
Serving Graham, WA and surrounding areas
Approved
Super Service Award Winner
In business since 2018
Free estimates
Emergency services offered
"My experience with Kyle at Back Country Counters goes WAY BEYOND any 5-Star rating. My bona fides: I gutted and completely remodeled my 1948 home in 2005-2006. I did most everything: framing, drywall, electrical, tiling, plumbing etc. I did hire a few very good tradesmen in some of these areas to lead the way and then I finished. Enough said. Since my Covid cut-back mandated retirement my wife & I took on numerous projects to upgrade and maintain our home so that we can live out our years here. At 67 years old, it became apparent to me that I can no longer do things that I used to do. Finding competent, knowledgeable trustworthy tradesmen has been a frustrating near fruitless expedition into incompetence. I HATE going to Home Depot, Loweâ s, etc; and having forgotten more than anyone working there will EVER know about home repairs and construction! Apparently this same lack of skill sets holds true in our over worked, over priced construction/remodel industry. Nearly everyone I talked to charges confiscatory immoral prices, spends months fitting and piece-mealing you into a job that should take only 1/10th the actual contracted labor time! For this job, all I needed was someone (ANYONE) to cut a larger hole in my quartz counter top so I could install a larger top mounted sink! EVERYONE I called wanted to send their â expertâ and talk to me about buying and installing new counter top(s)!!! For the very first time in a year and a half, this did not happen with Back Country Counters. I found them through Home Advisor/Angieâ s List and Back Country Counters responded immediately. When I talked to the receptionist she assured me Kyle could do the job. I was skeptical (you can see why). Not only did Kyle show up on time. He actually measured the REAL dimensions of the sink for the numbers needed & didnâ t rely on the generic template (TRUE craftsmanship). He removed all the existing plumbing, cut the new hole, removed the old under-mounted-sink, placed the new sink in place to be plumbed and then completely cleaned up the mess! He then came back and re-leveled our split counter top that was not correctly installed back in 2005 and repaired numerous scratches and nicks. He finished off by completely cleaning and polishing our counter tops to as-new condition and then rather humbly educated my wife and I on the proper care & maintenance for the counter and also the new stainless sink! The last thing he did that second day was bail me out of a MAJOR catastrophe that one of the â contractorsâ completely screwed up. The tile guy over tiled the bathroom wall so that the toilet in my $22K remodeled bathroom couldnâ t be installed - there was NO room! I measured out the distance needed, drew the vertical line and Kyle cut the tile & removed them so I could repair the drywall. This was a critical cut. Itâ s extremely difficult to cut existing tile in place using a dry cutter and NOT chip the remaining tile. It takes a lot of patience and concentration. He did this in a dark bathroom while I held a Shop-Light in one hand and a Shop-Vac in the other. Itâ s like heâ s got the hands of a surgeon and the eyes of an eagle. If it werenâ t for Kyle I still would NOT have (at this writing) a working toilet after 3.5 months. The contractors have been near worthless. If I hadnâ t have done this, it simply would still not be done! Oh, yeah..., and did I mention that he did ALL OF THIS WORK over two days with a total labor time of under 5 hours - driving two hours each way! Itâ s a sad state of affairs when the /contractor industry is SO dysfunctional that finding a fair, honest, hard working contractor with communication and CRITICAL THINKING SKILLS makes you want to drop to your knees in prayers of gratitude! Thank you Kyle & Back Country Counters for being such a rare and exceptional find!!! Bill - Stanwood, WA"





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