Better Built Northwest LLC

Founded 2016 • With Angi since May 2016

We love the Puget Sound. With over 20 years of experience in building, and home construction industry we are here to stay. Our goal is to create well-crafted and beautiful projects that improve health and durability while meeting your daily needs.

Awards and Badges

Angi Certified

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Verified Reviews

4.8

(18) Verified Reviews

Ratings Distribution

5

17

4

0

3

0

2

0

1

1

Rating Details

Price
4.8
Professionalism
4.8
Punctuality
4.8
Quality
4.8
Responsiveness
4.8

Read reviews by category

garage building (14)home remodeling (6)general contractors (4)home builder (1)decks & porches (10)fence company (5)
Showing 1-18 of 18 reviews
Daniel K.
1.0
11/14/2018
Do not work with Better Built Northwest. You can easily find better contractors that will do better work for the same cost. Mike Gayman and Caleb Helm initially impressed me. They responded quickly and gave me a bid for the job within a day. They started work as soon as we had the permit. Things only got worse from there though. They do not have enough experience within the building industry to have strong subcontractor relationships. They plumbing subcontractor frequently left a mess within my house and damaged some of my property. The electrical subcontractor was extremely slow and frequently delayed the job. In addition, towards the end of my project, Better Built Northwest became busy with an another house build. My project became less important and they dropped a lot of the final details that they were responsible for. The fence wasn’t hung, the door didn’t close, electrical outlets weren’t covered, our stone patio had been damaged- the list goes on. Mike would also submit additional bills to me with zero detail about what bill covered. To cap off my poor experience with Mike and Caleb, 8 months after the job was complete, the electrical subcontractor came back to house to fix some work he had done because he was under investigation by the City of Seattle for another project he was working on. Do not work with Better Built Northwest.
Description of Work
Build a new backyard cottage
Category
home builders
Cost
$100,000
Kateryna B.
5.0
12/28/2017
Our project is still underway but we wanted to post a review for this company of how happy we have been with their work! We have been working with Caleb and Mike (owners of Better Built Northwest) since November of 2017. We hired their company to completely remodel our 1930s Tudor house in West Seattle (2000sq ft). Remodel involves raising the house to create a full basement. Complete demolition of interior. Reconfiguration of all our rooms to create 3 bathrooms, a master suite, and a brand new kitchen. Lots of exterior work as well, including a new basement entrance to our back yard, new driveway to the garage, basement foundation drainage system. New concrete floor in the basement and walkways, custom-built porch and a deck. Complete restructuring of the staircase. We can not say enough about how impressed we have been with their work! They have been AHEAD of the schedule (which is unheard of in the contractor's world), on budget, very accommodating to our requests, keeping constant contact along the way. Caleb and Mike have been great about not taking on additional work so that they can stay focused on our project and stay on track with the original timeline. Our project is scheduled to end in March of 2018. If you are looking to start a project around that timeline, you should talk to them now before they are booked up for spring. Better Built Northwest is an incredible construction company, reliable, honest, efficient, focused on quality and making their customer happy. We feel so lucky to have found these guys, especially in the middle of the busy construction season in Seattle. HIGHLY, HIGHLY recommend without any reservations. We will post more of the before and after pictures when our project is complete!

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Review for Better Built Northwest LLC - P.O. Box 0567, Kirkland, WA - 36707368Review for Better Built Northwest LLC - P.O. Box 0567, Kirkland, WA - 36707368Review for Better Built Northwest LLC - P.O. Box 0567, Kirkland, WA - 36707368
Description of Work
Complete House Remodel of our 1930s Tudor
Category
decks, fencing, remodeling, garage builders, home remodeling
Cost
$500,000
Hire Again?
Yes
David L.
5.0
07/28/2017
Very well, Caleb did an amazing job and very quickly, correctly.
Description of Work
Needed to have a porch fixed.
Category
decks, remodeling, garage builders
Hire Again?
Yes
Karen K.
5.0
07/26/2017
We had a wonderful experience with Caleb and Mike. We had been gun shy as we had a crooked contractor do our first remodel in 2004. BetterBuiltNW were very responsive and considerate. We received quality craftsmanship at a fair price. They even fixed a few handyman tasks for me that had been lingering for many years. The worksite was always tidy at the end of the day and they made a concerted effort to keep the dust from the rest of the house. They used excellent subs and recommended a wonderful designer to help map out the remodel. I would absolutely recommend them for any remodel or fence project.

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Review for Better Built Northwest LLC - P.O. Box 0567, Kirkland, WA - 35902290Review for Better Built Northwest LLC - P.O. Box 0567, Kirkland, WA - 35902290Review for Better Built Northwest LLC - P.O. Box 0567, Kirkland, WA - 35902290
Description of Work
Kitchen remodel with dining room bump out (window seat) and new windows installed for the dining room and living room. Fenced entire back yard with custom 6' fence and trellis.
Category
contractors, fencing, remodeling, garage builders, home remodeling
Cost
$55,000
Hire Again?
Yes
Janette A.
5.0
07/20/2017
From the start it was awesome! I contacted many companies for bids, and I've never had a more prompt response, EVERY single time I called or emailed, as I did with Caleb. Price was on par compared to everyone else, but the prompt response and attitude had me hire Better Built. Once they started (it was two workers), the project took about a week, and I know they had more unexpected issues (uneven ground, etc) than expected. They at first thought they'd be done sooner, but never once "rushed" anything and always wanted to make sure what they were doing was to my liking and it was obvious they took care and pride in their work. They put in long hard days but always with a smile and friendly greeting. The end product is a beautifully made fence that I'm sure will last a very long time. I would without hesitation recommend this company if you ever need a new fence! You won't be disappointed!!
Description of Work
Had around 170ft of fence replaced, and two gates put in. They removed the old, falling down fence and singe gate, and replaced with post on pipe and 6ft "good neighbor" style fence along with two new gates
Category
fencing, garage builders
Cost
$7,500
Hire Again?
Yes
M R.
5.0
07/20/2017
Very quickly. I was surprised at how detailed and FAST they were for "just a deck" (in my mind). They advised hourly contract due to the nature of work (repair and rebuild), and they were correct. It was cheaper than the other quotes. Once they were finished it was spotless. I would love to find one criticism, because it seems artificial that I am saying everything was excellent, but that truly is how they handled the project. They said 7:00am and they were there at 6:59am every day.
Description of Work
Repair rotting deck, rebuild and add to existing deck, and then add-on approximately double the original deck. Concrete posts, large wood beams.
Category
decks, remodeling, garage builders
Hire Again?
Yes
Jodi K.
5.0
07/11/2017
The turnaround and quality of work was excellent and they were able to complete my project ahead of schedule. Kept me in the loop about progress and dates.
Description of Work
Had a full bath remodel and partial kitchen. New doors also
Category
remodeling, garage builders, home remodeling
Hire Again?
Yes
Chris M.
5.0
07/10/2017
Better Built Northwest was one of several contractors we contacted to discuss replacing two leaking outdoor tile decks. Caleb showed up on time for all our meetings, and gave us what turned out to be great advice about repairing the water damage that resulted from the leaks. We hired BBNW on a time and materials basis, and couldn’t be happier with the work they did. Showed up every day at 7 am, and were great about consulting with us as we worked together to fix the problems. The project ended up with some unusual work, and they were very creative about solutions. The team is experienced in different kinds of remodel and construction work. Work quality excellent across the board. We appreciated how accurate their timekeeping and billing was. This is a new company and seems they will work hard for your business.
Description of Work
Replace tile decking, and general contractor for plumbing, waterproofing and painting. Replace old wood siding with new stained ipe siding. Miscellaneous work associated with repairs.
Category
remodeling, home remodeling
Hire Again?
Yes
U B.
5.0
07/07/2017
We used the owner to build a fence around our large backyard before and since we were so satisfied with his and his team's work, it was a natural choice for us to have him build our deck as well. Caleb, Mike and team were as expected very easy to communicate with, punctual and open in communication, always accessible to us for questions and of course they did an outstanding job building our new structure! We have received many, many compliments from everybody passing by on our new deck. The team build the upper deck as a free standing deck according to code, they added engineered wood decking, railing and the stairs going down. They also removed our dining room window and replaced it with a French door. We have a brick exterior which made it a bit more challenging to replace our window but Mike and team had no issue completing 90% of the demolition and door install within one day, leaving us with a closed off house at the end of the day. All dry wall work inside the house, including fixing the floors inside the house was completed by the team in a very professional manner. An external dry wall gut was hired to ensure quality and rapid work. The team also did not hesitate to complete a small change in the middle of the project with no hassle and at no extra cost. The team was very accommodative to any sort of feedback or requests. The project was completed within the timeframe promised (2 weeks). The materials used are of high quality. We are extremely pleased with the outcome of this project and will not hesitate to call Better Build Northwest again for our future projects! Thanks so much again Caleb, Mike and team for the great work!
Description of Work
We wanted an upper floor deck with access from our dining room and stairs to go down to the backyard.
Category
decks, remodeling
Cost
$20,000
Hire Again?
Yes
Brian C.
5.0
07/04/2017
Better than expected. They were super nice guys that work hard, very knowledgeable, and took pride in their craftsmanship. We hired them on for two additional projects.

Images

Review for Better Built Northwest LLC - P.O. Box 0567, Kirkland, WA - 35387796
Description of Work
New rooftop deck, water valve on roof, and wall/door on carport storage. We had a leak on our rooftop, causing us to tear up the decking to fix the cause. We contacted Caleb to get a quote for a new low-maintenance deck. He was very knowledgeable, giving us a few options at various price points. He even met us at local lumber yard to walk us through our options prior to even being selected for the work. He even developed a plan to install the deck in segments so we could access the roof in the future if necessary. Once we hired him and Mike, they provided a work plan, showed up as expected every day, worked rain or shine, and we're very communicative. We enjoyed working with them and thrilled with the quality of work that we hired them to do two more projects - put a door/wall in our carport and put a water spout on the roof from our laundry room.
Category
decks, remodeling, garage builders, home remodeling
Cost
$15,000
Hire Again?
Yes
Frewin H.
5.0
07/03/2017
My wife designed a kitchen plan and Caleb implemented the plan perfectly. We are so happy with how it turned out. Caleb was amazing to work with. He worked extra hours to get the project done and was always had a positive approachable demeanor. I would definitely hire him again for future projects.
Description of Work
Full kitchen remodel.
Category
garage builders, home remodeling
Hire Again?
Yes
Kevin J.
5.0
06/30/2017
I am a landlord they help me finish a project which was not complete because workers never came and then build me custom gate to match my custom fence at a fair price they will be doing more work on my other properties in the fall
Description of Work
Remodeled general construction
Category
contractors, decks, remodeling, garage builders
Cost
$5,000
Hire Again?
Yes
DORIS M.
5.0
09/11/2016
The job turned out great. We needed to replace the old deck because it had become unsafe and unsightly. Caleb was punctual and pleasant to work with. He worked diligently and even came in on Labor Day. He communicated with me at each phase of the project. Caleb's work shows superior craftsmanship. The new deck looks great and I am very pleased. I highly recommend Caleb for a professional experience and quality deck.
Description of Work
Replaced an old deteriorated deck which had become unsafe. The work involved demolition and removal of the old deck, pouring new concrete posts, and constructing a new 200 SQFT cedar deck and steps.
Category
decks, garage builders
Hire Again?
Yes
Kristen M.
5.0
08/19/2016
It was quick, everything was professionally done and I am very happy with the results.
Description of Work
Built a beautiful fence in a difficult location. The team was able to do it a week earlier then promised. They were friendly and professional.
Category
decks
Cost
$4,700
Hire Again?
Yes
Will C.
5.0
08/03/2016
Caleb and the HelmBuilds team did an outstanding job. We are thrilled with our new front deck. They were professional, knowledgeable, and worked quickly. They are genuinely nice guys too. They paid attention to every detail and have pride in their work. Truly a meticulous craftsman! We would definitely hire HelmBuilds for future projects.
Description of Work
Removed our old worn out front porch and built a beautiful new and improved front deck on our house!
Category
decks, garage builders
Cost
$7,000
Hire Again?
Yes
Jeff B.
5.0
06/02/2016
Caleb helped with design and completed all the work from scratch. He removed several large trees and completely transformed our yard. The work was done at a very high level. We had a dilapidated fence and old trees as the barrier between our backyard and the alley. He removed the trees, built a 3 foot retaining wall, backfilled, built a gorgeous cedar fence, and planted a row of arborvitae giving us privacy. He then demolished and reconstructed our deck and built a nice compact shed. The quality of everything was great. Caleb's communication and timeliness was unparalleled. He was a pleasure to work with and his engineering and construction background were brought to bear on the final product. I HIGHLY recommend him and I hope that he expands his offerings to general construction in the future as I would totally hire him to do major remodels.
Description of Work
Caleb built a retaining wall, fence, deck, shed and landscaped.
Category
contractors, decks, fencing, garage builders
Cost
$7,000
Hire Again?
Yes
Frewin H.
5.0
05/25/2016
It was a pleasure working with Caleb at Helmbuilds. We had priced out other competitors prior to contracting with helmbuilds. Not only was he much more affordable then other contractors, he was a pleasure to work with. He was always accessible through phone and email and on time. He took pride in his work and it showed. My wife and I are extremely happy about our fence, as is our dog. I would highly recommend Caleb anyone looking for fencing or decking.
Description of Work
Helmbuilds built us a fence around our backyard with three gates.
Category
fencing, garage builders
Cost
$8,000
Hire Again?
Yes
Casey C.
5.0
05/25/2016
Caleb was extremely professional. His work was efficient and well done. The raised beds are beautiful and are exactly what we envisioned! I cannot recommend him enough.
Description of Work
Designed and constructed two large raised planter beds for our yard.
Category
contractors, garage builders
Cost
$1,800
Hire Again?
Yes

    Phone

    Address

    P.O. Box 0567

    Kirkland, WA 98083

    Monday
    7:00 AM - 4:00 PM
    Tuesday
    7:00 AM - 4:00 PM
    Wednesday
    7:00 AM - 4:00 PM
    Thursday
    7:00 AM - 4:00 PM
    Friday
    7:00 AM - 4:00 PM

    Website

    http://www.betterbuiltnorthwest.com

    Other Information

    Services Not Offered

    Fencing.

    Payment options

    Visa
    MasterCard
    Check
    Licensed
    Trade License Number
    0008090800722406
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

    FAQ

    Better Built Northwest LLC is currently rated 4.8 overall out of 5.

    Better Built Northwest LLC is open:

    Monday: 7:00 AM - 4:00 PM

    Tuesday: 7:00 AM - 4:00 PM

    Wednesday: 7:00 AM - 4:00 PM

    Thursday: 7:00 AM - 4:00 PM

    Friday: 7:00 AM - 4:00 PM

    Better Built Northwest LLC accepts the following forms of payment: Visa, MasterCard, Check

    Yes, Better Built Northwest LLC offers free project estimates.

    Yes, Better Built Northwest LLC offers eco-friendly accreditations.

    Yes, Better Built Northwest LLC offers a 0% senior discount.

    Yes, Better Built Northwest LLC offers warranties.

    Better Built Northwest LLC offers the following services: General Remodels, Additions, New Construction, & Decks.