Get matched with top appliance salespeople in Mossyrock, WA

"Super helpful"

"We contacted David for a refrigerator repair and charged us $600 for the service. Told us we had 60 day warranty and to let him know if we had any issues. Sure enough we had to call him a day later because our freezer portion still wasn’t working he came about 2 days later and “fixed” it. We are still having problems with our freezer and have been messaging him. He tells us he will come one day but something always comes up. We messaged him again to see if he was planning on coming to do the work if not so we could stop wasting each others time at this point the warranty is now over but we just want answers. He was supposed to come out today but still have not heard from him. David is a nice guy but the communication is not there for this company."

"Avoid Parr lumber entirely, Parr lumber company has always had the worst service possible, I am a larger company that has been in this industry for 38 years. There is not enough space here for me to explain how bad Parr is. From flat out rude at the counter to yard workers telling our guys to load their own material, answering the phone with a "What the F do you want!! Telling us that we are unreasonable for expecting Parr to give us exactly what we paid for, example we ordered black window and doors on a project, they sent white with many pieces broken, their esponse was we can paint them for you and give you a small credit for the broken windows and when I declined that ridiculous offer they got mad and tried blaming us for their mistake, weeks later we still do not have the very expensive windows and doors that I have paid for and Parr is not trying to be helpful at all in Fact they are going out of their way to be overly rude and refusing to give us information on the reorder of product that we paid for long ago. I buy approx. 400K in windows a year although I do not buy lumber Parr I gave them a shot at our window and door business and it was a huge mistake. Our company and our employees will never ever do business with Parr. Parr acts like a bully and their management backs that up, An area manager name Levi told me personally they could care less about our business, he was upset that I told him about their bad service and that we spend a million plus dollars at the best lumber company in town - Pacific Lumber Co. These facts are not something new this has been Parr's MO for the past 20 years and unfortunately it has gotten worse. Levi the Manager reminded me that Parr is a giant in this area without apology which was more of a threat then a fact. Parr does not exemplify the NW well at all. Stop shopping at Parr Lumber, notable mention for the absolute worst attitude and service is Jim Noblet at the 185th Parr store along with area manager Levi who refused to give his last name which is always a bad sign."

"I purchased a dishwasher and an above-range microwave from Costco, both within a few months of each other. (Rats chewed up my former dishwasher's wiring and ruined the whole unit.) On both of these installations, my experience with A-1 was nothing but very positive. These guys really know their way around kitchen appliances! They had some issues with removing the old microwave, but Cole figured out a workaround and managed to get the thing out. Our only real issue has been with Costco, because the store doesn't bother checking with A-1 before setting a delivery date. Then A-1 has to change the date because they're backed up. That glitch is all on Costco, not A-1. We've had many contractors and installers in our home, but A-1 is the best! You can count on them to work quickly, efficiently, and carefully. They're very courteous, too. God bless A-1 Installations! (I wasn't compensated for this review, by the way.)"

"Terrible! Wish I had gone with another company. Here is the issue with Heavenly Heat. If your sauna arrives damaged or and issue arrives -- they have zero technical support. Your repairs will be done by any "joe" that heavenly heat finds to do the repair in your area. They will have no experience with Sauna's and are given no instructions regarding the chemical free aspect of these sauna's. The worst part is the buyer, me, was treated as if I was the problem for wanting my sauna repaired correctly. I would have refused the delivery had I realized I was receiving a damaged sauna and would have to spend hours and days trying to get this resolved. The owner, Bob Morgan, is extremely responsive before he has your money but after, is a different story. When inquiring about the sauna he would respond generally within 10 minutes. After you purchase, and particularly if you have a problem with it, you are treated as if you're a nuisance. My sister bought a competitors sauna around the same time and the service she received from knowledgable representatives was a world of difference from my experience. My other issue was that there were shipping delays and Bob would never communicate them. I would have to pursue him to get information. I think they make a decent sauna but I would not recommend for reasons stated above."