactions with LeBlanc, what I see is arrogance ("Visit our showroom!" "We're too important to adapt an estimator to the customer's schedule!" "We're so fantastic that we won't even waste our time quoting for you if we don't like your list of other estimators!") that stands in the way of building a workable relationship with potential customers. I'm sure others have had much better experiences (perhaps Pieter was just having an "off" week with my account?), but I feel more comfortable writing that large check to one of LeBlanc's many competitors who treat customers as the lifeblood that they represent for a business.

Pieter gave us a estimate of the flooring. He is very personable and nice and showed up exactly on time. He gave us good advice on everything. He was very easy to talk to. We decided to go with Le Blanc floors We did hire Allison Scott for decorating advice and picking out a flooring since we had so many to choice from. She picked the best floor and colors to go with our house. The install went great. My husband said they were very good hard workers. We would highly recommend LeBlanc floors and Allison for decorating . They are wonderful!

They have not done the work yet, but their advises were great, clients' interests orientated.

He came in began commenting on the noisiness of the floor and how they will fix it. he wanted me to pick a stain color immediately. I had told him that we were not sure we wanted a stain on the floor, what oak is beautiful on its own and may want to go natural. he measured, i told him i wanted an detail in the entry, he told me to go on line and fine one that could be bought, i went on to tell him my great grandfather laid hardwood and i thought it would be done by hand and I was told "No one does it that way any longer'. Thank goodness we did find someone that does lay the detail by hand and does not charge an arm and a leg to do it. We went with another smaller company

Pieter was very informative, even though we realized his firm would not be able to do the work on such short notice. Pieter was courteous and professional and offered a lot of good, detailed advice on what I could do for my specific project, right down to what products and manufacturer I should use if I chose to do some of the work myself. His patience and professionalism were impressive, especially since he knew we would not be doing business on this project. Thank you Pieter. Success starts with how you treat people.