Better Built Northwest LLC

Do not work with Better Built Northwest. You can easily find better contractors that will do better work for the same cost. Mike Gayman and Caleb Helm initially impressed me. They responded quickly and gave me a bid for the job within a day. They started work as soon as we had the permit. Things only got worse from there though. They do not have enough experience within the building industry to have strong subcontractor relationships. They plumbing subcontractor frequently left a mess within my house and damaged some of my property. The electrical subcontractor was extremely slow and frequently delayed the job. In addition, towards the end of my project, Better Built Northwest became busy with an another house build. My project became less important and they dropped a lot of the final details that they were responsible for. The fence wasn’t hung, the door didn’t close, electrical outlets weren’t covered, our stone patio had been damaged- the list goes on. Mike would also submit additional bills to me with zero detail about what bill covered. To cap off my poor experience with Mike and Caleb, 8 months after the job was complete, the electrical subcontractor came back to house to fix some work he had done because he was under investigation by the City of Seattle for another project he was working on. Do not work with Better Built Northwest.

Our project is still underway but we wanted to post a review for this company of how happy we have been with their work! We have been working with Caleb and Mike (owners of Better Built Northwest) since November of 2017. We hired their company to completely remodel our 1930s Tudor house in West Seattle (2000sq ft). Remodel involves raising the house to create a full basement. Complete demolition of interior. Reconfiguration of all our rooms to create 3 bathrooms, a master suite, and a brand new kitchen. Lots of exterior work as well, including a new basement entrance to our back yard, new driveway to the garage, basement foundation drainage system. New concrete floor in the basement and walkways, custom-built porch and a deck. Complete restructuring of the staircase. We can not say enough about how impressed we have been with their work! They have been AHEAD of the schedule (which is unheard of in the contractor's world), on budget, very accommodating to our requests, keeping constant contact along the way. Caleb and Mike have been great about not taking on additional work so that they can stay focused on our project and stay on track with the original timeline. Our project is scheduled to end in March of 2018. If you are looking to start a project around that timeline, you should talk to them now before they are booked up for spring. Better Built Northwest is an incredible construction company, reliable, honest, efficient, focused on quality and making their customer happy. We feel so lucky to have found these guys, especially in the middle of the busy construction season in Seattle. HIGHLY, HIGHLY recommend without any reservations. We will post more of the before and after pictures when our project is complete!

Very well, Caleb did an amazing job and very quickly, correctly.

We had a wonderful experience with Caleb and Mike. We had been gun shy as we had a crooked contractor do our first remodel in 2004. BetterBuiltNW were very responsive and considerate. We received quality craftsmanship at a fair price. They even fixed a few handyman tasks for me that had been lingering for many years. The worksite was always tidy at the end of the day and they made a concerted effort to keep the dust from the rest of the house. They used excellent subs and recommended a wonderful designer to help map out the remodel. I would absolutely recommend them for any remodel or fence project.

From the start it was awesome! I contacted many companies for bids, and I've never had a more prompt response, EVERY single time I called or emailed, as I did with Caleb. Price was on par compared to everyone else, but the prompt response and attitude had me hire Better Built. Once they started (it was two workers), the project took about a week, and I know they had more unexpected issues (uneven ground, etc) than expected. They at first thought they'd be done sooner, but never once "rushed" anything and always wanted to make sure what they were doing was to my liking and it was obvious they took care and pride in their work. They put in long hard days but always with a smile and friendly greeting. The end product is a beautifully made fence that I'm sure will last a very long time. I would without hesitation recommend this company if you ever need a new fence! You won't be disappointed!!

Very quickly. I was surprised at how detailed and FAST they were for "just a deck" (in my mind). They advised hourly contract due to the nature of work (repair and rebuild), and they were correct. It was cheaper than the other quotes. Once they were finished it was spotless. I would love to find one criticism, because it seems artificial that I am saying everything was excellent, but that truly is how they handled the project. They said 7:00am and they were there at 6:59am every day.

The turnaround and quality of work was excellent and they were able to complete my project ahead of schedule. Kept me in the loop about progress and dates.

Better Built Northwest was one of several contractors we contacted to discuss replacing two leaking outdoor tile decks. Caleb showed up on time for all our meetings, and gave us what turned out to be great advice about repairing the water damage that resulted from the leaks. We hired BBNW on a time and materials basis, and couldn’t be happier with the work they did. Showed up every day at 7 am, and were great about consulting with us as we worked together to fix the problems. The project ended up with some unusual work, and they were very creative about solutions. The team is experienced in different kinds of remodel and construction work. Work quality excellent across the board. We appreciated how accurate their timekeeping and billing was. This is a new company and seems they will work hard for your business.

We used the owner to build a fence around our large backyard before and since we were so satisfied with his and his team's work, it was a natural choice for us to have him build our deck as well. Caleb, Mike and team were as expected very easy to communicate with, punctual and open in communication, always accessible to us for questions and of course they did an outstanding job building our new structure! We have received many, many compliments from everybody passing by on our new deck. The team build the upper deck as a free standing deck according to code, they added engineered wood decking, railing and the stairs going down. They also removed our dining room window and replaced it with a French door. We have a brick exterior which made it a bit more challenging to replace our window but Mike and team had no issue completing 90% of the demolition and door install within one day, leaving us with a closed off house at the end of the day. All dry wall work inside the house, including fixing the floors inside the house was completed by the team in a very professional manner. An external dry wall gut was hired to ensure quality and rapid work. The team also did not hesitate to complete a small change in the middle of the project with no hassle and at no extra cost. The team was very accommodative to any sort of feedback or requests. The project was completed within the timeframe promised (2 weeks). The materials used are of high quality. We are extremely pleased with the outcome of this project and will not hesitate to call Better Build Northwest again for our future projects! Thanks so much again Caleb, Mike and team for the great work!

Better than expected. They were super nice guys that work hard, very knowledgeable, and took pride in their craftsmanship. We hired them on for two additional projects.

My wife designed a kitchen plan and Caleb implemented the plan perfectly. We are so happy with how it turned out. Caleb was amazing to work with. He worked extra hours to get the project done and was always had a positive approachable demeanor. I would definitely hire him again for future projects.

I am a landlord they help me finish a project which was not complete because workers never came and then build me custom gate to match my custom fence at a fair price they will be doing more work on my other properties in the fall

The job turned out great. We needed to replace the old deck because it had become unsafe and unsightly. Caleb was punctual and pleasant to work with. He worked diligently and even came in on Labor Day. He communicated with me at each phase of the project. Caleb's work shows superior craftsmanship. The new deck looks great and I am very pleased. I highly recommend Caleb for a professional experience and quality deck.

It was quick, everything was professionally done and I am very happy with the results.

Caleb and the HelmBuilds team did an outstanding job. We are thrilled with our new front deck. They were professional, knowledgeable, and worked quickly. They are genuinely nice guys too. They paid attention to every detail and have pride in their work. Truly a meticulous craftsman! We would definitely hire HelmBuilds for future projects.

Caleb helped with design and completed all the work from scratch. He removed several large trees and completely transformed our yard. The work was done at a very high level. We had a dilapidated fence and old trees as the barrier between our backyard and the alley. He removed the trees, built a 3 foot retaining wall, backfilled, built a gorgeous cedar fence, and planted a row of arborvitae giving us privacy. He then demolished and reconstructed our deck and built a nice compact shed. The quality of everything was great. Caleb's communication and timeliness was unparalleled. He was a pleasure to work with and his engineering and construction background were brought to bear on the final product. I HIGHLY recommend him and I hope that he expands his offerings to general construction in the future as I would totally hire him to do major remodels.

It was a pleasure working with Caleb at Helmbuilds. We had priced out other competitors prior to contracting with helmbuilds. Not only was he much more affordable then other contractors, he was a pleasure to work with. He was always accessible through phone and email and on time. He took pride in his work and it showed. My wife and I are extremely happy about our fence, as is our dog. I would highly recommend Caleb anyone looking for fencing or decking.

Caleb was extremely professional. His work was efficient and well done. The raised beds are beautiful and are exactly what we envisioned! I cannot recommend him enough.