Get matched with top deck and porch pros in Hobart, WA

"Modernized Exteriors seem to have built a decent deck for a decent price but in a somewhat sloppy and dishonest way. First, they left hundreds of pieces of debris including over 100 nails, screws, and other fasteners, and hundreds of pieces of the old deck lying around, including some pieces over six feet long, many with embedded nails sticking out. For months, nearly every time my daughters went out to play they came back with a handful of nails and screws. Second, the old deck had a notch through which the gutter downspout passed to reach the drain in the ground. Instead of cutting a notch for the downspout, they just tossed it behind a bush allowing the gutter to empty directly onto the deck. They promised a 12-month warranty, saying they'd come out to correct any defects. When I mentioned the disconnected gutter they initially said they'd fix it, but then ignored my follow-up messages when I asked them to actually do it. So they may not honor their promises."

"As the GC for my own full home renovation, I was looking for a turn-key company that I could outsource and trust to handle the exterior work for my house (new house wrap, siding, and window/door installation). I was really optimistic about this company because they were a Hardie-certified installer. I hired them to install about 30 top-of-the-line Andersen windows, several exterior doors, and install all new Hardie siding and trim. Unfortunately things went south on day 1 and continued to spiral out of control. In a nutshell, I had three different project managers assigned to me throughout the project, and neither of them came on site once the project started (until the very end, and the last project manager was awesome... kuddos to him!). The first crew that came on board were subcontractors, not Evergreen employees. When they started to install my windows, I knew immediately that they did not know how to properly flash a window sill (they had gaps in the Vycor flashing, didn't wrap the sill properly, etc. etc.). I called this to the PM's attention but nothing was done. The crew installed all windows in one day, not properly flashed. Crew was retrained and came back to "fix" them, but still didn't properly flash them. Meanwhile, they were taping the seams on our house wrap in the rain, when the house wrap was wet, so nothing stuck and had to be redone. Fortunately this crew was let go and I was told they were going to bring their "in-house" crew to finish. The next crew was awesome and they ended up removing all windows and reinstalling them. In total, each window was installed three times! As a result, some of the nail flanges and seals were broken. I called this out to the PM and owner of the company but did not get a response. From this point on, the crew that stayed on did a good job and was pleasant to work with (but I found out they were also subcontractors, not "in-house" employees as I was told up front). The delivery of a few windows and doors were delayed by about three months, which was my responsibility. I told all project managers about this upfront, including the first project manager before the project started. He said it was okay and that we could start the project and hold back a specific percentage amount of the project payment until they arrived so they could return to complete it at a later time. He and I agreed and the project moved forward. When the owner of the company, Jon Jordan, found out about the window/door delays, he was irate. His brother/GM and PM (who were both very polite and professional) called me and tried to negotiate a higher partial payment percentage rate which was absolutely frustrating to me. I explained to them that I had suffered for months through the project with extreme errors and redos, which caused mental angst, and that we had already agreed on a percentage on day one. Nonetheless, I was willing to increase the partial payment a little bit just to wrap things up. The owner followed up that evening by texting me in an aggressive, threatening tone. He said my only options were to allow them to finish the project immediately (which was impossible because we didn't have the remaining windows or doors), or pay them in full immediately and they would return after the doors/windows arrived a few months later. Otherwise he would sue me and put a lien on my home. He and I hadn't even spoken prior to that, and it was shocking to get such an aggressive text from a guy who never even heard my side of the story… I proposed to the owner that we cease the contract immediately, and that I would pay them for all work completed at that point. We agreed on how much work was remaining, and removed that amount from the contract price. We cancelled the contract, he had his remaining materials picked up and that was that. Again, I was hopeful for this company and wanted to have a great experience, but due to the poor project management experience, inexperienced subcontractors who caused damage and significant delays, and a sue-happy, angry owner who lacked professionalism and compassion, I could never re-consider hiring, let alone recommend, this company for any type of contracting work."

"Ray Long of L and L Construction did an excellent job building a new front porch for our home. He was knowledgeable, professional and patiently answered all of our many questions. He made useful suggestions and when all was said and done we had the porch we wanted and needed. He is professional in every aspect of his work, arriving on time, keeping the work site clean, and finishing within the allotted time. We highly recommend him and, in fact, have already hired him for another project at our house."

"James Millions presented himself as a General Contractor that would take on the full project. We specifically told him we were looking for one contractor to fulfill every trade - even if that meant subcontracting out. In the end, that's not what happened. They sent us emails, "we don't have anyone to do that - sorry about that". Their communication was lacking - pretty much only email - a day or so later. Several times, they were on vacation and not reachable by us or their crew that was onsite. The site crew was fantastic. The site lead did everything he could to get the project completed, to best of his crew's ability. In the end, we had to manage the project by finding many other trades people to finish the job. What was supposed to be a small project, has been delayed because James' oversold his ability/desire to be the General Contractor of our job."

"Excellent. Friendly and Very Professional. Top Quality work - love it!"

"Raphael and his team were great. They built a Hog wire fence and had it up within 1.5 days. Great quality and workmanship. I will definitely reach out to them again for other outdoor projects."

"Went with a metal roof, due to low slope. Project was done as efficiently as possible, given constraints. "

"Juan and his team replaced our roof which was in very bad shape. He walked us through the process and explained everything that needed to be done because water had gotten under the shingles. He and his team worked quickly and professionally. Everything was cleaned up once they were done and our new roof looks great. Will definitely be using him again for any and all home projects."

"Unfortunately we had a pretty bad experience having our house re-sided with Planet Builders. Things started out well, Marcio and crew are very friendly and easy to talk to, but what was originally quoted as a ?4 week project? became a 3 month project. After the first week, they would only appear after repeated texting asking when they were coming back - and then they would be there and work for a couple days and then disappear again. They started in April and by the time they were finished, we were told it was too late into fall to paint. :( Also, they replaced a couple windows as part of the siding job and did a lot of damage to the inside of the house that we had to have repaired. The siders also covered over our fully functioning attic fan! We could not figure out why our house was so hot- and my husband went outside and said where the vent for the attic?! (It was under the siding). I complained to Marcio about the delays and the damage and he gave me $500 back (from a $30k project). Marcio was so nice, I wish the construction experience had been nice too!"

"Geo came and gave me an estimate on 3 porch post and a beam and sent a contract that defined what needed to be done. Talked to the subcontractors who weren't aware of the conditions or wheather they needed to install post brackets or any other procedures. The subcontractors talked to me about the need to replace concrete surrounding post and I told them, yes replace. Later I reazlized they hadn't neither caulked nor replace necesary concrete. From what I saw, they probably used the wrong type of post brackets for my particular situation. Somebody from Roof4Life needs to check and verify project is done correctly before they let subcontractors leave. They are the experts not me."