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"It was an unpleasant experience because the General Contractor (Joshua Ephrem from 24/7 LLC) was an obstruction throughout the project. Specifically, Mr. Ephrem: Did not provide a Statement of Work so there is no detailed list of the work to be done or itemized costs. Only offers a not-to-exceed contract that he showed me on his cell phone. I could barely read it. Did not manage the subcontractor (Big Ben’s Construction LLC) which meant that I had to manage both 24/7 and Big Ben. When Big Ben repeatedly failed to show up or had “emergencies” that kept them from coming to work Mr. Ephrem was unaware of their whereabouts and I had to track them both down. This resulted in a delay of 13 working days. Told me 7 times that the lumber for my deck was paid for and waiting to be picked up when in fact he had not purchased the materials. The subcontractor ultimately had to purchase and pick up the lumber at the end of the project. Repeatedly withheld money from or failed to pay the subcontractor which resulted in a delay of 6 working days. I had to write 2 checks for a total of $14,800 for the subcontractor to keep the work moving forward. Pressed me to buy a $20k to $40k piece of electrical equipment (inverter box) that I did not need. I confirmed with the subcontractor and an independent electrician that my house did not need the inverter box, and told Mr. Ephrem to not make such a purchase. Repeatedly failed to keep track of orders for materials, which resulted in having to reorder 3 shower doors (with COVID delays this is 4-8 week back-order), carpeting, and a vanity resulting in a total delay of 10 working days. Failed to understand that dumpsters are only rented for a month at a time so the first dumpster was hauled away without notice. Because the subcontractor didn’t have anywhere to put construction debris they were unable to work resulting in a delay of 3 working days. A second dumpster was removed after 2 weeks because Mr. Ephrem had not paid the company. I had construction debris piled in my driveway for 2 months. Repeatedly rescheduled or canceled appointments."

"Great company. Good work. Super-fast turnaround. I only needed gutters cleaned, but they inspected the roof while they were up there and told me I'd probably need to get some moss removal done next year. While they were here, had them do some pressure washing. Also did a good job."

"I could not be happier with the work done by Green Builders on my home. They were always detail oriented and yet worked in a timely and efficient manner. The quality of their work was outstanding. The crew was friendly and left a spotless worksite every day. Communication was excellent throughout the whole process. I will definitely hire them next time I need work done. I highly recommend Green Builders."

"As the GC for my own full home renovation, I was looking for a turn-key company that I could outsource and trust to handle the exterior work for my house (new house wrap, siding, and window/door installation). I was really optimistic about this company because they were a Hardie-certified installer. I hired them to install about 30 top-of-the-line Andersen windows, several exterior doors, and install all new Hardie siding and trim. Unfortunately things went south on day 1 and continued to spiral out of control. In a nutshell, I had three different project managers assigned to me throughout the project, and neither of them came on site once the project started (until the very end, and the last project manager was awesome... kuddos to him!). The first crew that came on board were subcontractors, not Evergreen employees. When they started to install my windows, I knew immediately that they did not know how to properly flash a window sill (they had gaps in the Vycor flashing, didn't wrap the sill properly, etc. etc.). I called this to the PM's attention but nothing was done. The crew installed all windows in one day, not properly flashed. Crew was retrained and came back to "fix" them, but still didn't properly flash them. Meanwhile, they were taping the seams on our house wrap in the rain, when the house wrap was wet, so nothing stuck and had to be redone. Fortunately this crew was let go and I was told they were going to bring their "in-house" crew to finish. The next crew was awesome and they ended up removing all windows and reinstalling them. In total, each window was installed three times! As a result, some of the nail flanges and seals were broken. I called this out to the PM and owner of the company but did not get a response. From this point on, the crew that stayed on did a good job and was pleasant to work with (but I found out they were also subcontractors, not "in-house" employees as I was told up front). The delivery of a few windows and doors were delayed by about three months, which was my responsibility. I told all project managers about this upfront, including the first project manager before the project started. He said it was okay and that we could start the project and hold back a specific percentage amount of the project payment until they arrived so they could return to complete it at a later time. He and I agreed and the project moved forward. When the owner of the company, Jon Jordan, found out about the window/door delays, he was irate. His brother/GM and PM (who were both very polite and professional) called me and tried to negotiate a higher partial payment percentage rate which was absolutely frustrating to me. I explained to them that I had suffered for months through the project with extreme errors and redos, which caused mental angst, and that we had already agreed on a percentage on day one. Nonetheless, I was willing to increase the partial payment a little bit just to wrap things up. The owner followed up that evening by texting me in an aggressive, threatening tone. He said my only options were to allow them to finish the project immediately (which was impossible because we didn't have the remaining windows or doors), or pay them in full immediately and they would return after the doors/windows arrived a few months later. Otherwise he would sue me and put a lien on my home. He and I hadn't even spoken prior to that, and it was shocking to get such an aggressive text from a guy who never even heard my side of the story… I proposed to the owner that we cease the contract immediately, and that I would pay them for all work completed at that point. We agreed on how much work was remaining, and removed that amount from the contract price. We cancelled the contract, he had his remaining materials picked up and that was that. Again, I was hopeful for this company and wanted to have a great experience, but due to the poor project management experience, inexperienced subcontractors who caused damage and significant delays, and a sue-happy, angry owner who lacked professionalism and compassion, I could never re-consider hiring, let alone recommend, this company for any type of contracting work."